Community Safety Officer, Nights

Reed College; Portland (OR); On-site; Full time

Job summary

Reed College is looking for Community Safety Staff to ensure campus safety and support student success. This full-time role requires excellent customer service and crisis intervention skills. The position includes a comprehensive benefits package and training opportunities.

Benefits

Medical and Dental Insurance

403(b) Retirement Plan with 10% Employer Contribution

Educational Assistance

22 Days of Paid Vacation

Fitness Center Membership

Qualifications

• Experience in customer service and emergency medical services preferred.
• Able to obtain DPSST certification (training provided).

Responsibilities

• Assess campus environment for safety hazards.
• Respond to medical, fire, and other emergencies.
• Engage with students and staff about safety.

Skills

Customer Service

Crisis Intervention

Communication

Job description

Reed College Community Safety Staff

Reed College Community Safety Staff are part of the Office of Student Life and a team that supports student success and the college's mission. The Office of Community Safety provides campus safety and security services, including emergency preparedness, assisting students, responding to medical and mental health emergencies, reacting to fire and other alarms, and more. Our responsibilities begin with connecting with students, staff, and faculty as community partners. While we receive traditional security training, we emphasize service and collaboration within the college community. Learn more about our Community Safety staff on our website.

Position Details

We are currently hiring for one full-time position, scheduled for 40 hours per week. The typical schedule is from 9 pm to 7 am, four days per week, which may include weekend shifts. Flexibility to work outside of scheduled shifts may be required. All new hires undergo a two-month Field Training Evaluation Program and ongoing in-service training. Candidates from diverse backgrounds are encouraged to apply.

Benefits

Reed College offers an excellent benefits package, including medical and dental insurance, a 403(b) retirement plan with a 10% employer contribution (after one year), educational assistance, 22 days of paid vacation, paid holidays, and campus amenities such as a fitness center membership for employees and their spouses/partners.

Compensation

Starting pay is $21.81 per hour, plus a $1.25 per hour overnight shift differential.

Who You Are

• Focused on providing excellent customer service
• Trusted and valued by coworkers as a strong team player
• Bring diversity and value inclusion
• Enjoy communicating with a wide range of people, both in person and via phone and written communication
• Prefer working in a team but are self-motivated and proactive
• Capable of building professional relationships while maintaining boundaries
• See opportunities in challenges and create solutions
• Work well under stressful or chaotic conditions
• Have related experience in customer service, emergency medical services, social work, or public safety
• Comfortable working on your feet, able to sit, climb stairs, and squat as needed; post-offer physical capability assessment required
• Able to obtain DPSST certification (training provided upon hire)

Responsibilities

• Assess campus environment for safety hazards
• Respond to medical, fire, and other emergencies, including alarms from nuclear reactors
• Handle campus incidents and provide crisis intervention
• Engage with students and staff in conversations about safety
• Manage calls on the college switchboard and prioritize emergency and non-emergency communications

Qualifications

• Valid driver’s license required; comfortable driving in emergencies
• Experience in customer service and overnight shifts preferred
• Willingness to obtain DPSST certification (training provided)

Reed College values a culturally inclusive community and encourages applications from individuals of diverse backgrounds, including women, BIPOC, persons with disabilities, LGBTQ+ community members, military veterans, and other underrepresented groups.