Community Representative for Au Pair Program- Hanover, Norwich, Lebanon, NH

American Institute For Foreign Study; Hanover (NH); Remote; USD 10,000 - 15,000; Part time

Job summary

Au Pair in America, a program of the American Institute for Foreign Study (AIFS), seeks a Community Representative to support host families and au pairs. This remote, flexible role involves guiding placements to meet DOS regulations and fostering cross-cultural relationships.

Responsibilities include onboarding, ongoing support, and community outreach, with travel within the assigned area. Prior experience in education/counseling is preferred, and the position offers a flexible schedule and

Qualifications

• 5+ years in education, counseling, social work, cultural exchange, or youth development (preferred).
• Strong interpersonal and cross-cultural communication skills.
• Ability to work independently and manage a flexible schedule.
• Experience with email, online platforms, and CRM/data entry tools.

Responsibilities

• Complete required webinars, training calls and online training within 2 months of start date.
• Maintain contact with host families and au pairs and submit required reports in compliance with Department of State regulations.
• Provide support for cultural adjustment, education enrollment, and conflict resolution.
• Plan monthly au pair cultural meetups and promote APIA through local outreach, social media, and community networking.
• Represent APIA at local events and marketing opportunities when possible.

Skills

Education/Counseling experience

Interpersonal communication

Cross-cultural sensitivity

Independent work

Tools

CRM software

Job description

Community Representative – Au Pair in America (APIA)Location: Remote (with local travel within assigned geographic area)Position Type: Part-Time (Flexible Hours)Compensation: Fee-based, estimated annual earnings range: $10,000 - $15,000 will be paid per completed activity; annual servicing fee prorated and paid bi-weeklyAbout the RoleAs a Community Representative with Au Pair in America (APIA), you will support and guide host families and au pairs throughout their cultural exchange experience. Acting as a program liaison, you’ll ensure all placements meet U.S. Department of State regulations while helping foster meaningful cross-cultural relationships. This is a remote, flexible position ideal for candidates with experience in education, counseling, cultural exchange, or social work.Key ResponsibilitiesOnboarding & TrainingComplete required webinars, training calls and online training within 2 months of start dateComply with all ongoing training requirements and attend annual refresher trainingsSupport & MonitoringConduct in-home and virtual meetings with host families and au pairs in your cluster areaMaintain contact with host families and au pairs and submit required reports in compliance with Department of State regulationsProvide support for cultural adjustment, education enrollment, and conflict resolutionOffer interim housing support in emergencies when requiredCommunity Engagement & Program PromotionPlan monthly au pair cultural meetups and an annual Host Family Day eventPromote APIA through local outreach, social media, and community networkingGuide prospective host families through the application and matching processRepresent APIA at local events and marketing opportunities when possibleQualifications and Experience5+ years’ experience in education, counseling, social work, cultural exchange, or youth development (preferred)Strong interpersonal, communication, and problem-solving skillsSelf-motivated, organized, and comfortable working independentlyCross-cultural sensitivity and an interest in international exchangeReliable transportation for in-area visits (within 1-hour drive from home)Proficiency with email, online platforms, and CRM/data entry toolsAdditional DetailsWork Environment: Remote, home-based officeTravel: Required for in-person visits, local events, and orientationsPhysical Requirements: Occasional lifting (up to 30 lbs.); use of car for travelSchedule: Flexible, based on family/au pair needs and reporting deadlinesBenefits: At AIFS, we offer a comprehensive benefits package designed to support your personal and professional growth. This includes 401(k) with Roth and employer match options, fitness reimbursement, educational and language learning reimbursements, and health insurance for full-time employees.Why Au Pair in America?By joining Au Pair in America—a program of the American Institute for Foreign Study (AIFS)—you become part of a global mission to build cultural understanding and lifelong connections. Help make a lasting impact by ensuring host families and au pairs have a safe, supportive, and meaningful exchange experience.Equal Opportunity Employer:AIFS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected federal, state, or local laws. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.#AIFSCareers