Community Program Senior Analyst

salesforce.com, inc.; Chicago (IL); Hybrid; USD 94,000 - 142,000; Full time

Job summary

Salesforce, Inc. is seeking a Community Program Senior Analyst within the Tableau team. The role blends marketing, community engagement, and live/virtual event activation with three days in the office weekly, supporting flagship programs like Iron Viz and other global community initiatives.

You will partner with Legal, Events, Marketing, and Product teams to run events, set rules, manage content and budgets, and translate engagement data into actionable insights for leadership.

Qualifications

• 3–5+ years of experience in marketing, community engagement, or managing live/virtual events, activations, and programs from start to finish.
• Experience using Tableau, Excel, or similar analytics tools to track and interpret program performance data.
• Strong detail orientation to manage timelines, multi-step projects, event logistics, and budgets.

Responsibilities

• Supports execution for global contests and product showcases – such as our flagship competition, Iron Viz – managing launch timelines, website updates, promotional campaigns, prize budgets, and program guidelines.
• Plan and execute ongoing engagement programs, virtual events, and community moments that keep our global data community active, connected, and learning.
• Partner closely with Legal to set official rules and eligibility for programs, and coordinate guest speakers, judges, contestants, and event logistics from start to finish.
• Partner with Events, Marketing, and Product teams on rehearsals, main-stage sessions, and live broadcasts that highlight community talent and product innovation.
• Find and celebrate user-generated content from our community, integrating real-world projects into marketing channels to drive product adoption.
• Monitor participation metrics and engagement data across programs to deliver insights, guide decision-making, and showcase program value.

Skills

Tableau

Excel

Event management

Marketing

Analytics

Tools

Tableau

Excel

Job description

Job Category: Marketing & Communications

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

The Community & Customer Advocacy team is the heart and soul of Tableau - bringing together a global family of data enthusiasts to connect, learn, and grow, while sharing real customer success stories that show how Tableau transforms businesses. As a Community Program Senior Analyst, you'll lead engaging community programs, coordinate live and virtual event activations, run exciting contests, and help people around the world share how they use Tableau. This is a hybrid role with three days in office each week.

What You'll Actually Be Doing

• Supports execution for global contests and product showcases - such as our flagship competition, Iron Viz - managing launch timelines, website updates, promotional campaigns, prize budgets, and program guidelines.
• Plan and execute ongoing engagement programs, virtual events, and community moments that keep our global data community active, connected, and learning.
• Partner closely with Legal to set official rules and eligibility for programs, and coordinate guest speakers, judges, contestants, and event logistics from start to finish.
• Partner with Events, Marketing, and Product teams on rehearsals, main-stage sessions, and live broadcasts that highlight community talent and product innovation.
• Find and celebrate user-generated content from our community, integrating real-world projects into marketing channels to drive product adoption.
• Monitor participation metrics and engagement data across programs to deliver insights, guide decision-making, and showcase program value.

You're Our Person If...

• You have 3-5+ years of experience in marketing, community engagement, or managing live/virtual events, activations, and programs from start to finish.
• You have at least 1 year of experience using Tableau, Excel, or similar analytics tools to track and interpret program performance data.
• You have strong detail orientation to manage timelines, multi-step projects, event logistics, and budgets without missing a beat.
• You have excellent written and verbal communication skills to collaborate smoothly with internal teams, legal partners, speakers, and community members.

Even Better If...

• You have prior experience with live event production, virtual broadcast tools, social media, or online community spaces (like Slack or forums).
• You have a creative, entrepreneurial mindset - you love trying new ideas and enjoy taking full ownership of projects.
• You know how to translate program engagement numbers into clear ROI stories for leadership.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Know your rights: workplace discrimination is illegal.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.The typical base salary range for this position is $94,000 - $142,300 annually.The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.