Community President (Branch Manager)

WaterStone Bank; Greenfield (WI); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Excellent health insurance

401(k) matching

Employee Stock Ownership Plan

Paid Time off

Paid Holidays

Flexible Spending Account

Pet Insurance

Job summary

WaterStone Bank in Wisconsin seeks a Community President to lead branch sales results and supervise retail staff, ensuring operational excellence and regulatory compliance.

You will partner with Regional Manager to plan goals, travel between locations as needed, engage with local businesses, and drive referrals across lending and merchant services.

Qualifications

• Requires 3–5 years of sales and supervisory experience.
• Requires 3–5 years of business development experience.
• Preferred: 5 years sales and supervisory or business development experience.
• Education: High School Diploma or GED; preferred degree in business.

Responsibilities

• Collaborate with Regional Manager to create and monitor action plans to achieve branch goals.
• Maintain a strong community presence through events and small business activities.
• Hire, supervise, and coach staff; manage performance and promotions.
• Submit referrals to other lines of business including Residential lending, Business Banking, Commercial Real Estate, WIS, and Merchant Services.
• Ensure branch operations align with policies, procedures, and regulatory requirements.
• Identify and recommend changes to policies, procedures, or products.

Job description

Description

Community President's job purpose:

The Community President is responsible for branch sales activities and results. The Community President coordinates and manages retail employees, branch operations and activities. In addition, they maintain a leadership role within the bank, branch, and community.

What you will be doing in the Community President position:

• Works with Regional Manager to create, monitor and maintain action plans to achieve branch goals which support WaterStone Bank’s strategic objectives, budgetary controls, and profitability.
• Maintain a strong, visible, and positive presence in the community through involvement in community events/organizations and engaging in small business activities to promote to bank’s products and services to prospective business customers.
• Works with Regional Manager to maintain adequate staff, ensure proper handling of employee situations. Conducts interviews, hires, monitors employee progression, disciplines, or terminates employees when necessary. Recommends promotions, salary adjustments and rewards.
• Motivates, coaches, and develops retail staff through education, technical and sales training, constructive feedback, and performance management ensuring staff provides prompt, efficient, and accurate service according to WSB’s service expectations.
• Submits referrals to other appropriate lines of business including, Residential lending, Business Banking, Commercial Real Estate, WIS, and Merchant Services.
• Maintains knowledge of WSB’s core processing system, WSB products and services, WSB policies and procedures, and regulatory requirements governing retail accounts. Plans, coordinates, and manages branch’s administrative and operational processes and workflow procedures.
• Identifies and recommends reasonable changes to policies, procedures, and products.
• Other duties as assigned.

What you bring to the position...

Experience

• Required
  • 3 – 5 years sales and supervisory experience
  • 3 – 5 years business development experience
• Preferred
  • 5 years sales and supervisory experience and/or business development experience

Education

• Required – High School Diploma or general education degree (GED)
• Preferred – Associate’s or Bachelor’s Degree in business or equivalent combination of education and experience or related field

Working conditions

Additionally, an individual must be flexible in work schedule and have the ability to travel between office locations if warranted and provide proof of insurance. A valid driver’s license is required. Driving record must be in accordance with WaterStone Bank’s Vehicle Safety Policy.

Certifications, Licenses, Registration

Required: Banker Certification completion upon promotion or within 18 months of hire or promotion date

Direct reports

Direct Reports – 3 – 7

Indirect Reports – <5

Benefits and Perks of working at WaterStone Bank:

• Outstanding Medical, Dental, and Vision Insurance
• 401(k) matching
• Employee Stock Ownership Plan
• Paid Time off
• Paid Holidays
• Flexible Spending Account
• Pet Insurance
• And so much more!

Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.