Product Manager, Community and Growth (AI-Driven)

Crunchbase; Boston (MA); On-site; USD 125,000 - 147,000; Full time

Benefits offered by this job

Competitive compensation

Remote-first flexibility

Comprehensive health benefits

401(k) plans

Wellness resources

Professional development reimbursement

Job summary

A leading data intelligence company in Boston is seeking a Community Product Manager to build and manage a high-impact community of users. This role will involve designing a structured community program, driving product feedback, and engaging with customers via live demos and educational sessions. Candidates should have 3+ years in product management and experience in community building within tech environments. The position offers competitive compensation and a remote-first culture, fostering an inclusive and diverse work environment.

Qualifications

• 3+ years of experience in product management or similar experience.
• Proven experience managing online communities in tech startups.
• Able to translate feedback into actionable product insights.

Responsibilities

• Build and launch a structured community program aligned to product goals.
• Drive product feedback and communicate updates to the community.
• Host live demos and onboarding sessions to educate users.

Skills

Product management experience

Community building

AI tool proficiency

Strong communication skills

Ability to operate in ambiguity

Education

Bachelor’s degree in Business, Computer Science, Engineering, or a related field

Tools

Community platforms

Job description

Crunchbase is a predictive solution that provides intelligence on private companies, powered by the unique combination of live private company data, AI, and market activity from over 80 million users. We predict private market movements that matter to help investors, dealmakers, and analysts make the right decisions.

We are committed to fostering a positive, diverse, and inclusive culture by hiring for potential and embracing individuals with diverse perspectives, backgrounds, experiences, and skill sets. We value transparency and openness, believing that an inclusive environment strengthens our teams and enhances our products. Crunchbase has a remote‑first approach, and is open to hiring residents of these states: California, Colorado, Illinois, Florida, Georgia, Massachusetts, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Texas, Virginia, Washington, and Maine. Our inclusive remote‑first culture, competitive pay, and employee wellness benefits set us apart!

About The Role

As a Community Product Manager at Crunchbase, you will build and lead a high‑impact community of customers, founders, investors, and ecosystem leaders. This role sits within the Product organization and is distinct from traditional marketing‑led community roles. The Community Product Manager will design and scale a structured community program that directly influences roadmap decisions, accelerates onboarding and feature adoption, and strengthens customer retention. This is both a strategic and hands‑on role. You will build systems that generate actionable product insight while also engaging directly with users. You should be comfortable prototyping ideas in real time, leveraging AI tools to mock up workflows, demos, and experiments during live user conversations. This role is about building community and building signal.

What You’ll Do

• Build and Scale a Product-Centered Community:
  • Design and launch a structured community program aligned to product and business goals
  • Evaluate, select, and implement the appropriate community platform
  • Establish advisory councils, product councils, beta groups, and early access cohorts
  • Develop and nurture engagement across Slack, Discord, LinkedIn, Discourse, Circle, and emerging platforms
  • Foster high‑quality discussions that generate meaningful product insights
• Drive Product Feedback and Insight:
  • Act as the voice of the community within the Product organization
  • Translate qualitative feedback into structured, actionable insights
  • Partner closely with Product, Design, and Engineering to influence prioritization
  • Run tight feedback loops on new features and iterations
  • Communicate roadmap updates and product decisions clearly back to the community
• Educate, Activate, and Evangelize:
  • Serve as a product evangelist within the community
  • Host live demos, roadmap previews, AMAs, office hours, and onboarding sessions
  • Create excitement around product evolution grounded in real progress
  • Increase user activation, feature adoption, and retention
  • Support expansion through product fluency and education
• Build, Prototype, and Experiment:
  • Spin up scrappy prototypes, AI‑powered workflows, and lightweight experiments to test ideas live
  • Use AI tools to rapidly mock up features, flows, and product concepts
  • Build alongside users during live conversations to validate hypotheses
  • Ensure community insights translate into measurable product and revenue impact

What We’re Looking For

• 3+ years of experience in product management or similar experience, preferably in a SaaS or tech environment.
• Bachelor’s degree in Business, Computer Science, Engineering, or a related field.
• Proven experience building and managing online communities, preferably within startups, SaaS, or the venture ecosystem.
• Experience sourcing and implementing community platforms.
• Experience running webinars, AMAs, office hours, and user meetups.
• AI fluent and AI curious; comfortable using AI tools to build demos, mockups, and experiments quickly.
• Comfortable demoing software live.
• Able to translate ambiguous or messy feedback into structured product insights.
• Thinks in systems and outcomes, not just engagement metrics.
• Comfortable operating in ambiguity and building from zero.
• Scrappy, hands‑on, and execution‑oriented.
• Naturally connects community efforts to business impact.
• Strong communicator who can engage technical and non‑technical audiences alike.

Compensation Package

The salary range is $125,000 - $147,000. We also offer equity in the form of stock options on top of that as the total compensation package.

What Crunchbase Offers

At Crunchbase, we’re building a culture where talented people can grow, innovate, and make an impact. We invest in our team so everyone has the support, tools, and trust to do meaningful work and thrive — personally and professionally.

Here’s What You Can Expect

• Competitive compensation and equity — rewarding you for your contributions and ownership mindset.
• Remote‑first flexibility — work primarily from home within our list of approved states, with opportunities for in‑person collaboration.
• Comprehensive health benefits for you and your family, including medical, dental, and vision coverage (PPO, HDHP, and HMO options).
• Continuous learning support through generous reimbursement for professional development and skills growth.
• 401(k) and Roth plans with an annual financial adviser check‑in to help you plan your future.
• Wellness resources — including a monthly stipend to support physical and mental health.
• Work‑from‑home enablement — internet stipend and home office setup allowance.
• Charitable giving match through our Town Hall awards and community impact initiatives.
• A mission‑driven, transparent team of creative thinkers and builders passionate about helping companies connect and grow.

Crunchbase does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, veteran status, military obligations, or marital status. We will consider for employment qualified applicants with arrest and conviction records. Every day our team is honored to work with entrepreneurs and innovators from every corner of the globe, and we aim to build a team that reflects the diversity of our customers. Each individual at Crunchbase brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides a better service to its customers, and helps us all grow and learn as individuals.