Community Relations & Program Manager

Culinary Care; United States; Remote; USD 40,000 - 50,000; Full time

Job summary

Culinary Care is seeking a Community Relations & Program Manager to expand partnerships with hospitals, restaurants, families affected by cancer, and volunteers. This remote role requires you to be located in Chicago, IL, and will involve coordinating with a team and engaging in events.

You’ll strengthen relationships, oversee program delivery, and help develop a comprehensive impact plan to scale to multiple cities while ensuring meals reach patients in need. Evening/weekend events are expected.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• 3+ years of experience in customer service, program management, or other relevant job experience.
• Demonstrated success in building and maintaining relationships with multiple stakeholders.
• Excellent communication and interpersonal skills.
• Strong organizational and project management skills, with the ability to handle multiple tasks and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office and Salesforce.

Responsibilities

• Contribute to the overall success of our programmatic goals.
• Developing & maintaining relationships with hospitals and restaurants (locally and nationally).
• Understand patients, programs, and stakeholders to provide meaningful improvement suggestions.
• Collaborate with the Key Relationships Manager to provide meaningful volunteer experiences.
• Develop national partnerships to meet program goals.
• Activate community partnerships to meet program goals within budget.

Skills

Customer service

Program management

Relationship building

Communication

Interpersonal skills

Organizational skills

Project management

Education

Bachelor's degree in Business, Marketing, Communications, or a related field

Tools

Salesforce

Microsoft Office

Job description

You’ll make a direct and significant contribution to the organization’s impact by building and strengthening relationships with our key program stakeholders: hospitals, restaurants, and families fighting cancer.

About Culinary Care

Culinary Care is a nonprofit organization nourishing cancer recoveries by providing free meals and a support lifeline.

Description

Main Area of Focus: Program management

Location: Remote, but you must be located in Chicago, IL

Eligibility: Culinary Care is a fully remote organization and hires from all 50 U.S. states. At this time, we are only considering candidates who are eligible to work in the United States without the need for company sponsorship now or in the future.

Company Description

Culinary Care is on a mission to nourish cancer recoveries by delivering free meals and community support. Founded in 2013, this is an exciting time to be part of a growing organization!

Job Highlight

You’ll make a direct and significant contribution to the organization’s program goals by building and strengthening relationships with our key programmatic stakeholders: hospitals, restaurants, families fighting cancer, and volunteers.

Role Description

We’re an expanding organization in search of dynamic individuals who can adapt and collaborate effectively, prioritizing the collective success of our mission. Join our team if you’re ready to pivot and work harmoniously to drive our growth.

As Community Relations & Program Manager (Chicago), you’ll report to the Founder/CEO and work alongside a passionate team of staff and volunteers. You’ll strengthen and build relationships with hospitals, restaurants, and other key program delivery partners (locally and nationally), work with our Key Relationships team to engage and manage volunteers and oversee our meal delivery team. You’ll continuously work to improve the delivery of our programs to ensure we’re meeting our patients’ needs. You’ll play a key role in developing and executing a comprehensive programmatic impact plan to support our scale to multiple cities. All members of the Culinary Care team are expected to deliver meals. This role requires your attendance at events. These events may take place in the evening and/or on weekends.

You’ll be responsible for…

• Contributing to the overall success of our programmatic goals
• Developing & maintaining relationships with hospitals and restaurants (locally and nationally)
• Having a deep understanding of our patients, programs, and key program stakeholders so that you can provide meaningful improvement suggestions
• Working with the Key Relationships Manager to provide meaningful and impactful volunteer experiences
• Developing national partnerships to meet our program goals
• Activating community partnerships to stay within a set program budget while meeting our program goals
• Working with the Marketing Director to ensure our impact is being communicated to our donor community
• Consistently delivering a thoughtful, creative, and exceptional patient experience
• Support the meal delivery team by delivering meals, making site visits, etc.
• Engaging in continued learning around Culinary Care’s programmatic work through meal deliveries, speaking with meal recipients, and more

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or a related field
• 3+ years of experience in customer service, program management, or other relevant job experience
• Demonstrated success in building and maintaining relationships with multiple stakeholders
• Excellent communication and interpersonal skills
• Strong organizational and project management skills, with the ability to handle multiple tasks and meet deadlines in a fast-paced environment
• Proficiency in Microsoft Office and Salesforce
• Commitment to the mission of Culinary Care and the ability to effectively communicate its impact in the community
• Experience working in a non-profit organization is a plus
• Willingness to work evenings and weekends
• Vehicle, driver’s license, auto insurance

Salary

$40,000 - $50,000 per year