Community Service Officer "Amended"

City of Minneapolis; Minneapolis (MN); On-site; USD 35,000 - 45,000; Full time

Job summary

The City of Minneapolis is seeking Community Service Officer candidates who are dedicated to public service and possess strong communication and interpersonal skills. This part-time position will prepare candidates for a future role as Police Officers through a two-year law enforcement training program. Applicants must meet specific educational and age requirements, as well as pass medical tests and background checks.

Qualifications

• Must maintain a GPA of 2.5 during the law enforcement program.
• Must have a valid driver's license by hire.

Responsibilities

• Assist patrol officers with non-enforcement activities.
• Respond to citizen requests for service.
• Participate in community engagement events.

Skills

Compassion

Interpersonal Skills

Communication Skills

Empathy

Education

High School Diploma or Equivalent

Enrollment in an Approved Law Enforcement Program

Job description

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose—serving the residents, businesses and visitors of Minneapolis.

TheMinneapolisPoliceDepartmentislookingforCommunityServiceOfficercandidates-peoplewhohaveastrongsense andcommitmentforpublicservice,outstandingcharacter,soundjudgment,excellentworkethic,effectiveoralandwritten communication skills, interpersonal tact, empathy, and compassion.

ACommunityServiceOfficer(CSO)worksapproximately20-30hoursperweek(Monday-Fridaywithoccasionalnights andweekends)intheMinneapolisPoliceDepartmentforuptothreeyearswhileenrolledasastudentinanapproved,two- year law enforcement program and/or working toward completion of Minnesota Peace Officers Standards and Training (P.O.S.T.)licensingrequirements.CSO’sassistthePoliceDepartmentandcommunitybypromotingintercommunication, understandingandcooperationbetweenthePoliceDepartmentandthediversecommunitiesofMinneapolis.TheCSOisa civilianpositiondesignedtoprepareCSO'sforafulltimePoliceOfficerposition.NooneretainsthejobtitleofCSOona long-term basis.

Work Location– This position currently works on-site only (no remote work).

The City of Minneapolis does not sponsor applicants for work visas.

Want to learn more about the CSO program?The Minneapolis Police Department is hosting an information session which you are highly encouraged to attend. Attendance is optional for all applicants or potential applicants. Registration is NOT required.

INFORMATION SESSION:
Want to learn more about the Community Service Office position? The Minneapolis Police Department is hosting an information session which you are highly encouraged to attend. Attendance is optional for all applicants or potential applicants. Registration is NOT required.
Date: TBD
Location: TBD

GOVERNMENT ISSUED PHOTO ID REQUIRED FOR ENTRY

Wewillhighlightanddiscusssomeofthesetopics:

Application process and educational requirements

• Background Investigation information
• Medical, psychological, physical and drug & alcohol testing
• CSO Academy and Education Program
• P.O.S.T. minimum selection standards for peace officer licensure

Continuous Application Process --This job posting will be used for on-going hiring without closing for applications. Applications will be reviewed in groups on an on-going basis as described in the Selection Process section below.
Academy start date: July 7th, 2025- Apply by February 17th, 2025
Academy start date: October 6th, 2025 - Apply by May 14th, 2025
Academy start date: December 1st, 2025 - Apply by July 1st, 2025(Including but not limited to)

• Assists patrol officers in non-enforcement activities
• Responds to citizen requests for service
• Maintainspolicevehiclesandequipmentasassigned
• Picksupanddeliverscorrespondenceforthedepartmentandcommunityorganizations Identifies and reports criminal activity
• Assists citizens in identifying crime prevention techniques
• Recovers abandoned property
• Assistsintrafficcontrolofspecialevents,majorfires,paradesandaccidents
• Assists department officers or other agencies in providing transportation as requested
• Participate in recruitment and community engagement events
• Must pass periodic performance evaluations
• Regular and reliable attendance

WORKINGCONDITIONS:
Exposure to hazardous conditions and life-threatening situations

• Must be at least 18 years of age by hire.
• Must be authorized to work in the United States
• Must have a valid driver's license by hire.

Education:

• Must have a high school diploma or equivalent by conditional offer.
• Must provide a college transcript and/or documented proof of enrollment or acceptance to a law enforcement program at a regionally accredited college/university by conditional offer.

**NOTE: TERMS AND CONDITIONS OF CONTINUED EMPLOYMENT REQUIRE ENROLLMENT INTO THE FIRST AVAILABLE SESSION,AFTERHIRE,ANDCONTINUOUSENROLLMENT(TOINCLUDESUMMERSESSIONS)ASAFULL-TIMESTUDENTIN AN APPROVED TWO-YEAR LAW ENFORCEMENT TRAINING PROGRAM AND COMPLETION OF THE LAW
ENFORCEMENTDEGREEWITHINTHREEYEARSOFHIRE.***Mustmaintainagradepointaverageof2.5andmustnotbe on academic suspension.*** After successful completion of the degree, applicants must also complete the Minnesota P.O.S.T. Board requirementsanddepartmenttestingtobeeligibletoachievethepositionofPoliceOfficer(Recruit).Failuretodosowill resultinreleasefromemploymentwiththeMinneapolisPoliceDepartment.Also,theMPDwillassessCSOsuitabilityfor PoliceOfficeraftercompletionofacademictraining,basedon,butnotlimitedto,fieldperformance,assignmentrotations, and supervisor recommendation.
MustcontinueemploymentwiththeMinneapolisPoliceDepartmentforaperiodofthreeyearsfollowinghireasa Police Officer or reimburse the cost of tuition paid by the department.

Licenses:

• Must have and maintain a valid driver's license as defined by the Minneapolis Police Department by hire.
• Applicants must NOT have taken and passed the Minnesota Board of P.O.S.T. licensing exam before hire.

StateRequirements:

• Must not have a felony conviction.

OTHERREQUIREMENTS:

Medical/PsychologicalExams:
Candidatesmustbedeemedmedicallyandpsychologicallyfit.Afteraconditionaljoboffer,candidateswillberequiredtopassamedicalexaminationwhichincludesaphysicalscreening,aworksimulationtestandapsychologicalexam.Pre- EmploymentMedicalexamsaretentativelyscheduledtobegininSeptember.

DrugandAlcoholTesting
All job applicants must pass a pre-employment drug and alcohol test once a conditional offer of employment has been made.Applicants will be required to sign a notification and consent form prior to undergoing drug and alcohol testing. ApplicantswhodonotconsenttoundergodrugandalcoholtestingwillnotberequiredtodosoandtheCitywillwithdraw the conditional job offer, resulting in the job applicant no longer being considered for the position.

PhysicalRequirements
This position requires standing, walking, sitting, talking or hearing, using hands to finger, handle or feel, climb or balance, stoop, kneel, crouch, or crawl, reach with hands and arms. Must be able to lift up to twenty-five (25) pounds. Requires close distance color, peripheral vision with ability to adjust focus. Police work is physically and mentally demanding. During the training academy, candidates will participate in, and be assessed on, MPD Police Officer fitness requirements.

BackgroundCheck(Police)
TheCityhasdeterminedthatathoroughMinneapolisPoliceDepartmentcriminalbackgroundcheckisnecessaryfor positionswiththisjobtitle.ApplicantsmustsignaninformedconsentallowingtheCitytoobtaintheircriminalhistory informationinconnectionwiththepositionsought.Applicantswhodonotsigntheinformedconsentformwillnotbe considered for the position.

SelectionProcess:
Candidatesunabletocompleteanyportionofthisprocesswillnotbeeligibletomoveforwardinthehiringprocess.

The selection process will consist of a rating of relevant education and experience (30% of total score) and an oral examination (70% of total score). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submittedapplicationisalsousedtoverifytheanswerstoanysupplementalquestions.Onlythosecandidateswhoattainapassingscore(70%)oneachstepintheselectionprocesswillbeplacedontheeligiblelist.HumanResourcesDepartmentreservestherighttolimitthenumberinanyphaseoftheselectionprocess.

SelectionStepsandTentativeTimeline:
Applications will be reviewed every 30 days. Applications received within each 30-day period will be processed through thedescribedselectionprocessasagroup.Candidateswillbenotifiedbyemailwithinstructionsorinformationforeach step below:

Application Review	Review and screen applications within 60 days of receipt.
Backgrounds	Background investigation, conducted by MPD. Selections to move forward in the process will be made upon the completion and review of the background investigation results. Average background investigation is a 10-week process.
Department Interviews	Department interviews are held while candidates are in the Background Investigation Process.
ConditionalJob Offers	FinalselectionsandconditionaljobofferswillbemadewithintwoweeksofDepartment Interviews.
MedicalExams	Pre-employmentmedicalexams,includingworksimulationtestsandpsychologicalexams,are heldwithintwoweeksofconditionaljobofferandwilltakeapproximatelysixweekstocomplete.
BeginWork	CSOacademybegins2-4weeksfromsuccessfullycompletingallmedicalexamcomponents.

InterviewSelection:
Thehiringauthorityreservestherighttodeterminethemaximumnumberofcandidatestointerviewfromthelistof individualswhomeetbasicqualifications.Ifthehiringauthoritydecidestointerviewotherthanbyexamscoreorder,they mayselectadditionalpeopletointerviewbasedonacandidate'seducationorexperiencerelatedtothefield,workhistory, or skills uniquely related to the operational needs of the position.

EligibleListStatement:
The names of applicants who meet minimum qualification and who pass the screening process shall be placed on a continuous eligible list for employment consideration.This list will be certified in groups to the hiring manager who may usethelisttofillavacancyofthesamejobtitleonanon-goingbasis.Acandidate’seligibilityforconsiderationwillexpire6 months after date of certification.

UnionRepresentation:
This position is represented by AFSCME General Unit (CAF). A collective bargaining agreement between the City of Minneapolis and AFSCME General Unit sets forth the terms and conditions of employment. For more information on the terms and conditions of this agreement please visit: AFCSME

NOTES:
For more information about this position and the Minneapolis Police Department:CSO
For more information about Minnesota P.O.S.T. requirements: POST

• Considerable knowledge of Police Department divisions, functions, goals and special programs.
• Considerable knowledge of community needs desires, social patterns and attitudes.
• Some knowledge of State, Federal and Local laws, ordinances and law enforcement techniques.
• Knowledge of social services available to crime victims who need assistance.
• Law enforcement background highly desirable in some positions.
• May require bilingual skill depending on the community assigned.
• Good oral and written communication skills.
• Continuing employment contingent on satisfactory progress toward graduation from an approved law enforcement training program, and Minnesota POST Licensing, within specified time limits