Community Services Officer

City-of-Olath; Olathe (KS); On-site; USD 50,000 - 56,000; Full time

Job summary

City of Olathe is hiring a Community Service Officer (CSO) to work on civilian investigations and support PD personnel and the community in police matters. The role includes handling reports, interviewing witnesses, and processing evidence, with a strong emphasis on accuracy in NCIC/REJIS data.

The position offers full benefits, KPERS retirement, and 8 weeks of parental leave after a year. This shift position features a 4-day work week with three days off and in-person polygraph and background

Qualifications

• High School diploma or equivalent.
• Proficiency in Microsoft Office Programs.
• Valid driver’s license required.
• Full REJIS/NCIC access certified or ability to obtain within 1 year.
• KS CPOST or POST certification preferred.
• Notary public certification preferred.

Responsibilities

• Complete reports including criminal, general information, traffic accidents, missing persons, and stolen items.
• Gather information in investigations by interviewing victims, witnesses, suspects, and informants.
• Ensure accuracy of NCIC/REJIS data; audit and update records.
• Assist the public with information on City and Department programs, policies, and procedures.
• Monitor radio channels and dispatch officers when needed.
• Maintain security of department buildings and parking lots.

Skills

Microsoft Office proficiency

Education

High school diploma or equivalent

REJIS/NCIC access certified

Driver's license

KS CPOST/POST certification preferred

Notary public certification preferred

Tools

REJIS/NCIC systems

Job description

If you are a current City of Olathe employee, please click this link to apply through your Workday account.Employment TypeFull TimeJob SummaryThe Olathe Police Department is looking for our next Community Service Officer (CSO) to join our team. As a civilian CSO, you will have your own cases to investigate as well as being a vital resource to both our PD personnel and our community regarding police matters.This position is a fully benefited to include KPERS retirement enrollment and 8 weeks Paid Parental Leave after a year of employment. This is a shift work position however does have a 4 day work week with 3 days off.Salary Range: $50,388 - $56,199 depending on qualifications.This position requires the completion of a polygraph examination and extensive background.Interviews will be held the week of 10/12/2026 with invitation.Polygraph exam will be held week of 10/19/2026 or 10/26/2026. This assessment MUST BE in Person.For more details, review the full job details and requirements below.Complete reports to include but not limited to criminal, general information, traffic accidents, missing persons, stolen articles/items. Distinguish and complete legal action of investigations to include serving appropriate citations, notice to appears, and warrants. Disseminate information/reports in accordance with policies/procedures.Gather information in criminal investigations by interviewing and obtaining the statements of victims, witnesses, suspects, and confidential informers. Collect, process, and photograph evidence for these reports including fingerprints, DNA, and other physical evidence.Ensure accuracy of information entered/removed into NCIC and REJIS databases by routinely auditing both systems. Enter NCIC information related to the removal or entry of missing persons, wanted persons, and stolen items. Access daily over 10 databases to research/utilize information related to criminal investigations.Read and comprehend legal and non-legal documents including the preparation, processing, and issuance of such documents as citations, affidavits, and warrants.Assist the public by providing information on City and Department programs, policies, and procedures. Identify needs requiring a uniformed presence and dispatch officers. Assist department staff by monitoring radio channels and responding/communicating when necessary.Responsible for the general security of the department’s buildings and parking lots. Provide access to appropriate individuals.Perform duties and responsibilities as required.Experience and Education Guidelines: Any combination of experience and education that would likely provide the required knowledge, skills and abilities is acceptable. A typical way to obtain the knowledge, skills and abilities would be:Education: High School diploma or equivalent.Experience: Proficiency in Microsoft Office ProgramsLicenses and/or Certifications:Possession of, or ability to obtain, a valid driver’s license.Full REJIS/NCIC access certified or ability to obtain within 1 year of employment.KS CPOST or POST certified preferred Experience or Education in law enforcement Certification as a notary public is preferred.Environmental Conditions: The Community Service Officer typically performs work in an office setting. Frequent exposure to computer screens and other electronic equipment can be expected. May be exposed to oleoresin capsicum (OC) spray. In rare cases, the instructor may be exposed to bio-hazardous materials, waste, weapons, high value items, narcotics, explosive, animals, and bodily fluids.