Community Relations Representative ($23.75 - $28.70)

Irvine Company; San Diego, Northern (CA, KY); Hybrid; USD 33,000 - 40,000; Full time

Job summary

Irvine Company Apartment Communities in San Diego, CA is seeking a Community Relations Representative to be the first point of contact for on-site resident interactions, fostering positive relationships and managing communications. You will support move-in and move-out processes, drive resident retention, resolve questions promptly, and ensure common areas meet company standards and safety requirements.

This role also involves completing resident services tasks in the proper systems and

Qualifications

• Excellent communication and interpersonal skills are required.
• Proficiency with Google Suite is preferred.

Responsibilities

• The Community Relations Representative serves as the first point of contact for resident interactions on-site and fosters positive relationships.
• Ensures move-in and move-out processes run smoothly and drives resident retention while resolving questions promptly.
• Maintains common areas to company standards and proactively identifies hazards.
• Completes resident services tasks and documents them in the operating platform.
• Drives efficiency by adopting and using new and existing technologies.

Skills

Excellent communication

Interpersonal skills

Google Suite

Education

High School Diploma or GED

Job description

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Community Relations Representative ($23.75 - $28.70)

Date: Sep 22, 2026

Property: TORREY VILLAS (2078)

Location: San Diego, CA, 92130

Division: Apartments - On-Site (Apt OnSite)

Position Summary:

The Community Relations Representative serves as the first point of contact for resident interactions on-site. This role focuses on fostering positive relationships, managing communication, ensuring smooth move-in and move-out processes, resident retention and promptly resolving customer questions and concerns.

• Provides excellent customer service by anticipating customer’s needs, addressing and taking ownership of resolving questions and concerns promptly and professionally.
• Ensures community common areas and grounds are consistently maintained to company standards, proactively identifying and resolving any potential hazards.
• Completes all administrative resident services tasks and ensures they are accurately documented in the appropriate operating platform.
• Drives efficiency by adopting and maximizing the use of new and existing technologies.

Additional Skills:

• Excellent communication and interpersonal skills
• Proficiency in Google Suite

Preferred Education:

• High School Diploma, General Educational Development (GED) or equivalent experience

Preferred Years of Relevant Work Experience:

• 1-3 years

Additional Requirements:

• Travel between communities may be required daily.
• Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)

Community Details:

Communities of Responsibility: Torrey Hills Neighborhood - All Comm
Unit Count: 1243

Compensation:

Base Pay Range:$23.75 -$28.70

Actual placement within this range may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

About Us:

Irvine Company Apartment Communities (a division of Irvine Company) offers a portfolio of more than 125 resort-style apartment communities in coastal California’s most desirable locations: San Diego, Orange County, West Los Angeles and Silicon Valley.

With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities redefines the rental-living experience.

We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.