Community Services Coordinator - Senior Center

City of Garden Grove; Garden Grove (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

The City of Garden Grove is hiring a Community Services Coordinator for the H. Louis Lake Senior Center. This role involves planning, promoting, and managing senior programming, ensuring a supportive and engaging environment for older adults. Ideal candidates will possess strong communication and organizational skills, with prior experience in a related field encouraged.

Benefits

Health Insurance Coverage

Tuition Reimbursement

Retirement Plan

Accrued Vacation and Sick Leave

Flexible Work Hours

Qualifications

• Two years of college with major coursework in gerontology, public administration, or a related field.
• Bachelor's degree is highly desirable.
• Two years of experience in planning and coordinating activities for older adults.

Responsibilities

• Develop and implement senior programs and activities.
• Manage program budgets and prepare marketing materials.
• Coordinate volunteer recruitment and training.

Skills

Communication

Organizational Skills

Customer Service

Time Management

Education

Associate's Degree in relevant field

Bachelor's Degree in relevant field

Tools

Microsoft Office Suite

Job description

Community Services Coordinator - Senior Center

Community Services Coordinator - Senior Center

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City And Job Overview

The City of Garden Grove is currently accepting applications for the position of

City And Job Overview

The City of Garden Grove is currently accepting applications for the position of

COMMUNITY SERVICES COORDINATOR.

Deadline to apply for this recruitment is Monday, June 30, 2025 at 5:00 p.m. PST

There is currently one (1) full-time vacancy for a Community Services Coordinator at the H. Louis Lake Senior Center. Under general direction, the Community Services Coordinator is responsible for planning, promoting, organizing, coordinating, supervising and implementing fee-based, general-funded, and/or grant-funded programming for seniors and older adults.

ABOUT THE H. LOUIS LAKE SENIOR CENTER

The Senior Center offers a wide variety of recreational and educational classes for seniors to encourage them to socialize and engage in a supportive environment. One of the primary goals of the Senior Center is to ensure that no senior goes hungry. The Senior Center receives funding to provide the home delivery meals (HDM) program, an on-site lunch program, and a senior transportation program to ensure seniors are able to access the meals available to them at the Center. The Senior Center also offers an array of educational support classes and recreational activities including evening dances and special events.

IDEAL CANDIDATE

The ideal candidate for this position will possess: excellent verbal and written communication skills, including public speaking skills; a positive attitude; the ability to work independently on a variety of assignments; good organizational, planning, and time management skills; experience working with the Microsoft Office suite of products; and excellent customer service skills.

We anticipate creating an eligibility list from this recruitment that may be used to fill current and future vacancies for this classification. Apply now!

Essential Duties

Develop, coordinate and implement a wide variety of Senior Center programs and activities;

Coordinate the Senior Mobility Transportation program and the Case Management program;

Manage program budgets, including the purchasing of program materials, and payments to vendors and contracting service providers;

Prepare marketing materials for programs, services and events;

Maintain records of program participation and expenses and prepare reports;

Assist in the recruitment, training, coordination, and supervision of volunteers and staff;

Evaluate program goals and make suggestions for improvements;

Work with various community organizations to coordinate speakers, program providers, financial donations and other service opportunities;

Represent the Senior Center in professional and collaborative groups and organizations;

Plan special events;

Manage large group excursions; and

Perform other related duties as assigned.

Requirements

EDUCATION:

Two (2) years of college (60 semester units) with major coursework in gerontology, public administration, recreation administration, social or behavioral sciences, or a related field is required. Bachelor's degree in the aforementioned coursework is considered highly desirable.

EXPERIENCE:

Two (2) years of experience in planning, organizing, and implementing senior and older adult programs and/or activities is required.

KNOWLEDGE OF:

Community resources for older adults, including federal and state programs; recreational, educational and health-related programs and activities for older adults; grant management; operation of general office equipment including Microsoft Office; general office duties; first-aid practices and techniques; and basic facility management and building safety practices.

ABILITY TO:

Plan, coordinate, and supervise community activities and special events; prepare clear, concise, and comprehensive written and oral reports; gather and maintain adequate operating records; conduct analyses and make accurate recommendations based on study findings; recommend comprehensive programs based upon community needs, available resources and overall city priorities and policies; enforce city rules and regulations; control budget and properly account for revenues; plan, organize, review, and evaluate the work of non-regular and seasonal employees; lead, motivate, and train staff in work procedures; establish and maintain effective working relationships with co-workers, management, vendors, contractors, consultants, sports officials, community groups, commissioners, public and private representatives, and others contacted in the course of work; understand and follow written and oral instructions; communicate effectively, both orally and in writing; remain calm in emergency situations; and operate computer equipment and use word processing, spreadsheet, database, and graphics software programs.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Incumbents in this classification speak clearly, hear normal conversation, stand, walk, sit, see small details, use a telephone, type, and work on a personal computer. For some assignments, incumbents must be able to lift items weighing up to 50 lbs.

WORK ENVIRONMENT:

The work environment described here is representative of those an employee encounters while performing the essential functions of this job. Incumbents in this classification work both inside and outside, in direct contact with the public and in vast temperature changes. This classification regularly and frequently works evenings, nights, weekends and holidays.

OTHER REQUIREMENTS:

Possession of a valid California "Class C" Driver's License and maintenance of an acceptable driving record. An acceptable driving record is one that has three (3) or fewer DMV points issued within the past five (5) years, and no more than one (1) DUI within the past ten (10) years.

Other Important Information

HOW TO APPLY

Online applications can be submitted by visiting: www.ggcity.org/hr. Questions regarding this position may be sent via email to [e-mail]. City Hall is open Monday through Thursday, 7:30 a.m. to 5:30 p.m., and every other Friday, 7:30 a.m. to 5:00 p.m.

The deadline to submit an online application is June 30, 2025 at 5:00 p.m. PST.

Online Application Packets Must Include:

• a completed online employment application
• a completed supplemental questionnaire
  
  

The job application must be completely filled out. A resume cannot substitute for some of the information. Be sure to detail any education, training or other relevant course work that would make you a particularly strong candidate.

Your application will be reviewed very carefully, and only those who appear to have the best qualifications will be invited to continue in the selection process. Meeting the minimum requirements does not guarantee an invitation to further testing.

THE SELECTION PROCESS

Selection Process Will Consist Of:

• Oral panel interview – tentatively scheduled for July 22, 2025
  
  

Candidates who may need accommodations during the selection process must contact the Human Resources Department at [e-mail] at least one week prior to any test dates.

APPLICANTS WILL RECEIVE COMMUNICATION THROUGH EMAIL ONLY. Applicants should check their email and spam mail for all notices.

If you have any questions regarding this recruitment, please contact Ashleigh Anderson Camba at [e-mail].

NEPOTISM POLICY

The City has adopted a Nepotism Policy that may affect the status of a candidate’s application. Please refer to the Garden Grove Municipal Code 2.44.440 Nepotism Policy for more information.

EQUAL OPPORTUNITY EMPLOYER

The City of Garden Grove is an Equal Opportunity Employer that does not discriminate on the basis of sex, race, color, marital status, religion, ancestry, national origin, medical condition, non-disqualifying disability, age, sexual orientation, gender identify/expression, genetic information, military/veteran status, or other protected class covered by appropriate law.

DISASTER SERVICE WORKER

Per Government Code 3100, in the event of a disaster, employees of the City of Garden Grove are considered disaster service workers and may be asked to respond accordingly.

FOR FULL-TIME EMPLOYEES

VACATION

Accrues At The Following Rates:

• 80 hours upon completion of one (1) year
• 120 hours after one (1) year - 10 hours per month
• 144 hours after nine (9) years - 12 hours per month
• 168 hours after fourteen (14) years - 14 hours per month
• 207 hours after nineteen (19) years - 17.25 hours per month
• 246 hours after twenty-four (24) years and thereafter
  
  

HOLIDAYS: 14 paid holidays a year (up to 125 hours)

SICK LEAVE: Accrues at 8 hours for each full calendar month of service.

CAFETERIA PLAN HEALTH INSURANCE: The City provides each eligible employee a fringe benefit allocation to purchase benefits for themselves and their dependents. Any unused portion of the allowance may be put into a deferred compensation plan, or taken as cash at the end of the year, or invested into a Flexible Reimbursement Account in which employees may tax-defer funds to use to pay for childcare or to cover those health and dental care expenses (deductibles, etc.) that are not reimbursed by an insurance carrier.

DEFERRED COMPENSATION PROGRAM: Employees may contribute to a 457(b) account up to the maximum as determined by the IRS annually. There is no City contribution.

RETIREMENT:

Tier I - Employees hired prior to January 1, 2013, are covered by the "2.5% at 55" single highest year option of the Public Employees' Retirement System (PERS) plan. Employees contribute eight percent (8%) of salary to PERS on a tax-deferred basis. Employees hired after January 1, 2013 that have already been enrolled in CalPERS or another reciprocal retirement system and do not have a break in service of more than six (6) months may be hired into Tier I. The plan also includes the 1959 Survivor Benefit (Indexed Level), and $5,000 death benefit.

Tier II - Employees hired after January 1, 2013, are covered by the "2% at 62" three highest year average option of the Public Employees' Retirement System (PERS) plan. Employees contribute half of the normal cost to PERS on a tax-deferred basis. The plan also includes the 1959 Survivor Benefit (Indexed Level), and $5,000 death benefit.

BILINGUAL INCENTIVE: Employees may receive $85 per pay period if designated by the department head and certified by Human Resources to use bilingual verbal and translation abilities for languages such as Spanish, Korean, Vietnamese, or other designated languages. A designated and certified bilingual employee required to utilize his/her verbal-only bilingual abilities (Vietnamese, Korean, Spanish and/or any other language designated by the City Manager) on City business will be paid $65 each pay period.

TUITION REIMBURSEMENT: Employees who successfully pass probation may receive up to $3,000 per year for pre-approved completed coursework toward a college degree.

FOR PART-TIME BENEFITED EMPLOYEES

HOLIDAYS: Up to 62.5 hrs. per year, 1/2 of each holiday

VACATION:

Accrues at the following rates:

• 40 hours upon completion of one (1) year
• 60 hours after one (1) year - 5 hours per month
• 72 hours after nine (9) years - 6 hours per month
• 84 hours after fourteen (14) years - 7 hours per month
• 105 hours after nineteen (19) years - 8.75 per month
• 123 hours after twenty-four (24) years - 10.25
  
  

HOLIDAYS: Up to 62.5 hrs. per year, 1/2 of each holiday.

SICK LEAVE: Accrues at the rate of four (4) hours with pay for each full calendar month of service.

INSURANCE: The City provides each eligible employee a monthly allocation that can be applied to the cost of medical insurance. All employee deductions for medical in excess of the City's allocation are done on a pre-tax basis. Part-time benefited employees may elect to enroll in a dental or vision plan.

RETIREMENT:

Tier I - Employees hired prior to January 1, 2013 are covered by the "2.5% at 55" single highest year option of the Public Employees' Retirement System (PERS) plan. Employees contribute eight percent (8%) of salary to PERS on a tax-deferred basis.

Tier II - Employees hired and enrolled into PERS after January 1, 2013 are covered by the "2% at 62" 3-year average option of the Public Employees' Retirement System (PERS) plan. Employees contribute half the normal cost to PERS on a tax-deferred basis.

DEFERRED COMPENSATION PLAN: Employees may contribute to a 457(b) account up to the maximum as determined by the IRS annually. There is no City contribution except for any remaining fringe benefit allocation monies.

FOR PART-TIME NON-BENEFITTED EMPLOYEES

RETIREMENT: Part-time employees participate in a deferred compensation package, which means that payroll retirement payments of 7 1/2% will be deducted from their pay and placed in a deferred compensation account, to be available after the employee leaves or retires. If the employee works in excess of 1,000 hours within a single fiscal year, the employee must then enroll in the Public Employees' Retirement System (PERS), instead of continuing in the deferred compensation program, as above. If this occurs, employees contribute half of the normal cost into PERS.

SICK LEAVE: Employees receive sick leave time in accordance with the California Health Workplace Healthy Family Act (AB1522).

FOR BOTH PART-TIME NON-BENEFITED AND BENEFITED EMPLOYEES

BILINGUAL PAY: Employees may receive $2.50 per translation up to a maximum of $40 per pay period if designated by department head and certified by Human Resources to use bilingual verbal and translation abilities for languages such as Spanish, Korean, Vietnamese, or other designated languages.

01

Please carefully read these instructions: Your responses to the supplemental questions below will be used to determine your qualifications for the position. You are required to answer ALL of the supplemental questions as truthfully and accurately as possible. Your responses to these questions are subject to verification and may be assessed in subsequent examination parts. Any sign of deliberate misinformation or intentional exaggeration will result in disqualification from this examination process.

Please indicate "Yes" to reflect that you have read and understand this information.

Please indicate "No" if you wish to voluntarily withdraw from the application process for this position.

• Yes
• No
  
  

02

Please indicate the highest level of education you have completed. (Please note, should you be selected for the position, you will need to provide proof of educational attainment.)

• Some high school
• High school diploma or GED
• Associate's Degree or equivalent units
• Bachelor's Degree
• Master's Degree
• Ph.D.
  
  

03

How many years of experience do you have working with individuals and communities with varying backgrounds, cultures, educational levels, and socioeconomic status?

• I do not have experience in this area
• Less than 1 year
• 1 year but less than 2 years
• 2 years but less than 3 years
• 3 years but less than 4 years
• 4 years but less than 5 years
• 5 years or more
  
  

04

How many years of experience do you have in planning and coordinating community programs and activities for seniors and/or older adults?

• I do not have experience in this area
• Less than 1 year
• 1 year but less than 2 years
• 2 years but less than 3 years
• 3 years but less than 4 years
• 4 years but less than 5 years
• 5 years or more
  
  

05

Please describe your experience planning and coordinating community programs and activities for seniors and/or older adults. If you do not have experience in this area, please write "N/A" below.

06

How many years of experience do you have facilitating group meetings and/or trainings or making formal presentations?

• I do not have experience in this area
• Less than 1 year
• 1 year but less than 2 years
• 2 years but less than 3 years
• 3 years but less than 4 years
• 4 years but less than 5 years
• 5 years or more
  
  

07

Please describe your experience facilitating group meetings and/or trainings or making formal presentations. If you do not have experience in this area, please write "N/A" below.

08

How many years of supervisory or lead experience do you possess?

• I do not have experience in this area
• Less than 1 year
• 1 year but less than 2 years
• 2 years but less than 3 years
• 3 years but less than 4 years
• 4 years but less than 5 years
• 5 years or more
• Required Question

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Government Administration

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