Community Resource Coordinator

A-Line Staffing Solutions; Albany (GA); On-site; USD 28,000 - 40,000; Full time

Job summary

A-Line Staffing Solutions seeks a compassionate Community Resource Coordinator in Albany, GA to connect members with community resources, healthcare services, and support programs. This field‑based position requires travel across Georgia, assisting high‑risk members and addressing barriers to care.

Ideal candidates will have strong communication and organizational skills, knowledge of community resources, and a genuine passion for helping families access needed services.

Qualifications

• Reside in Albany, GA and be willing to travel extensively across Georgia.
• Strong communication and organizational skills; knowledge of community resources.
• Experience serving high-risk members and connecting them with healthcare and social services.

Responsibilities

• Conduct home visits with high-risk members to identify barriers to care, including home safety, transportation, employment needs, and social determinants of health (SDOH).
• Connect members with community resources, healthcare services, and social support programs.
• Conduct non-clinical assessments to identify needs and help resolve concerns.
• Perform telephonic and in-person outreach to engage hard-to-reach individuals and families.
• Build and maintain relationships with community partners and local resources.
• Coordinate and participate in community outreach events across Georgia.
• Support nurses, social workers, and clinical team members through outreach and member education.

Job description

Location: Albany, GA (Field-Based) Pay Rate: $25.00 per hour Target Start Date: November 16, 2026 Schedule: Monday–Thursday, 9:00 AM–6:00 PM; Friday, 8:30 AM–5:30 PM

Position Overview

A‑Line Staffing is seeking a compassionate and community-focused Community Resource Coordinator to connect members with community resources, healthcare services, and support programs. This field‑based position focuses on assisting high‑risk members, identifying barriers to care, conducting non‑medical home assessments, and building partnerships with community organizations throughout Georgia. The ideal candidate has strong communication and organizational skills, knowledge of community resources, and a passion for helping individuals and families access the services they need. Important: Candidates must reside in Albany, Georgia, have reliable transportation, and be willing to travel extensively throughout the state.

Key Responsibilities

• Conduct home visits with high‑risk members to identify barriers to care, including home safety concerns, transportation challenges, employment needs, and other social determinants of health (SDOH).
• Connect members with appropriate community resources, healthcare services, and social support programs.
• Conduct non‑clinical assessments to identify member needs and help resolve concerns.
• Perform telephonic and in‑person outreach to locate and engage hard‑to‑reach individuals and families.
• Build and maintain relationships with community partners, social service organizations, and local resources.
• Coordinate, implement, and participate in community outreach events throughout Georgia.
• Support nurses, social workers, and other clinical team members through outreach, community education, informal guidance, and member support.
• Assist with member correspondence and educational materials to facilitate successful connections to community services.
• Collect, document, and maintain accurate member and community resource information in accordance with health plan policies and standards.
• Promote awareness of available healthcare services and community resources.
• Travel to member homes and community organizations as needed.

Work Schedule and Travel Requirements

Monday–Thursday: 9:00 AM–6:00 PM. Friday: 8:30 AM–5:30 PM. Approximately 90% travel throughout Georgia, with daily travel ranging from 5 minutes to 2 hours depending on assignments. Mileage is compensated. Occasional travel to community events in Savannah, Augusta, or Macon, approximately twice per year. The first 3–4 weeks of training will be virtual, followed by one week of in‑person training in Atlanta, GA. Hotel accommodations are covered, and meals are reimbursed. Overtime may be required depending on assignment needs.

Performance Expectations

Success in this role is measured in part by the number of successful home visits completed each month. The team anticipates that approximately 60% of home visits will be successful.

Ideal Candidate

The ideal candidate is empathetic, energetic, culturally competent, and passionate about improving community health outcomes. They should be comfortable working independently in the field, building community partnerships, addressing barriers to care, and helping members navigate available resources.