Community Relations Specialist

City of Chandler; Chandler (AR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid time off for volunteering

Medical plans (3 options)

Dental and vision coverage

Arizona State Retirement System with 1

Deferred compensation matching

Wellness program with $350 incentive

Tuition assistance up to $5,250

Free Recreation Center membership

Job summary

The City of Chandler Police Department seeks a Community Relations Specialist to support crime prevention and community engagement initiatives. The role is full-time with benefits and a Tue–Fri, 8am–6pm schedule, reporting to the Operational Support Bureau.

Ideal candidates have strong customer service, teamwork, and communication skills, with a background in administrative support and public contact. Local government experience is a plus.

Qualifications

• High School Diploma or GED with some college coursework.
• 3+ years of administrative support experience with public contact.
• Ability to obtain DPS Terminal Operator Certification within 6 months.
• Ability to obtain RAD Instructor Certification within 12 months.
• Ability to obtain AZ POST General Instructor Certification within 12 months.
• Valid Arizona driver’s license with acceptable driving record.
• Equivalent combination of experience and training.

Responsibilities

• Plans, coordinates, and promotes Community Programs such as Chandler Police Citizen’s Academy, RAD, Youth Programs, and crime prevention activities.
• Update website and manage communications during programs; recruit and screen participants; engage with housing communities about crime trends.
• Manage the Chandler Police C3 Multi-housing program; handle registrations, inspections, and renewals.
• Provide educational information on crime prevention; respond to community inquiries.
• Represent the department at community events; engage with community members and stakeholders; public speaking.
• Maintain databases and create/update budgets, spreadsheets, reports, and presentations (Excel, Canva, PowerPoint, Oracle).
• Develop and strengthen professional relationships with internal and external stakeholders.
• Prepare memorandums and other correspondence and documents.
• Coordinate course instruction for a variety of classes.

Skills

Customer service

Public speaking

Public relations

Teamwork

Communication

Education

High School Diploma or GED

Tools

Excel

Canva

PowerPoint

Oracle

Job description

The City of Chandler Police Department, Operational Support Bureau is currently seeking qualified individuals interested in joining our team as Community Relations Specialist. This is a full-time, exempt position with full benefits. The anticipated work schedule is Tuesday – Friday, 8am – 6pm. This position provides direct support to the Police Chief and command staff while assisting with precinct-level crime prevention initiatives and projects that enhance public safety.

Why work for Chandler?

• Diverse and inclusive environment
• Up to 8 hours paid time off annually to volunteer in the community
• Dress code is business casual, with jeans on Fridays
• 3 medical plans to choose from along with dental and vision coverage
• Accrue 122 hours paid vacation in your first year, eligible for use immediately following accrual
• Accrue 96 hours paid sick leave in your first year, eligible for use immediately following accrual
• 12 paid holidays per year, plus Winter Break at the end of the year
• Become part of the Arizona State Retirement System with a 100% city contribution match
• City contributions of 1% gross wages per pay period to deferred compensation
• Robust Employee Wellness program with $350 incentive
• Professional development opportunities
• Tuition assistance up to $5,250 annually
• Free Tumbleweed Recreation Center membership
• Flexible schedule/remote work options (when available)

Who we are

The City of Chandler Police Department, consisting of 362 sworn officers and 177 civilians, serves a growing population of close to 287,945 residents. The organization is divided into three main divisions, one bureau, and many sections/units. The Patrol Operations Division consisting of three precincts, 1) Main Station - Downtown & North Chandler, 2) Desert Breeze - West Chandler, and 3) Chandler Heights - South Chandler, work in concert with the Criminal Investigations Division, Operational Support Division, and Professional Services Division to meet the needs of the community. The members of the Chandler Police Department are dedicated to the advancement of community policing and the development of a partnership with our citizens. Our mission is, “To maintain a safe, vibrant community through meaningful engagement and continuous organizational improvement”. We are committed to being a world-class leader in law enforcement. We will pursue and engage the best trained, equipped, and committed professionals who demonstrate the highest standards of performance and best policing practices in partnership with the community.

Who we are looking for

Our ideal candidate will have a passion for customer service, teamwork, and collaboration. We are looking for an individual who enjoys working in a fast-paced environment; and is competently able to do the following when assigned to the Chandler Police Department:

• Plans, coordinates, and promotes Community Programs such as: Chandler Police Citizen’s Academy, R.A.D., Youth Programs, Crime Prevention activities, etc.
• Tasks for these programs include: updating website, managing communication throughout duration of programs, recruits and screens participants, proactively contacting multi-family housing communities about crime trends, engaging with homeowners associations related to crime prevention, and administrative planning.
• Manage the Chandler Police C3 Multi-housing program; processes registrations, inspection and yearly renewals.
• Provides educational information on crime prevention; responds to community inquiries.
• Strong communication and public speaking abilities: Interacting with community members while representing the Police Department at displays within the community and engaging in impromptu interactions with community members, groups, leaders, businesses, and organizations.
• Maintain files and creates, maintains, and updates databases relevant to crime prevention. Databases to include: budget management programs, spreadsheet, report writing programs, and various presentation platforms. (Ex: Excel, Canva, PowerPoint, report redaction software, Oracle)
• Develops and enhances professional relationships with internal and external stakeholders.
• Prepare memorandums and other correspondence and documents.
• Coordinates course instruction for a variety of classes.

Minimum qualifications

• Must possess a High School Diploma or GED supplemented by some college coursework; and
• Must possess at least 3-years prior work experience in administrative support that includes public contact; and
• Must be able to attain a DPS Terminal Operator Certification within 6 months of hire; and
• Must be able to attain a Rape Aggression Defense (RAD) Instructor Certification within 1-year of hire; and
• Must be able to attain an Arizona POST General Instructor Certification within 1-year of hire; and
• Must possess or be able to attain a valid Arizona driver’s license with an acceptable driving record; or
• Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work will be considered.

Desired qualifications

• Former or Retired POST Certified Peace Officers are preferred

Supervision

Work is performed under the supervision of a Police Sergeant or designated supervisor. This position does not supervise others.

This is a full-time, non-exempt position with benefits, with a varied work schedule to Tuesday – Friday, 8am – 6pm. A register of qualified candidates will be active for 6 months should another position become available.

The City of Chandler will conduct a pre-employment background check as a condition of employment. An offer of employment is contingent upon acceptable results. All applicants hired will be required to be fingerprinted with successful results as a condition of continued employment.

Applicants for employment and volunteer opportunities should be aware of the City of Chandler’s policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the city’s Drug Free Workplace Policy. Certain positions within the city are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity. The examination process may vary if determined necessary.

The City of Chandler is committed to Equal Opportunity and Reasonable Accommodation.