Community Services Officer (FT)

Town of Parker, Colorado; Parker (CO); On-site; USD 35,418 - 42,512; Full time

Job summary

The Town of Parker, Colorado's Police Department seeks a Community Services Officer to work with residents, businesses, pet owners and partners to promote compliance with municipal codes related to animal care, parking and code enforcement.

You will inspect, respond to service calls, issue warnings and citations, educate the public, support non-emergency patrols, and provide court testimony as required, with a schedule including on-call weekends and evenings.

Qualifications

• High school diploma or GED with 2 years related experience.
• Associate’s degree in public administration, public relations, animal behavior, animal science, criminal justice or related field preferred.
• Possession of/ability to obtain Colorado driver’s license and clean driving record.
• Animal control certifications or related credentials within 18 months of hire preferred.
• Certifications from CACEO, AACE, ICC or related bodies within 18 months of hire.

Responsibilities

• Conduct on-site inspections and enforce Municipal Code; issue notices, warnings, citations, and summonses.
• Enforce animal care and control and parking ordinances; respond to animal-related calls.
• Educate residents and agencies on Town laws, ordinances, and codes.
• Assist patrol with non-emergency calls and support Community Development activities.
• Document actions, gather evidence, prepare reports, and maintain records.
• Participate in community education and outreach on ordinance compliance.

Skills

Customer service

Communication

Conflict resolution

Problem solving

Computer skills

Reading maps

Self-motivation

Education

High school diploma or GED

Associate’s degree (preferred)

Job description

Community Services Officer – Parker Police Department

Help Protect and Enhance the Quality of Life in Our Community! The Parker Police Department is seeking a proactive, customer-service-oriented Community Services Officer to work directly with residents, businesses, pet owners, and community partners to promote compliance with Town ordinances related to animal care and control, parking enforcement, and municipal code compliance. Through education, problem-solving, and enforcement efforts, you will help preserve the high quality of life that makes Parker a great place to live, work, and visit.

Job Summary

In this important role, you will collaborate with patrol officers, Community Development staff, residents, and other agencies to address concerns, resolve violations, and support public safety operations throughout the community. Responsibilities include conducting inspections, responding to calls for service, issuing warnings and citations, investigating ordinance violations, assisting with animal-related incidents, supporting non‑emergency patrol operations, and educating the public on Town codes and regulations.

Essential Duties

• Conduct on‑site inspections to assess compliance with Municipal Code and issue notices of violation, warnings, citations, and summonses for Municipal Court.
• Enforce animal care and control ordinances and respond to calls for service related to animals.
• Enforce parking ordinances in accordance with Town regulations.
• Educate residents, landowners, pet owners, and agencies on applicable Town laws, ordinances, and codes.
• Assist patrol with non‑emergency calls for service, including found property, traffic control, trespass notifications, camping violations, and related support.
• Collaborate and assist with the Community Development department on related code enforcement activities as needed.
• Initiate corrective actions to achieve compliance and provide court testimony as required.
• Document enforcement actions, gather evidence, prepare reports, and maintain accurate records to support compliance efforts.
• Support and participate in community education and outreach activities related to ordinance compliance and animal care.
• Perform other related duties as assigned.

Minimum Qualifications

Requires a high school diploma or GED equivalent supplemented by two (2) years of related experience. An associate’s degree in public administration, public relations, animal behavior, animal science, criminal justice or related field is preferred.

• Possession of or ability to readily obtain a valid Driver’s License issued by the State of Colorado, safe driving record, and a minimum of two (2) years of driving history.
• Possession of or ability to obtain State and National Animal Control certifications within eighteen (18) months of hire preferred.
• Possession of or ability to obtain one of the following certifications within eighteen (18) months of hire: Colorado Association of Code Enforcement Officials, American Association of Code Enforcement, International Code Council Certified Zoning Officer, or International Code Council Certified Property Maintenance/Housing Inspector.

Employment Standards

• Knowledge of relevant town, state, and federal laws, regulations, and policies.
• Knowledge of modern office practices and procedures.
• Knowledge of legal aspects of municipal code enforcement and administrative procedures.
• Knowledge of municipal zoning regulations, principles, practices and procedures.
• Skill in mediation, negotiation, and conflict resolution techniques.
• Skill in using computers and various software programs.
• Skill in verbal and written communication.
• Skill in the operation of computers and other modern office equipment.
• Ability to provide positive customer service attitude toward all people and handle challenging situations.
• Ability to operate and repair small/light equipment, such as power tools.
• Self‑motivation and initiative while working independently with little to no supervision.
• Ability to read and interpret maps.
• Ability to work irregular hours or on‑call weekends, evenings, holidays, and/or during emergency situations.

Tools & Equipment

Requires use of general office equipment such as computers, printers, telephones, and related software. Use of specialized tools or equipment may also be necessary, including but not limited to technical devices, mechanical tools, heavy equipment, machinery, public‑safety‑related items, or other industry‑specific systems. If required, the employee may operate a personal or Town‑owned vehicle.

Physical Demands

• Regularly required to sit, stand, walk, reach, lift, carry, push, or pull up to fifty (50) pounds frequently and more than one hundred (100) pounds occasionally with assistance.
• Must be able to talk and hear effectively, and capable of operating a vehicle if required.

Environment

Physical presence onsite is required. Work is performed in varied indoor and outdoor locations. The position may involve work in inclement weather, exposure to fumes, odors, dust, airborne particles, and contact with hazardous materials or biological substances.

Additional Notes

Position is designated as safety sensitive and is subject to pre‑employment and random drug testing in accordance with Town policy. Must pass an extensive background check including criminal history search, job suitability exam, credit check, polygraph examination, and have no THC product or marijuana use within the last twelve months.

Hiring Range & Work Hours

Hiring range: $25.71 /hr – $30.86/hr (full range up to $36.00/hr). Work hours are typically four (4) ten‑hour shifts 6am‑4pm, scheduled either Sunday‑Wednesday or Wednesday‑Sunday, with nights, weekends, and holidays as required. Position requires on‑call rotation work.

Equal Employment Opportunity

The Town of Parker is an Equal Employment Opportunity Employer.