Community Programs Coordinator: Client Services

Jobtailor; Greenville (SC); On-site; USD 42,000 - 56,000; Full time

Job summary

World Relief seeks a dedicated Client Services Coordinator to support Upstate SC programs. You will coordinate logistics for clients, partners and staff, ensure timely and compliant service delivery, and assist with intakes, housing moves, and referrals.

The role involves on-call rotations and occasional evenings/weekends, with remote work flexibility. Responsibilities include maintaining case files, coordinating with healthcare providers and schools, and supporting office activities and

Qualifications

• Mature and personal Christian faith.
• Committed to World Relief's mission, vision and values.
• Able to affirm World Relief's Core Beliefs and faith statements.
• Valid driver's license and reliable vehicle.

Responsibilities

• Coordinate logistics between clients, community partners and staff.
• Ensure services are provided within compliant timeframes for assigned cases.
• Support client intakes and assessments for each client.
• Provide transportation including airport pickups and housing move support.
• Mediation and coordination with healthcare providers, housing, schools and service partners.
• Assist walk-in clients through internal referral processes.
• Provide on-call support on a rotating schedule.
• Maintain case files and client database to ensure compliance.
• Participate in meetings, trainings, and organizational events.
• Support other program staff with direct client services as needed.

Skills

Client Service Coordination

Problem-Solving Skills

Mediation and Communication

Case File Management

Valid Driver's License

Job description

World Relief seeks a dedicated Client Services Coordinator to support Upstate SC programs. You will coordinate logistics for clients, partners and staff, ensure timely and compliant service delivery, and assist with intakes, housing moves, and referrals.

The role involves on-call rotations and occasional evenings/weekends, with remote work flexibility. Responsibilities include maintaining case files, coordinating with healthcare providers and schools, and supporting office activities and