Community Resource Coordinator II

Centene Corp.; Northern (KY); Hybride; USD 25 000 - 39 000; Plein temps

Résumé du poste

Centene Corp. is seeking a Community Resource Coordinator II to work remotely from Missouri, supporting foster care members by linking them to community resources and care services during their care management journey.

The role involves telephonic outreach, education, documenting resources, and coordinating with nurses and social workers. Candidates should have a High School diploma and 1–2 years of related experience.

Qualifications

• Requires a High School diploma or GED.
• 1–2 years of related experience.
• Strong communication and outreach skills.

Responsabilités

• Provide telephonic support to foster care members.
• Connect members to known community resources in a cost-effective manner.
• Coordinate outreach resources and promote awareness of care/services.
• Support member-related correspondence and educational materials.
• Document and maintain community resources per health plan requirements.
• Assist the clinical team of nurses and social workers.
• Conduct non-clinical health assessments and refer to appropriate care/services.
• Assess home safety, environment resources, transportation, and employment for referrals.
• Outreach to locate hard-to-reach individuals and families.
• May visit homes or community organizations.

Connaissances

Telephonic support

Community outreach

Health education

Documentation/records

Formation

High School diploma or GED

Description du poste

## Community Resource Coordinator IIApply: Remote-MO: Full time: Posted Today: 1645100**Position Purpose:** Supports community connection activities including connecting members to community resources to support their care management journey and provide necessary care resources in a cost-effective manner. Provides members with known community resources and supports the care team to identify member community support and provide health education as appropriate.**Key Details:** Applicants for this position have the flexibility to work remotely from their home anywhere within the state of Missouri. This role provides telephonic support to foster care members. Previous experience with this population is strongly preferred. The work schedule is Monday – Friday, 8am – 5pm* Provides support to members to connect them to known community and care resources in a cost- effective manner* Supports the coordination of community outreach resources available to members and promotes awareness of care/services* Serves as support for members on community and care resource inquiries and opportunities available to members* Supports all member related correspondence and educational materials to assist in the facilitation of a successful community connection* Documents and maintains all community resources to ensure standards of practice and policies are in accordance with health plan requirements* Provide assistance to the clinical team of nurses and social workers. Activities include, but are not limited to outreach, community education, informal guidance and member support* Conduct non-clinical general health assessments in order to refer members to appropriate care/services, resolve concerns on member’s behalf, and gather information for medical providers and staff working within the organization* Conduct non-medical assessments such as home safety, assessment of the community/environment resources, transportation, employment, and others to be able to refer to appropriate care/services, resolve concerns on member’s behalf, and gather information for medical providers in staff working within our organization* Conduct telephonic and/or in-person outreach to locate individuals and families in the community who are hard to reach* May make visits to individual homes and/or community organizations* Working Knowledge of Social Determinants of Health (SDOH) barriers* Performs other duties as assigned* Complies with all policies and standards**Education/Experience:** Requires a High School diploma or GED Requires 1 – 2 years of related experiencePay Range: $17.84 - $28.02 per hour