Community Service Officer

ADP, Inc.; Hood River (OR); On-site; USD 38,000 - 48,000; Full time

Job summary

CRITFC is seeking a Community Service Officer in Hood River, OR to support public safety operations as a civilian, non-sworn employee. The role focuses on customer service, codes enforcement, and non-criminal calls for service.

Responsibilities include patrol support, boat safety inspections, coordination of PR events, and interagency correspondence. This position emphasizes community liaison duties and safety-first practices within tribal guidelines.

Qualifications

• High School diploma or equivalent.
• Strong attention to detail and ability to maintain accurate records.
• Ability to work effectively with law enforcement officers and other personnel.
• Proficiency in using computerized systems for tracking information.
• Great communication skills both oral and written.
• Ability to communicate effectively in person, over the phone, and in writing.
• Knowledge of tribal languages is a plus.
• Certified CPR and/or first responder certification is preferred but can be provided if the candidate lacks this training.
• Ability to become fluent with CRITPD systems.

Responsibilities

• Serve as a “goodwill ambassador” for Public Safety by providing friendly, helpful customer service to the general public.
• Enforce certain tribal codes/ordinances. Convey information and explain violations, be understanding and courteous by listening to other parties and use tact to defuse situations.
• Respond to and/or provide assistance to full-time public safety officers on calls for service.
• The CSO responds to calls for service which include lock-outs, animal complaints, motorist assists, lost persons and article reports, private property accident reports, lift assists, and other non-criminal calls for service and reports that assist a sworn officer.
• Conduct boat safety inspections.
• Assist with disbursal of unique evidence such as nets and fish that need to be rotated to the tribes.
• Assist with coordination of Public Relations events, such as fairs, parades, career booths and other PR events.
• Provide administrative staff assistance to the Police Department. Deliver intergovernmental correspondence to and from tribal or county agencies.
• Patrol In-Lieu/TFAS and other public places investigate minor incidents where no citations, injuries, or arrests will take place, and other administrative tasks, as needed.
• Maintain cordial public relations with the residential and business communities, as well as other governmental entities to share valuable information, better resolve problems, and provide enhanced customer service to the general public.
• Act as eyes and ears of the Police, FSMD, and Community Development Departments.
• If certified, conduct child safety seat installations and educate the public with such knowledge.
• Assist disabled motorists, including those locked out of their vehicles.
• Conduct regular patrols of the community looking for safety hazards, people in need of assistance, identify and resolve violations of tribal codes and regulations.
• Act as a liaison between the social services such as mental health, family services, and victim services.
• Other duties as determined by necessity.

Skills

Attention to detail

Communication

Computer literacy

Interpersonal skills

Education

High School diploma or equivalent

CPR/First Responder certification (preferred)

Tools

CRITPD systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Community Service Officer

Full Time Service Worker Hood River, OR, US

3 days ago Requisition ID: 1103

Summary

The Community Service Officer (CSO) plays a crucial role in supporting law enforcement by performing a variety of duties that assist other departments, principally public safety. CSOs provide customer service to citizens, enforce certain tribal codes, and perform other non-criminal police-related duties. They provide patrol and community outreach, non-EMS on-site and in-home assistance to citizens, respond to non-criminal complaints, investigate and handle animal complaints, conduct boat inspections, and more. They do not perform tasks legally restricted to peace officers, do not carry firearms, and have no powers of arrest. The CSO is a non-sworn employee of the Columbia River Inter-Tribal Police Department and is designated as a civilian position.

Recruitment period

CRITFC offers competitive compensation and an exceptional benefits package, including medical, dental, 401(k), 12 days of vacation (to start), 13 paid holidays, and paid sick time.If you’re employed by a government or not-for-profit organization, you might be eligible for the PSLF Program.We provide professional development opportunities, promote from within, and have a Native hiring preference as part of our commitment to our people. As a result, you will find a work environment that supports and inspires our shared goals of protecting the natural world and the tribal cultural connection to it.

Responsibilities

• Serve as a “goodwill ambassador” for Public Safety by providing friendly, helpful customer service to the general public.
• Enforce certain tribal codes/ordinances. Convey information and explain violations, be understanding and courteous by listening to other parties and use tact to defuse situations.
• Respond to and/or provide assistance to full-time public safety officers on calls for service. The CSO responds to calls for service which include lock-outs, animal complaints, motorist assists, lost persons and article reports, private property accident reports, lift assists, and other non-criminal calls for service and reports that assist a sworn officer.
• Conduct boat safety inspections.
• Assist with disbursal of unique evidence such as nets and fish that need to be rotated to the tribes.
• Assist with coordination of Public Relations events, such as fairs, parades, career booths and other PR events.
• Provide administrative staff assistance to the Police Department. Deliver intergovernmental correspondence to and from tribal or county agencies.
• Patrol In-Lieu/TFAS and other public places investigate minor incidents where no citations, injuries, or arrests will take place, and other administrative tasks, as needed.
• Maintain cordial public relations with the residential and business communities, as well as other governmental entities to share valuable information, better resolve problems, and provide enhanced customer service to the general public.
• Act as eyes and ears of the Police, FSMD, and Community Development Departments.
• If certified, conduct child safety seat installations and educate the public with such knowledge.
• Assist disabled motorists, including those locked out of their vehicles.
• Conduct regular patrols of the community looking for safety hazards, people in need of assistance, identify and resolve violations of tribal codes and regulations.
• Act as a liaison between the social services such as mental health, family services, and victim services.
• Other duties as determined by necessity.

Qualifications

• High School diploma or equivalent.
• Strong attention to detail and ability to maintain accurate records.
• Ability to work effectively with law enforcement officers and other personnel.
• Proficiency in using computerized systems for tracking information.
• Great Communication skills both oral and written.
• Ability to communicate effectively in person, over the phone, and in writing. Knowledge of tribal languages is a plus.
• Certified Pulmonary Resuscitation (CPR) and/or first responder certification is preferred but can be provided if the candidate lacks this training.
• Ability to become fluent with CRITPD systems.

CRITFC Motor Vehicle Policy

This job occasionally requires driving a CRITFC vehicle or your own vehicle for business (mileage compensated), and therefore you must be able to meet the terms of the CRITFC Motor Vehicle policy. Per the policy, applicants are required to have a valid driver’s license and a clean driving record for the past three years. This includes a three-year record clear of the following:

• Reckless Driving
• Driving Under the Influence
• Suspension or revoked license
• No more than two at-fault accidents
• No more than one major violation or two minor violations.

Native Hiring Preference

CRITFC implements a tribal preference policy and encourages citizens and descendants of our member tribes (Nez Perce, Umatilla, Warm Springs, and Yakama) and other federally recognized tribes to apply.

CRITFC is committed to building a culturally inclusive community and a work environment that respects and inspires every person. Members of historically marginalized groups including women, people of color, those with disabilities, members of the LGBTQ+ community, those who have served in the military, and members of other underrepresented communities are invited to apply.