Community Relations & Outreach Specialist

Managed Health Services (MHS); Indianapolis (IN); On-site; USD 27,000 - 45,000; Full time

Job summary

Centene is seeking a Community Marketing Outreach Associate in the Indianapolis area to plan, implement and evaluate state-wide marketing and education programs for members.

You will conduct outreach, create member materials, participate in community events and coordinate booth setups, and deliver presentations on benefits and services. Expect travel up to 75%; require a high school diploma and 2+ years in PR/marketing or customer service.

Qualifications

• 2+ years in public relations, marketing, or customer service
• Strong verbal and written communication
• Health care experience preferred
• Experience in community engagement and event planning
• Medicaid product knowledge preferred

Responsibilities

• Conduct member outreach and education programs including creation of member materials
• Assist in design, review and revision of health-related materials distributed to members
• Participate in community events and coordinate booth setup
• Assist with presentations to community and members on benefits and services
• Ensure completion of monthly outreach calendars by regional outreach staff
• Serve as a contact for community agencies and events
• Ability to travel 75% including evenings and weekends

Skills

Verbal communication

Written communication

Customer service

Public relations

Presentation skills

Education

High school diploma or equivalent

Job description

Position Purpose:

Assist in the planning, implementation and evaluation of the state wide marketing & communication programs

Key Details:

For this role we are seeking candidates who reside within 45 minutes of Indianapolis, IN.

• Conduct member outreach and education programs including coordination and creation of member materials
• Assist in the design, review and revision of health-related materials distributed to members
• Participate in community events and coordinate booth set up at sponsored events
• Assist with presentations to community and members on benefits, services available, and health topics
• Ensure the completion of monthly outreach calendars by regional outreach staff for all service areas
• Serve as a contact for community agencies, businesses, fundraisers, community events etc.
• Ability to travel 75% including evenings and weekends

Education/Experience:

High school diploma or equivalent. 2+ years of public relations, marketing, or customer service experience. Strong verbal and written communication skills. Health care experience preferred. Strong history of community engagement, partner relationship building, event planning, timeliness and the ability to complete projects in a fast-paced work environment, preferred. Comfortable presenting to members then receiving their feedback/concerns and finding solutions while collaborating with other departments, preferred. Medicaid product knowledge preferred. Experience in sponsorship management is also highly ideal.

License/Certification:

Valid driver's license.

Pay Range: $19.43 - $32.98 per hour

At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act