Community Resource Coordinator

General Dynamics IT; United States; On-site; USD 65,000 - 95,000; Full time

Job summary

General Dynamics IT in the United States seeks a Community Resource Coordinator to support resilience and readiness of service members and families. The role focuses on integrating community and family support programs, building peer networks, and connecting families with DoD resources.

You will gather data, conduct needs assessments, and collaborate with leadership and multidisciplinary teams to deliver targeted services.

Qualifications

• Bachelor's degree or four years of related social services experience.
• Experience in peer support counseling and family services.
• US citizenship required; Top Secret/SCI eligibility preferred.

Responsibilities

• Coordinate peer support networks for assigned commands.
• Recruit and vet peer support counselors per USSOCOM CRC standards.
• Collect and report data for program evaluation.
• Develop needs-based programming for specific demographics.
• Serve as liaison between Command and community resources.

Skills

Behavioral Health

Counseling

Family Support

Peer Support

Social Services

Education

Bachelor's degree in education, human/social services or related field

Job description

Type of Requisition

Regular

Clearance Level Must Currently Possess

Top Secret

Clearance Level Must Be Able to Obtain

Top Secret/SCI

Public Trust/Other Required

None

Job Family

Healthcare Services

Job Qualifications

• Skills: Behavioral Health, Counseling, Family Support, Peer Support, Social Services Certifications: None
• Experience: 4 + years of related experience
• US Citizenship Required: Yes

Job Description

GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being rusted to deliver your best every day.

We think. We act. We deliver. There is no challenge we can't turn into opportunity. And our work depends on a Community Resource Coordinator joining our team to support customer activities.

The Community Resource Coordinator supports the resilience, well‑being, and readiness of personnel and their families by integrating, coordinating, and maintaining community and family support programs. The CRC builds peer‑support networks, strengthens access to helping resources, conducts outreach, and fosters community capacity. This role involves data collection, needs assessment, program execution, and collaboration with leadership and multidisciplinary support teams.

How a Community Resource Coordinator Will Make an Impact

• Organize and oversee peer support networks for their assigned commands.
• Recruit active duty and family member peer support counselors, ensure participating peer support counselors are vetted and trained according to USSOCOM CRC standards.
• Collect and report data for the purposes of formative and outcome evaluations of peer support programs and other community-based support programs.
• Collect original data and data from secondary sources in support of program assessments. This data includes but is not limited to focus group and/or unit meetings convened by leadership; POTFF Family Resilience Program evaluation results; trend information from POTFF Psychologist, Chaplains, Ombudsmen, or Family Readiness Group (FRG) staff.
• Support commands at multiple levels and in multiple locations.
• Identify and document program/service needs and evaluation data.
• Develop needs-based programming to service specific demographic groups and geographic locations.
• Demonstrate extensive knowledge of DoW resources, such as the Military OneSource, Military Family Life Counselors (MFLC), Personal Financial Counselors (PFC), and Military Crisis Line.
• Lead and/or assist in the coordination and/or development of CRC official processes, functions and networking opportunities for subpopulations served.
• Establish, maintain, and report activity of peer counseling networks for supported unit's Service members and family member spouses.
• Report activity using specified reporting tool and frequency identified by the Social Performance program manager or other POTFF staff as required.
• Conduct and/or contribute to Family Orientation, Information, Outreach and Referrals.
• Conduct and/or contribute to Pre- and Post-deployment Preparation, Reintegration, and Decompression.
• Conduct and/or contribute to Family Relational Enhancement activities.
• Conduct and/or contribute to Single Service Member Enhancement activities.
• Conduct and/or contribute to unit level career transition programs for military members and spouses.
• Conduct and/or contribute to Social & Family and Psychological Program implementation to include suicide prevention and cognitive agility training; Maintain awareness of and conduct or contribute to education/communication of installation and/or local community behavioral health and resiliency resources.
• Assist with the development of CRC standard operating procedures and CRC service provision protocols.
• Serve as Commander's liaison for matters related to community and family support.
• Communicate on behalf of the Command utilizing a variety of Command-approved and vetted media/social media.
• Maintain awareness of emergency response protocols.
• As a subject matter expert for this labor category, the primary role is for the purpose of enhance and preservation of the cognitive, physical, psychological, social, and spiritual well-being of Service Members and their families, which includes the documentation of those services offered in the HP Enterprise-wide platforms (i.e., HPDMS, etc.) as directed by the USSOCOM Directive 10-12. Adjustments to the productivity level for this labor category may vary due to client population, local mission set, or additional administrative taskings. Additional duties as assigned through local leadership must be documented and approved through local POTFF leadership.

What You'll Need to Succeed

• EDUCATION: Bachelor's degree in education, human/social services or related field or four (4) years' experience, to include experience as a volunteer, in providing social service education, or work/family life consultation or coordination services.
• Have, or be willing to receive, specialized training on peer support counseling, community resources and referrals