Community Service Officer I/II - Field Ops & Community Liaison

City of San Mateo; San Mateo (CA); On-site; USD 77,000 - 101,000; Full time

Benefits offered by this job

Generous paid leave

Health benefits

CalPERS retirement

Deferred compensation

Fitness classes

Job summary

The City of San Mateo seeks a Community Service Officer I/II to support the Police Department’s public service mission. The role involves handling reports, assisting with court and DA submissions, and coordinating community engagement through PAL and social channels.

Ideal candidates show proactive service, writing skills, and a career interest in law enforcement. The position offers a generous benefits package, flexible shifts, and CalPERS retirement.

Qualifications

• Public contact experience handling complex rules and regulations.
• Strong analytical and detail-oriented abilities for records.
• Clear written and oral communication skills.
• Ability to learn and apply city, state and federal policies.

Responsibilities

• Process telephone, in-person or on-scene reports of incidents and subpoenas.
• Manage evidence collection, cataloging and storage and assist with legal documents.
• Review reports for submission to District Attorney and procure supporting docs.
• Assist Traffic Safety unit and engage with PAL/community events.
• Oversee security, operation and contracts of the police facility and supervise volunteers.

Skills

Public contact experience

Analytical skills

Detail-oriented

Written communication

Education

High School equivalency

Valid California Driver’s License

Job description

The City of San Mateo seeks a Community Service Officer I/II to support the Police Department’s public service mission. The role involves handling reports, assisting with court and DA submissions, and coordinating community engagement through PAL and social channels.

Ideal candidates show proactive service, writing skills, and a career interest in law enforcement. The position offers a generous benefits package, flexible shifts, and CalPERS retirement.