Community Program Supervisor II (FACT)

Cascadia Health; United States; On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

PTO

Medical coverage

Dental coverage

Vision discount

403(b) plan

FSA

Disability & Life Insurance

Bereavement/Jury Leave

Wellness program

Bike to work

Salary range in USD

Job summary

Cascadia Health is seeking a Program Supervisor II for its FACT Team in the Portland area. The role leads the interdisciplinary team, coordinates community-based services, and ensures trauma‑informed, client‑centered care while delivering direct clinical services as needed.

The position requires a Master’s in a behavioral health field, QMHP eligibility, and at least three years of clinical experience with supervision preferred; a driving license and Portland area mobility are expected.

Qualifications

• Master’s Degree in a behavioral science field; must qualify as a QMHP per Oregon regulations. CADC credential preferred.
• Minimum three years of clinical experience; experience with supervision is a plus.
• Strong clinical judgment, leadership, and decision‑making skills. Familiarity with evidence‑based practices, motivational interviewing, and strength‑based case management.

Responsibilities

• Develop annual program goals aligned with Cascadia's objectives and contracts.
• Collaborate with community partners to support FACT clients and access housing, benefits, and employment.
• Provide direct clinical services, including mental health assessments, service planning, and evidence-based interventions to reduce criminal behavior.
• Oversee the clinical operations of the FACT Team and supervise staff, including performance reviews.
• Document and maintain compliance with EHR standards and program requirements.
• Assist in crisis situations and participate in after-hours on-call rotation.
• Serve on-call duties one week per month and respond to crises after-hours as needed.

Skills

Clinical leadership

Decision-making

Motivational interviewing

Evidence-based practices

Strength-based case management

Clinical judgment

Education

Master’s Degree in Behavioral Science

QMHP eligibility

Job description

Community Program Supervisor II (FACT) Job Overview

Location/Schedule: This position is based at the Kerns building located in NE Portland, OR, but some work responsibilities are conducted in the community. The schedule for this position is Monday through Friday, 8:30 a.m. to 5:00 p.m. with some weekend and holiday availability required as necessary. Position: Program Supervisor II Program: FACT Team Mission:Cascadia Health delivers whole health care – integrated mental health and addiction services, primary care, and housing – to promote hope and support the well-being of the communities we serve. Vision: We envision a community where everyone benefits from whole health care, experiences well-being, and has a self-directed, connected life. About the FACT Program: The Forensic Assertive Community Treatment (FACT) program is a specialized mental health service designed for individuals with Serious and Persistent Mental Illness (SPMI) who have current or historical involvement with the justice system. FACT employs a multidisciplinary, community-based approach to deliver intensive, client-centered, and time-unlimited services aimed at improving mental health outcomes and daily functioning. The program addresses criminogenic risks to reduce recidivism through comprehensive services, including individual therapy, case management, crisis support, substance use disorder counseling, supported employment, medication management, peer services, housing support, and medical coordination. This role includes participation in an after-hours, on-call rotation to support clients in crisis.

Description

The Program Supervisor II works within an interdisciplinary team to coordinate community-based services for individuals assigned to the FACT Team. This role is crucial in supporting clients through a strengths-based, client-centered, trauma-informed approach to reduce recidivism and achieve personal goals. The Program Supervisor II manages the daily operations of the program, provides clinical oversight, and ensures quality service delivery. This position requires direct clinical service provision to clients at least 50% of the time and works closely with community partners, including the Multnomah Department of Community Justice and Portland Police Bureau.

Responsibilities

• Contribute to the development of annual program goals aligned with Cascadia's strategic objectives and community contracts.
• Collaborate with community partners to support FACT clients and advocate for access to resources such as housing, benefits, and employment.
• Provide direct clinical services, including mental health assessments, service planning, and implementation of evidence-based interventions to support clients in reducing criminal behavior.
• Oversee the clinical operations of the FACT Team, guiding staff in daily responsibilities, conducting performance reviews, and providing supervision.
• Document and maintain compliance with electronic health records (EHR) standards and program requirements.
• Assist in crisis situations, following established emergency protocols.
• Serve on-call duties one week per month and may respond to crisis situations after-hours.

Qualifications

• Education: Master’s Degree in a behavioral science field; must qualify as a Qualified Mental Health Professional (QMHP) per Oregon regulations. CADC credential preferred.
• Experience: Minimum three years of clinical experience; experience with supervision is a plus.
• Skills: Strong clinical judgment, leadership, and decision‑making skills. Familiarity with evidence‑based practices, motivational interviewing, and strength‑based case management.
• Driving: Requires valid driving license, ability to pass DMV check. Requires access to reliable transportation and ability to commute throughout Portland Metro area.

Working Conditions

Environmental: This role is community‑focused, with primary operations based at the Kerns Building and involving frequent travel to various locations for meetings and service provision; it is designed for in‑person work and does not include hybrid or remote work options. The environment may be dynamic and occasionally requires the Supervisor to perform tasks of other team members to maintain program stability. Work is performed in one or more of the following: clinical office, acute care settings and community setting including client residences, correctional facilities, shelters, hospitals, public places and other social service sites. Meal periods and breaks are subject to interruption. Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise, and contaminants. Must possess the ability to work some weekends, evenings, and provide on call support to assigned team as required. This role would be required to be on an after‑hours on‑call rotation.

Mental Demands

The work assigned is diverse and involves addressing new and unusual circumstances. The work regularly involves a degree of unpredictability and disruption of planned tasks requiring a flexible time management approach. In addition, this position requires exercising sound judgment.

Cascadia is an Equal Opportunity Employer. If you need assistance or accommodation due to a disability, contact us at 503-963-7654.

Employees are responsible for obtaining and maintaining all licenses, certifications, registrations, and other credentials required for their position. Required credentials must remain active and in good standing as a condition of employment. Candidates are encouraged to familiarize themselves with any applicable credentialing requirements, including associated fees and renewal or maintenance obligations, prior to applying.

Benefits

• Generous Paid Time Off Package - Full‑time employees earn 6 weeks of PTO in their first year!
• Medical and Dental Coverage (begins 1st of the month following hire date)
• VSP Vision Discount Plan
• 403(b) Retirement Plan - Eligible after 60 days with immediate 100% vesting and a 1-to‑1 company match up to 3% per pay period, plus the opportunity for an additional discretionary contribution (up to 5%) at the end of the fiscal year.
• Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
• Short‑Term Disability, Long‑Term Disability, and Life Insurance
• Paid Bereavement and Jury Duty Leave
• Length of Service Award
• Voluntary Life Insurance
• Supplemental Insurance
• Student loan forgiveness options
• Wellness Benefits: Employee Assistance Program (EAP)
• Bike to Work Reimbursement
• Starting Rate Range in USD ($) $70,331.30 - $75,355.73

Cascadia Health is Oregon’s largest community‑based behavioral health and substance use treatment services organization. As both a Certified Community Behavioral Health Center (CCBHC) and Federally Qualified Health Center (FQHC), Cascadia provides integrated mental health, substance use treatment, primary care, housing support, crisis intervention, peers wellness, skills training, and more to individuals and families. Our clients can find the care they need through one team and often in one location, regardless of their ability to pay.