Community Service Aide

City of Santa Fe Springs; Fort Lauderdale (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Retirement plan

Paid leave

Job summary

Broward Sheriff's Office is seeking candidates for a public safety role involving support across divisions and routine law enforcement activities. You will assist sworn personnel, conduct investigations, and engage with the community to ensure efficient service.

The position requires a high school diploma, a valid Florida driver license with current address, and passing the CJBAT with results submitted with your application. Training and experience in customer service are valued.

Qualifications

• High school diploma or equivalent; evaluation of foreign diploma may be required.
• 1 year of full-time, paid experience in corrections or law enforcement basics.
• Experience in customer service or dealing with the public preferred.
• Must pass the CJBAT and submit results with application.
• Valid Florida driver license with current address; submit entire driving history.
• Driving histories from other states may be required; contact the state DMV.
• History check must be within one month of application date.
• Driving history records must be attached to the online application.
• Equivalents in training and experience may be considered.

Responsibilities

• Under supervision, perform public safety work in sheriff’s office divisions.
• Conduct preliminary investigations and assist sworn personnel in non-violent cases.
• Investigate accidents, issue traffic citations and testify in court when required.
• Interact with community and provide information to the public.
• Operate a motor vehicle and patrol assigned areas as needed.
• Handle administrative tasks such as logging reports and filing evidence.

Skills

Customer service

Education

High school diploma or equivalent

Tools

Florida driver license

Job description

Requirements

• High school diploma or equivalent. An evaluation of foreign high school diploma may be required.
• One (1) year of full-time, paid, work experience and/or training demonstrating knowledge of approved principles and practices of corrections and law enforcement work.
• Experience in customer service and/or dealing with the public is preferred.
• All candidates must successfully pass the Law Enforcement Criminal Justice Basic Abilities Test (CJBAT). Your test results must be submitted with your application. See below for additional information.
• Must possess and maintain throughout employment, a valid Florida driver license without any restrictions affecting job performance. Driver license must show current address. All candidates must submit with the application, a Certified Department of Motor Vehicles "entire" driving history.
• Florida driving histories can be obtained at any courthouse in Broward County. Three year, 7 year, and online Florida driving history records will not be accepted.
• If you have possessed a driver's license in any other state in the past 10 years you will need to submit an "entire" driving history from that state. For non-Florida driving histories, please contact that state's division of motor vehicles.
• The search date for all driving histories must be within one month of the date the application for employment is received by the Bureau of Human Resources.
• Driving history records must be attached to the online application.
• An equivalent combination of training and experience may be considered. Such experience must be clearly documented for consideration.

Special Requirements

Compliance with requirement to adhere to uniformed dress code criteria. Depending on functional area of assignment, additional licensure, certification, or training will apply to meet and maintain compliance with established regulatory standards and guidelines. Ability to work any shift, including holidays, and weekends at any location according to agency needs.

Required Documents For Submitting The Online Application

• CJBAT test results.
• If ever arrested, submit official court disposition, police report, and written statement for review.
• Certified "entire" driving history.
• DD214 Member 4 form (if claiming Veterans' Preference).

Nature of Work

Under general supervision, this position is responsible for public safety work in various divisions, districts, offices, or specialized sections of the Sheriff’s Office. An employee in this classification performs a variety of duties in support of certified law enforcement personnel including preliminary non-violent investigations, investigations of automobile accidents, minor crime scene processing of crimes against property and other routine non-emergency law enforcement activities. Employee performs various community service functions in order to allow certified law enforcement personnel to handle higher priority incidents and to provide a more efficient and effective response to calls for service. Performs related law enforcement activities as directed.

Essential Functions/Physical Requirements

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

Conducts preliminary investigations and assists sworn law enforcement personnel in non-violent criminal offenses; prepares appropriate offense/incident reports; answers non-priority calls such as larceny vehicle and boat theft, animal complaints, worthless documents, thefts, grand and petit etc.

Investigates automobile accidents, prepares State of Florida accident reports, issues traffic and parking citations and testifies in related court proceedings; directs and maintains traffic flow.

Investigates citizen's complaints; prepares and serves notices or corrects existing violations; issues citations for parking violations.

Processes property crime scenes for latent fingerprints and other physical evidence; uses powder, tape and cards to lift latent fingerprints found; performs basic crime scene photography; prepares crime scene reports; performs minor crime scene processing as assigned.

Performs liaison functions between law enforcement agencies and the community; makes daily contacts with businesses and residents in assigned work areas; attends community meetings and assists in community programs and events.

Operates a motor vehicle on a continual basis in varied traffic conditions; conducts routine patrolling.

Performs administrative functions such as maintenance of investigative logs and the collection, sorting and filing of police reports, pawn slips and evidence slips and the recording of supplemental information from victims of crimes; assists citizens with vehicle identification number verifications for title applications; makes notification to victims of crime recovery of their property.

Performs data entry relative to crime analysis and crime reporting.

Transports lost and found children, witnesses, indigent individuals, truants, and complainants.

Performs reception duties as dictated by the function of the assigned work unit, i.e., receiving and responding to telephone inquiries, directing to persons to appropriate entities or departments, providing information.

Performs follow-up investigations to ensure resolution on excessive false alarms; investigates for the purpose of determining trigger source(s).

Operates radio equipment and performs dispatch work as applicable to location assignment.

Patrols area of assignment and maintains security of facilities, structures, traffic areas, access points, and/or grounds.

Testifies in depositions and court proceedings regarding the finding and processing methods used to gather evidence at the crime scenes.

Employees in this classification are assigned to work shifts which will include weekends, holidays, and extended emergency activation events (i.e. hurricanes). Employees must have the ability to work any shift and engage in flexible work assignments that can include voluntary and/or mandatory overtime to meet agency needs.

Depending on functional area of assignment duties and responsibilities may include:

• Bat Mobile – May assist in processing persons suspected of being under the influence of alcohol or controlled substance (s); testifies in court and attends DUI/DWI hearings and depositions as required.
• Airport– May issue traffic and parking citations within the Airport; testifies in related court proceedings; directs and maintains traffic flow within the Airport.
• Crime Scene Processing (CSIA) – May be designated in writing by command to process property crime scenes for latent fingerprints and other physical evidence; uses powder, tape and cards to lift latent fingerprints found; performs basic crime scene photography; prepares crime scene reports; performs minor crime scene processing as assigned.

Performs related duties as directed.

Tasks may involve extended periods of time standing, walking or sitting at a workstation. Tasks may involve the intermittent performance of extremely physically demanding work, typically involving some combination of standing, reaching, bending, stooping, kneeling, crouching, running, climbing, and that regularly involve the lifting, carrying, pushing, and/or pulling of objects (25+ pounds). Tasks may involve the lifting, carrying, pushing, and/or pulling of objects (125+ pounds) i.e. operation of the Smart Trailer and/or Message Board. Some tasks are performed with potential for intermittent exposure to disagreeable elements including, but not limited to, heat, humidity, inclement weather, loud noise, pathogens, violent behavior, and animals. Tasks may include working around moving parts, vehicles, equipment, carts, and materials handling, where extremely heightened awareness to surroundings and environment is essential in the preservation of life and property. Tasks may be performed in outdoor environments. Tasks may include regular exposure to traffic conditions, where heightened awareness to surroundings and observance of established safety precautions is essential in avoidance of injury or accidents.

Emphasis does not consider percentage (%) of time allocated to performing essential functions.

Broward Sheriff's Office is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Broward Sheriff's Office will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Recruitment Information

Applicants who qualify will be subject to an extensive selection process and screening program, which may include, but not be limited to evaluation of training and experience; written test; computer based test; interview; polygraph examination; psychological evaluation; employment record, fingerprint and background check; medical examination; and drug screen. The expected duration of the selection process varies by position and could last 10 to 12 weeks. Reapplication will be determined on a case-by-case basis.

BSO is an equal opportunity employer and does not discriminate on the basis of age, citizenship status, color, disability, marital status, national origin, race, religion, sex, or sexual orientation. Veterans' preference per Florida law.

If you encounter issues with your application and need technical assistance, please contact Applicant Support (GovernmentJobs.com) from 9 am to 9 pm EST, Monday - Friday. You can reach them by phone at 855-524-5627 or email [e-mail].

Once you successfully submit your application, you will receive a confirmation e-mail. If you do not receive this e-mail, please contact Applicant Support for any inquiries.

Benefits

The Broward Sheriff's Office values the contributions of its sworn/certified and civilian employees. The agency's outstanding Benefits Package is one of the ways BSO retains its employees and attracts new personnel to the BSO team.

Here's a Sampling Of Typical Employee Benefits

• Medical Insurance: Various plans including Open Access options with pre-tax premium conversion available. New employees are eligible on the first of the month following the date of hire. Prescription plans are also offered
• Domestic Partner coverage: Medical, dental and vision coverage is offered
• Life Insurance: One times salary for basic life and AD&D at no cost to the employee. Additional voluntary term life and dependent life are also available
• Dental Insurance: Three plans (DMO, PPO and Indemnity) are available on a pre-tax basis
• Line of Duty benefits
• Vision Care Insurance: 100% of the premium for single and family coverage paid for by the Broward Sheriff's Office (in combination with medical insurance election).
• Voluntary Long and Short-Term Disability
• Voluntary Long Term Care Insurance
• Voluntary Critical Illness Insurance
• Retirement plan under the Florida Retirement System
• Deferred Compensation Programs available (Employee contribution)
• Sick leave, annual leave, holiday leave, bereavement leave, military leave, personal day, bonus days
• Sick leave pool and donated leave program
• 24-hour fitness center
• Employee Assistance Program, on-site and through medical insurance
• Wellness programs including health screenings for blood pressure, cholesterol, etc.
• Florida Prepaid College Program payroll deduction program
• On-site insurance representatives for medical, dental and vision programs
• Voluntary Legal aid discount program
• Flu and Hepatitis B vaccines at no charge

Drug-free Workplace Program

The Broward Sheriff’s Office is recognized as a Drug-Free Workplace pursuant to Chapter 440, Florida Statues. BSO is committed to providing a safe work environment and to fostering the well‑being and health of its employees to preserve a happier, healthier workforce. All BSO employees share the responsibility of maintaining a safe, productive and drug-free work environment. BSO is dedicated to programs that enhance the well‑being and health of its employees and the public’s safety.

For Information On The Drug-Free Awareness Program

SPM3.19 Drug-Free Awareness Program.pdf

https://www.flsenate.gov/laws/statutes/2011/440.102