Community Resource Coordinator (Two Vacancies)

Doc PersonalBeratung GmbH; South Carolina; On-site; USD 42,000 - 60,000; Full time

Job summary

Midlands Technical College is seeking a Community Resource Coordinator to support students facing non-academic barriers, helping them access food, housing, transportation, childcare, healthcare, and other services.

You will work with Success Coaches and campus departments to identify needs, develop action plans, and maintain confidential records in RMS; some travel between MTC campuses may be required.

Qualifications

• Bachelor's degree and experience in student services programs.
• Experience working with underprepared populations or underserved communities.
• Strong ability to identify student needs, provide guidance, and coordinate referrals.

Responsibilities

• Assist students to identify needs and develop individualized action plans to address barriers to success.
• Connect students with community resources and assistance programs (food, housing, transportation, childcare, healthcare, financial aid, employment services).
• Collaborate with Success Coaches, Counseling, Academic and Career Advising, and campus departments to coordinate support and ensure referrals are completed.
• Maintain accurate, confidential student records and document services in the RMS; track participation and outcomes; produce reports.

Skills

Relationship-building

Communication

Organizational skills

Confidentiality

Independent judgment

Education

Bachelor's degree

Job description

Job Responsibilities

This position is part of a multi-year federal grant initiative focused on increasing student success, persistence, and graduation rates. The Community Resource Coordinator plays an important role in helping students overcome personal, financial, social, and other non-academic barriers that may interfere with their ability to succeed in college. The Coordinator works directly with students to identify individual needs, provide supportive guidance, develop action plans, and connect students with appropriate community resources and assistance programs. Working as part of the college's Student Success & Retention team, the Community Resource Coordinator works directly with students to identify and address personal, financial, social, and other non-academic barriers to college success. The Coordinator helps students navigate and access community-based resources and assistance programs, including food assistance, housing, transportation, childcare, healthcare, financial assistance, employment services, and other social services. The Coordinator develops and maintains partnerships with community agencies and service providers, assists students with identifying available resources and navigating application and referral processes, and provides individualized follow-up to help ensure students receive needed assistance. The Coordinator collaborates with Success Coaches, Counseling, Academic and Career Advising, and other campus departments to coordinate support and ensure students are connected with appropriate services. The successful candidate will be a compassionate, resourceful professional with strong relationship-building skills and the ability to work independently, exercise sound judgment, and advocate for students facing barriers to success. The Coordinator maintains accurate and confidential student records, case notes, referrals, and service documentation in the Retention Management System (RMS) and other designated systems; tracks student participation and utilization of support services; prepares program activity and outcome reports; identifies trends and unmet student needs; and recommends opportunities to strengthen services, resources, and community partnerships. This position requires initiative, sound judgment, strong organizational skills, and the ability to manage multiple responsibilities with limited oversight. Occasional travel between MTC campuses and/or local travel may be required.

This position will be located on the Midlands Technical College Airport or Beltline Campus

Minimum And Additional Requirements

A bachelor's degree and experience in student services programs.

Preferred Qualifications

• At least two years of experience working with community resources for underserved populations or in a higher education setting.
• Demonstrated commitment to and experience working with underprepared populations or students facing personal, financial, social, or other barriers that may affect their success.
• Experience identifying student needs, coordinating referrals, providing individualized support, and connecting individuals with appropriate community resources is preferred.
• Experience developing and maintaining partnerships with community organizations and service providers is desirable.
• Demonstrated experience using technology tools and maintaining accurate records, documentation, and reports is preferred.

The successful candidate should possess excellent organizational, communication, interpersonal, and problem-solving skills, along with the ability to maintain a high level of confidentiality, exercise independent judgment and initiative, and establish and maintain effective working relationships with students, faculty, staff, campus departments, and community organizations.