Community Relations Analyst

Texas Capital Bank; Texas; On-site; USD 45,000 - 65,000; Full time

Job summary

Texas Capital Bank is seeking a Community Relations Analyst to advance CRA initiatives, manage grants and reporting, and support community partnerships. The role emphasizes data-driven impact, program management and stakeholder communications with a focus on financial education and volunteer activities.

You will collaborate with internal teams and nonprofit partners, prepare dashboards, ensure regulatory compliance and help drive meaningful community outcomes across Texas Capital’s footprint.

Qualifications

• Bachelor's degree or equivalent experience in business, finance, public administration, nonprofit management, communications, data analytics or a related field preferred.
• 1-3+ years of experience in banking, community development, philanthropy, nonprofit organizations, volunteer management, project coordination, reporting or a related field.
• Basic knowledge of CRA regulations, community development, affordable housing, economic development, financial education or nonprofit programs preferred.
• Strong analytical, organizational, research and project management skills, with demonstrated attention to detail.
• Excellent written and verbal communication skills and the ability to prepare reports, presentations and other stakeholder communications.
• Ability to manage multiple priorities, meet deadlines, handle confidential information and work effectively in a fast-paced environment.
• Ability to build collaborative relationships with colleagues, nonprofit organizations, vendors and community stakeholders.
• Proficiency in Microsoft Office Suite, including Excel and PowerPoint; experience with Salesforce, grant management systems, Power BI or similar platforms preferred but not required.
• Ability to work independently while contributing effectively as part of a team.
• Availability for occasional evening and weekend events, as well as local and occasional overnight travel; valid driver's license required when driving for business purposes.
• Ability to lift up to 25 pounds in support of community events and program activities.

Responsibilities

• Support CRA, volunteerism, financial education, sponsorship, philanthropic and community partnership initiatives.
• Promote awareness of volunteerism and other community opportunities through collaboration with internal stakeholders.
• Coordinate community events, volunteer activities, financial education programs and other community impact efforts.
• Administer grantmaking activities, including application intake, due diligence, approvals, applicant communications, payment processing and documentation.
• Maintain program plans, calendars, budgets, partner records, grant files and audit-ready documentation.
• Collect, validate, analyze and report data related to community development activities, volunteer service, grants, sponsorships and program outcomes.
• Prepare dashboards, reports, presentations, executive summaries and community impact communications for internal and external stakeholders.
• Research community needs, nonprofit organizations, CRA-eligible opportunities, community development programs and emerging trends.
• Support Federal Home Loan Bank and other community development funding and grant applications.
• Collaborate with business lines, community partners and grant recipients to address inquiries, resolve data gaps, improve processes and enhance program effectiveness.
• Track grantee outcomes, impact metrics and reporting requirements to ensure accurate measurement of community investment and impact.
• Support committee meetings, training initiatives and monthly, quarterly and annual reporting activities.
• Represent Texas Capital at community meetings, nonprofit events and outreach activities, as requested.

Skills

Analytical skills

Communication skills

Project management

MS Office

Salesforce

Power BI

Education

Bachelor's degree or equivalent experience

Finance/Business/Public Administration background

Tools

Salesforce

Power BI

Grant management systems

Job description

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow. While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships. Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO). Texas Capital is headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano, San Antonio, Chicago, Los Angeles and New York. For more information about joining our team, please visit us at www.texascapital.com.

Overview

Giving back is a critical part of the Texas Capital mission. Through thoughtful investments of our time, talent and resources, we aim to inspire hope and spark meaningful transformation across the communities we serve.

The Community Relations Analyst supports Texas Capital's community engagement, philanthropy, volunteerism, financial education and Community Reinvestment Act (CRA) initiatives. This role provides analytical, operational and program management support across Community Relations and the Texas Capital Foundation, helping advance meaningful community impact while ensuring accurate reporting, regulatory compliance and effective partnership management.

Qualifications

• Bachelor's degree or equivalent experience in business, finance, public administration, nonprofit management, communications, data analytics or a related field preferred.
• 1-3+ years of experience in banking, community development, philanthropy, nonprofit organizations, volunteer management, project coordination, reporting or a related field.
• Basic knowledge of CRA regulations, community development, affordable housing, economic development, financial education or nonprofit programs preferred.
• Strong analytical, organizational, research and project management skills, with demonstrated attention to detail.
• Excellent written and verbal communication skills and the ability to prepare reports, presentations and other stakeholder communications.
• Ability to manage multiple priorities, meet deadlines, handle confidential information and work effectively in a fast-paced environment.
• Ability to build collaborative relationships with colleagues, nonprofit organizations, vendors and community stakeholders.
• Proficiency in Microsoft Office Suite, including Excel and PowerPoint; experience with Salesforce, grant management systems, Power BI or similar platforms preferred but not required.
• Ability to work independently while contributing effectively as part of a team.
• Availability for occasional evening and weekend events, as well as local and occasional overnight travel; valid driver's license required when driving for business purposes.
• Ability to lift up to 25 pounds in support of community events and program activities.

Responsibilities

• Support CRA, volunteerism, financial education, sponsorship, philanthropic and community partnership initiatives.
• Promote awareness of volunteerism and other community opportunities through collaboration with internal stakeholders.
• Coordinate community events, volunteer activities, financial education programs and other community impact efforts.
• Administer grantmaking activities, including application intake, due diligence, approvals, applicant communications, payment processing and documentation.
• Maintain program plans, calendars, budgets, partner records, grant files and audit-ready documentation.
• Collect, validate, analyze and report data related to community development activities, volunteer service, grants, sponsorships and program outcomes.
• Prepare dashboards, reports, presentations, executive summaries and community impact communications for internal and external stakeholders.
• Research community needs, nonprofit organizations, CRA-eligible opportunities, community development programs and emerging trends.
• Support Federal Home Loan Bank and other community development funding and grant applications.
• Collaborate with business lines, community partners and grant recipients to address inquiries, resolve data gaps, improve processes and enhance program effectiveness.
• Track grantee outcomes, impact metrics and reporting requirements to ensure accurate measurement of community investment and impact.
• Support committee meetings, training initiatives and monthly, quarterly and annual reporting activities.
• Represent Texas Capital at community meetings, nonprofit events and outreach activities, as requested.

The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.

Texas Capital is an Equal Opportunity Employer.

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big banks at a scale that makes sense for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow. While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long lasting relationships. Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named the #1 most trusted bank in the country on Newsweek’s inaugural list of America’s Most Trusted Companies.