Community Service Officer

Wheeling; Wheeling, Northern (IL, KY); Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

IMRF pension plan

Medical, dental, and life insurance

Paid vacation, personal, holiday, and

sick time

Job summary

The Village of Wheeling in Illinois is seeking a non-sworn position to support police functions, handle animal control tasks, and assist the public with routine services. Responsibilities include traffic direction, incident reporting, witnessing in court, and crime-scene support under supervision.

Starting salary is $60,070 annually with placement on the union salary scale based on qualifications and experience.

Qualifications

• High school diploma or equivalent.
• Some knowledge of criminal justice operations, rules, and regulations.
• Must possess and maintain a valid Illinois driver’s license.

Responsibilities

• Sign complaints and issue citations for violations of the Village of Wheeling Municipal Code.
• Assist the general public with requests for service which do not require a sworn officer to perform in order to provide community service.
• Complete assignments of animal complaints including, but not limited to, stray animals, animal abuse, setting humane traps, apprehending stray animals and transporting impounded or biting animals to the pound-keeper to ensure safety of the public and the animal.
• Respond to non-emergency calls as assigned and complete incident reports.
• Assist the Community Engagement Unit with events and safety initiatives as needed.
• Direct traffic and enforce local parking regulations.
• Appear as witness before the court in reference to issuance of citations for the violation of Village Ordinances, including procuring evidence and a list of witnesses to the Court and Village Prosecutor.
• Complete tasks assigned by supervisory officers to allow orderly administration of the police function.
• Assist in processing crime scenes under the direction of a supervisor or designated Investigator.

Education

High school diploma or equivalent

Job description

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The Village of Wheeling is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, political affiliation, age, marital status, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

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PRINCIPAL RESPONSIBILITIES

• Sign complaints and issue citations for violations of the Village of Wheeling Municipal Code.
• Assist the general public with requests for service which do not require a sworn officer to perform in order to provide community service.
• Complete assignments of animal complaints including, but not limited to, stray animals, animal abuse, setting humane traps, apprehending stray animals and transporting impounded or biting animals to the pound-keeper to ensure safety of the public and the animal.
• Respond to non-emergency calls as assigned and complete incident reports.
• Assist the Community Engagement Unit with events and safety initiatives as needed.
• Direct traffic and enforce local parking regulations.
• Appear as witness before the court in reference to issuance of citations for the violation of Village Ordinances, including procuring evidence and a list of witnesses to the Court and Village Prosecutor.
• Complete tasks assigned by supervisory officers to allow orderly administration of the police function.
• Assist in processing crime scenes under the direction of a supervisor or designated Investigator.

High school diploma or equivalent. Some knowledge of criminal justice operations, rules, and regulations. Must possess and maintain a valid Illinois driver’s license.

PREFERRED QUALIFICATIONS

Training or experience in animal control, handling, or related techniques, as well as training or experience working with the public, preferably in a law enforcement or public safety setting.

This is a union position represented by the Metropolitan Alliance of Police (MAP) – Non-Sworn. Starting salary is $60,070 annually, with placement on the union salary scale based on qualifications and experience.

The Village of Wheeling participates in the Illinois Municipal Retirement Fund (IMRF), a defined benefit pension plan. Benefits include medical, dental, and life insurance; medical and dependent care flexible spending accounts; and vacation, personal, holiday, and sick time.

First review of applications will begin October 5, 2026 . Applications will be reviewed on a rolling basis thereafter, and the position will remain open until filled. All applicants will receive a response regarding the status of their application.

Questions regarding the position or the recruitment process may be directed to the Human Resources Department at [e-mail] .

Employment is contingent upon successful completion of a background investigation and pre-employment drug and alcohol screening.