Community Safety Officer – Nights

Reed College; Portland (OR); On-site; Full time

Job summary

Reed College is seeking Community Safety Staff to ensure campus safety and support student success. This full-time role involves responding to emergencies, providing customer service, and engaging with the campus community. Ideal candidates will have a valid driver's license and experience in customer service, with a commitment to diversity and teamwork.

Benefits

Comprehensive medical and dental insurance

403(b) retirement plan with employer contribution

Educational assistance for employees and children

22 days of paid vacation

Paid holidays

Campus fitness center membership

Qualifications

• Valid driver’s license required.
• Experience in customer service and overnight shifts preferred.
• Ability to obtain DPSST certification.

Responsibilities

• Survey and evaluate campus for safety and security hazards.
• Respond to medical incidents and emergencies.
• Engage with students and community members.

Skills

Customer service

Crisis intervention

Communication

Teamwork

Problem-solving

Job description

Reed College Community Safety Staff are part of the Office of Student Life and a team that supports student success and the mission of the college. The Office of Community Safety fulfills campus safety and security needs by providing a wide range of services, including overseeing emergency preparedness, assisting students, responding to reports of medical and mental health emergencies, reacting to fire and other alarms, and many more supportive services for the campus community. At Reed, Community Safety responsibilities begin with connecting with students, staff, and faculty as community partners. While we receive training typical of traditional security staff, we emphasize service to the community and collaboration across the college. Learn more about our Community Safety staff here.

We train all new hires on the job through our two-month Field Training Evaluation Program, with extensive, ongoing in-service training. Successful candidates come from a wide variety of backgrounds.

Reed College offers an exceptional benefits package, including comprehensive medical and dental insurance, a 403(b) retirement plan with 10% employer contribution (after one year of service), educational assistance for employees and their children, 22 days of paid vacation, paid holidays, and many other campus amenities, such as membership to the campus fitness center for employees and their spouses/partners.

This is a full-time position scheduled to work 40 hours per week. The night shift position is scheduled from 9 pm to 7 am. There may be times when you are asked to work a shift outside your normal schedule. Starting pay is $21.82 per hour plus a night shift differential of $1.25 per hour.

Who you are

• You focus on excellent customer service.
• Your coworkers trust and value your judgment, considering you a strong team player.
• You bring an important aspect of diversity to our team and value diversity and inclusion.
• You enjoy communicating with a wide variety of people, both in person and in writing and on the phone.
• You prefer a team environment but are not afraid to take initiative and are self-motivated.
• You understand the importance of building relationships at work while maintaining professional boundaries.
• You see opportunities for creating solutions even when others see roadblocks.
• You work well under challenging and/or stressful situations.
• You have related experience, including customer service, emergency medical services, social work, or public safety.
• You enjoy working on your feet most of the day, can sit, climb stairs, and squat as needed; you are able to complete a post-offer physical capability test.

What You’ll Do

• Survey and evaluate campus environment for safety and security hazards.
• Respond to medical incidents, fire-related emergencies, alarms, and notifications from alarm systems, including for a nuclear reactor.
• Respond to all other incidents of crime and campus emergencies, providing crisis intervention in a higher education setting.
• Engage in conversation with students and other members of the campus community.
• Route calls on the main college switchboard.
• Receive and prioritize emergency and non-emergency calls from the college community.

Qualifications

• A valid driver’s license at the time of hire and comfort driving in emergency situations.
• Experience in customer service and working overnight shifts is preferred.
• Ability to obtain DPSST certification (training will be facilitated after hiring).

Application Instructions

Click below to apply. You will be directed to Interfolio to create a free account and begin your application. A resume is required. You can submit these documents in any format, but PDF is preferred.

Applications will be considered as submitted, so early application is encouraged.

Reed College responds to every candidate. We will confirm receipt of your application and notify you promptly if you are not selected.