Community Resource Specialist | PACE Program

Midland Care Connection, Inc.; Topeka (KS); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

Prescription drug plan

FSA/HSA

PTO

Holiday pay

403(b) match

Life insurance

EAP

Education center

Volunteer time

Uniform allowance

Job summary

Midland Care Connection in Topeka, KS, seeks a Community Resource Specialist to help older adults stay independent at home through the PACE program. You will connect participants with healthcare services, housing, transportation, and public benefits, coordinating with an interdisciplinary team.

Candidates should have a high school diploma or higher, experience with aging services, knowledge of Medicaid/Medicare, strong communication, and the ability to advocate for participants.

Qualifications

• High school diploma or equivalent (some positions may require an associate or bachelor’s degree in human services, social work, healthcare, or a related field)
• Experience working with older adults, healthcare, social services, case management, or community outreach
• Knowledge of community resources, Medicaid, Medicare, and public assistance programs
• Strong communication and interpersonal skills
• Ability to coordinate services and work collaboratively with an interdisciplinary healthcare team
• Organizational and documentation skills for maintaining participant records
• Valid driver’s license and reliable transportation may be required for community visits
• Ability to maintain confidentiality and work with sensitive participant information
• Bilingual communication skills
• Familiarity with electronic medical records or healthcare documentation systems

Responsibilities

• Help older adults remain safely and independently in their homes by connecting them with healthcare services, financial assistance, and community resources
• Coordinate care with nurses, social workers, therapists, and the interdisciplinary PACE team to optimize outcomes
• Educate families about available services and maintain participant documentation
• Provide emotional support during challenging situations and advocate for participants’ needs
• Support access to housing, transportation, food assistance, utility support, and public benefits such as Medicaid and Medicare

Skills

Communication skills

Care coordination

Documentation skills

Driver's license

Experience with older adults

Medicaid/Medicare knowledge

Bilingual

Education

High school diploma or equivalent

Bachelor’s degree in social work, psychology, human services, gerontology, or related field

Tools

EMR familiarity

Job description

Midland Care Connection Midland Care Connection is a not-for-profit, community-based organization dedicated to helping older adults and seriously ill individuals stay independent and supported in their homes. Established in 1978, we offer a full continuum of care, including hospice, palliative care, home health, grief and loss counseling, and our signature PACE (Program of All-Inclusive Care for the Elderly) program. Our mission centers on "meeting individual needs through innovative care solutions," and we serve people across multiple counties in northeast Kansas.

PACE Program

The PACE (Program of All-Inclusive Care for the Elderly) program is designed to help older adults remain safely in their homes rather than entering nursing facilities. It provides complete medical care, rehabilitation, medications, transportation, social services, and supportive therapies—all coordinated by an interdisciplinary care team. Participants receive personalized care plans tailored to their unique needs, along with access to a PACE center for social activities, meals, and clinical services. By integrating medical and supportive care under one program, PACE helps seniors maintain independence, improve quality of life, and continue living in their communities with dignity.

Community Resource Specialist

Helps older adults remain safely and independently in their homes by connecting them with healthcare services, financial assistance, and community resources. The role serves as a link between participants, families, healthcare providers, and local agencies to ensure seniors receive the support they need. Responsibilities often include helping participants access housing, transportation, food assistance, utility support, and public benefits such as Medicaid and Medicare. The specialist also works closely with nurses, social workers, therapists, and other members of the interdisciplinary PACE team to coordinate care and advocate for participants’ needs. In addition to resource coordination, the position involves educating families about available services, maintaining participant documentation, and providing emotional support during challenging situations. Overall, the goal of the role is to improve quality of life for elderly participants while helping them avoid unnecessary nursing home placement through comprehensive community-based support.

Qualifications

Required

• High school diploma or equivalent (some positions may require an associate or bachelor’s degree in human services, social work, healthcare, or a related field)
• Experience working with older adults, healthcare, social services, case management, or community outreach
• Knowledge of community resources, Medicaid, Medicare, and public assistance programs
• Strong communication and interpersonal skills
• Ability to coordinate services and work collaboratively with an interdisciplinary healthcare team
• Organizational and documentation skills for maintaining participant records
• Valid driver’s license and reliable transportation may be required for community visits
• Ability to maintain confidentiality and work with sensitive participant information

Preferred

• Bachelor’s degree in social work, psychology, human services, gerontology, or a related field
• Previous experience in a PACE program, senior services, behavioral health, or healthcare setting
• Experience assisting clients with benefits applications and care coordination
• Bilingual communication skills
• Familiarity with electronic medical records or healthcare documentation systems
• Crisis intervention or advocacy experience
• Knowledge of aging-related programs and long-term care services
• Strong networking skills and established connections with local community agencies

What’s in it for you?

• Health insurance options for employees and dependents
• Dental, vision, and prescription drug plans
• Flexible Savings Accounts (FSA) or Health Savings Accounts (HSA), with employer contributions
• Paid Time Off (PTO), Personal and Taking Care of You Days
• Holiday pay (six holidays per year)
• 403(b) ERISA Retirement Plan, match provided
• Free group life and AD&D insurance of $20,000
• On-site education center to provide professional development and CEU credits
• Free Employee Assistance Program (EAP) for employees and dependents
• Paid monthly volunteer time at non-profit organizations
• Uniform Allowance Program

Midland Care Connection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.