Community Service Coordinator - Vietnamese

Abrazar, Inc.; Westminster (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Abrazar, Inc. is seeking a Community Services Coordinator to manage food distribution programs, senior lunch initiatives, and home meal delivery. The role supports enrollment in Abrazar services and requires strong customer service in a community setting.

Applicants should be able to work with diverse populations, handle multiple tasks, and maintain organization in a fast-paced nonprofit environment in Orange County. Bilingual English/ Vietnamese is preferred.

Qualifications

• Bilingual in English and Vietnamese preferred but not required.
• Experience with adults and children under 13 years old.
• Detail-oriented, self-motivated, with strong multi-tasking.
• Excellent networking, organizational, communication, and listening skills.
• Strong interpersonal communication and ability to collaborate in a team.
• Ability to prioritize and handle multiple tasks in a fast-paced environment.

Responsibilities

• Support community outreach events and promotional efforts, including offsite events, fairs, and outreach activities.
• Assist with duties during food distribution periods.
• Coordinate operation of all food programs.
• Assist seniors and visitors with questions.
• Deliver meals to seniors' homes.
• Serve and distribute meals to students.
• Package food for distribution and maintain clean facilities.
• Report maintenance issues and assist with event setup/teardown.

Job description

Our Mission:

Abrazar (to Embrace in Spanish) is a non-profit, direct-service organization providing services to residents in Orange County. Abrazar is dedicated to embracing the diversity of families in our community, educating them on the resources we provide through our community collaborations, and empowering them to improve the quality of their lives through programs addressing health equity. Abrazar has been addressing inequities in the social drivers of health since 1975.

Abrazar serves the community by delivering programs that address the social drivers of health and improve health equity. Our goals are to Embrace, Educate and Empower children, families, and individuals with the necessary tools to achieve better health outcomes. We believe that diversity and the delivery of collaborative services are critical to the success of our programs and measure the impact of our programs by evaluating their ability to enhance our clients' social drivers of health.

Position Summary:

The Community Services Coordinator is in charge of food distribution programs, senior lunch programs, home delivery of meals coordination, donated food commodities program, and assists with program enrollment into services offered by Abrazar.

Position Responsibilities:

• Work to support community outreach events and other promotion and communication efforts as needed including many events, outreach, and fairs for offsite work.
• Assist with various duties during our food distribution period.
• Coordinate the operation of all of our food programs.
• Help seniors and visitors with questions they may have
• Deliver meals to seniors' home
• Serving and distributing meals to students
• Packaging food for our food distribution.
• Maintain cleanliness of all common areas, including restrooms, hallways, meeting rooms, and offices.
• Empty trash cans, sweep and mop floors, vacuum carpets, and dust furniture.
• Replenish supplies in restrooms and throughout the center.
• Report any maintenance issues or repairs needed.
• Set up and take down chairs and tables for events as needed.
• May perform some light cleaning duties in the kitchen or other designated areas.
• Maintain a professional and courteous demeanor while interacting with staff, program participants, and visitors.

MINIMUM QUALIFICATIONS:

• Preferably Spanish or Vietnamese Bilingual/Biliterate but not required.
• Experience working with adults and children under 13 years old.
• Detail-orientated and self-motivated, with strong multi-tasking
• Must have excellent networking, organizational, communication, and listening
• Must have excellent interpersonal communication
• Must be able to work collaboratively in a team environment and have the ability to prioritize and handle multiple
• Must be able to perform comfortably in a fast-paced, deadline-oriented work

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS AND CONDITIONS:

• Must possess body mobility to stand and/or sit frequently or for an extended period of time at meetings, trainings, conferences or community events in office or offsite community locations
• Must be able to function effectively in a standard office environment and have the ability to move about to perform daily office tasks such as access files cabinets and office machinery
• Must be able to communicate information accurately, clearly and concisely in normal vocal tone
• Must possess manual dexterity sufficient to use hands, arms and shoulders to operate a keyboard, take notes, utilize office equipment, complete and file reports, and file and copy documents
• Must possess sufficient vision to read standard text
• Must possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations as required in the accomplishment of job duties
• Occasionally/Frequently/Continually required to stand
• Occasionally/Frequently/Continually required to walk
• Occasionally/Frequently/Continually required to sit
• Occasionally/Frequently/Continually required to utilize hand and finger dexterity
• Occasionally/Frequently/Continually required to climb, balance, bend, stoop, kneel or crawl
• Occasionally/Frequently/Continually required to talk or hear
• Occasionally/Frequently/Continually exposure to outside weather conditions
• Occasionally/Frequently/Continually exposure to extreme heat or cold (non-weather)
• While performing the duties of this job, the noise level in the work environment is usually moderate.
• Able to lift / carry / push / pull up to 50 pounds
• Frequent bend at the waist
• Frequent twisting at Torso/spine
• Frequent standing /sitting / bending on one knee

Minimum Qualifications

To be considered for this position, candidates should have:

• Proficiency with Microsoft Office Suite and electronic documentation systems.
• Bilingual skills in English and Vietnamese.

Mandatory Requirements

All candidates must be able to meet the following conditions of employment:

• Authorization to work in the United States
• Successful completion of a TB test, background screening, and drug test

This description reflects management's assignment of essential functions. This job description is subject to change at any time. This description is intended to indicate the kinds of work duties that will be required in this position. It is not intended to limit, or in any way modify, the rights of any supervisor to assign, direct, and contract work of staff under his/her supervision. The use of a particular illustration describing duties shall not be held to exclude other duties, not mentioned, that are of a similar level or difficulty. Diversity in organizational practices is a core value of ABRAZAR resulting in culturally competent services, materials, resources, and programs. Our hiring and business practices appreciate the strengths offered through different backgrounds.

About Abrazar (to Embrace)

Abrazar (to Embrace) is a 501 (c) 3 non-profit organization that provides shuttle bus and non-emergency medical transportation to patients. Abrazar is dedicated to promoting the general welfare and prosperity of very poor to medium-income seniors and families in Orange County through programs that improve health, nutrition, socialization, lifelong learning and economic self-sufficiency in culturally sensitive ways

Abrazar is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, gender, age, physical disability, and sexual orientation. Abrazar complies with all EEO and ADA guidelines.

Any offer of employment is contingent upon satisfactory completion of a background check and post-offer, pre-employment screening, which includes drug, alcohol, TB, and job-related physical testing, as permitted by law.