Community Partnerships and Membership Coordinator

WICHITA COMPANY LIMITED; Wichita (KS); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Vacation days and holidays

Sick leave and personal days

Health insurance

Dental insurance

Retirement plan

Flexible spending accounts

Employee discounts

Job summary

City of Wichita is seeking a full-time Community Engagement professional to develop, deliver, and coordinate educational programs through the Mid-American All-Indian Museum (MAAIM). The role emphasizes community engagement, guest experience, and membership support in line with the museum's mission.

The position requires recruiting and managing volunteers, partners, and members; creating newsletters and invitations; and assisting with events and exhibits.

Qualifications

• Bachelor's degree from an accredited four-year college or university.
• Two years of customer service experience.
• Two years’ experience managing and creating social media content.
• Two years’ experience creating flyers, promotional materials, and other visual content using Canva or similar graphic design software.
• Two years of professional experience in membership management, event coordination, or non-profit/community relations.
• Must be legally authorized to work in the United States without sponsorship.

Responsibilities

• Recruit, onboard, and manage volunteers, student interns, docents, and service groups.
• Recruit and manage partnerships with educational and cultural organizations, non-profit groups, and local businesses.
• Manage the member database and member communications.
• Create routine digital newsletters, promotional updates, and event invitations.
• Assist with guest relations, greeting visitors, and handling transactions.
• Assist with exhibits, programs, and special events.
• Assist in training, supervising and evaluating volunteers and/or students.
• May serve as liaison among other agencies involved in related types of work to coordinate efforts.
• Maintains records, equipment and supplies as needed.
• Maintains membership records and renewals.
• Completion of work assignments may require the operation of a vehicle.
• Other duties may be assigned as needed.

Skills

Volunteer recruitment

Social media content

Canva design

Membership management

Event coordination

Customer service

Public speaking

Education

Bachelor's degree

Tools

Canva

Job description

Distinguishing Features of Work

This is professional public contact work developing, delivering and coordinating educational programs through the Mid-American All-Indian Museum (MAAIM). The employee will focus on community engagement and guest experience related to the mission of the Museum, its membership and interested members of public. Work is evaluated through the establishment of goals and subsequent review of goal attainment.

Days and hours for this position

Tuesday - Saturday 8:00am - 4:00pm

This position requires scheduling flexibility to ensure adequate staffing and support for all museum events, receptions, and community programs.

Bargaining Unit: Employees Council

Examples of Work Performed

• Recruit, onboard, and manage volunteers, student interns, docents, and service groups.
• Recruit and manage partnerships with educational and cultural organizations, non-profit groups, and local businesses
• Manage the member database and member communications
• Create routine digital newsletters, promotional updates, and event invitations.
• Assists with guest relations, greeting visitors, and handling transactions.
• Assists with exhibits, programs, and special events
• Assists in training, supervising and evaluating volunteers and/or students.
• May serve as liaison among other agencies involved in related types of work to coordinate efforts.
• Maintains records, equipment and supplies as needed.
• Maintains membership records and renewals.
• Completion of work assignments may require the operation of a vehicle.
• These examples are not intended to be all-inclusive.
• Other duties may be assigned as needed.

Requirements of Work

• Knowledge of the use of professional agencies, associations and publications in maintaining current information on area of expertise.
• Considerable knowledge of education delivery methods and techniques.
• Ability to speak effectively before groups.
• Ability to use a computer to access, interpret and record information.
• Ability to disassemble, transport and reassemble portable displays and educational equipment and materials.
• Ability to develop and maintain effective working relationships with associates, representatives of other organizations and the public.
• Ability to communicate clearly and effectively, both orally and in writing.
• Ability to acquire and maintain a valid Kansas driver's license.
• Ability to work outdoors in inclement weather
• Ability to tolerate airborne nuisances associated with open grounds and windy conditions
• Ability to safely cover uneven terrain and go up and down stairs
• Ability to lift equipment, materials and/or furniture weighing up to 50 lbs., and carry it up to 75 feet, daily.
• An employee shall not pose a direct threat to the health or safety of other individuals in the workplace.

Experience and Training

Required

• Bachelor's degree from an accredited four-year college or university.
• Two (2) years of customer service experience
• Two (2) years’ experience managing and creating social media content
• Two (2) years’ experience creating flyers, promotional materials, and other visual content using Canva or similar graphic design software.
• Two (2) years of professional experience in membership management, event coordination, or non-profit/community relations.
• Must be legally authorized to work in the United States without the need of a sponsorship.

Preferred

• Bachelor’s degree or higher in museum studies, public history, native American studies, communications, public relations, business administration, marketing, or public administration.

Offers of employment are contingent upon passing a pre-employment physical, which includes drug screening, and upon satisfactory evaluation of the results of a criminal record check

Applicants have rights under Federal Employment Laws. Please find more information under the following links:

https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlan.pdf

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf

CITY OF WICHITA

Full-time Employee Benefits

• VACATION - Most employees with less than five years employment earn 10 days of vacation per year. After five years, accrual rates increase at varying rates to varying maximums, depending on work schedule and/or union representation. Employees can accumulate and carry forward up to 240 hours each year.
• HOLIDAYS - There are eleven paid holidays. Employees also receive one Personal Holiday that is granted after the first six months of employment.
• SICK LEAVE - Sick leave accrual begins at one-half day per month. After five years, sick leave accruals are one work day per month. Employees can accumulate and carry forward all unused sick leave each year. Employees who use 24 hours (3 days) or less of sick leave in a calendar year earn a "Well Day." An additional "Well Day" can be earned following a year of perfect attendance.
• HEALTH INSURANCE – UMR / United Healthcare provides two levels of medical and prescription drug plans. Both medical plan are PPOs and do not require selecting a physician or referrals for specialty care. Both medical plans include Teladoc virtual care (primary care/mental health benefits at no charge), Dario healthy living programs, and VSP Vision benefits. Pre-tax premium deductions are offered. The City contributes 80% of the premium cost towards medical, prescription drug and vision insurance.
• DENTAL INSURANCE - Two Delta Dental plans are offered – Preferred and Traditional. The Delta Preferred plan requires using a dentist from a smaller network for a lower premium. The Delta Traditional plan allows use of any dentist, although benefits are higher using a dentist from the large Delta network. Benefits under both plans are the same (with the exception of some Orthodontic benefits) Pre-tax premium deductions are offered.
• LIFE INSURANCE – Low-cost voluntary term life insurance is available. Employees pay one-third of the cost. The amount of Basic Life coverage is two times annual pay up to a determined maximum amount. Dependent coverage is available at $20,000 spouse / $10,000 child(ren) for an additional $0.14 per pay period. Accidental death and dismemberment coverage is included. The plan is through MetLife.
• SUPPLEMENTAL LIFE – Additional voluntary employee-paid term life insurance is available from MetLife at low group rates. Participation in Basic Life is required. The Life Insurance plans are portable.
• LONG-TERM DISABILITY INSURANCE– The voluntary employee-paid group disability plan from MetLife provides 60% of pre-disability income for injury or health related disabilities. Premiums are determined by income and age.
• VOLUNTARY ACCIDENTAL DEATH & DISMEMBERMENT – Voluntary employee-paid AD&D from MetLife offers coverage for accidental death and dismemberment.
• RETIREMENT - The City offers two retirement plans - Wichita Employees (WER) Plan 3, and Commissioned Police & Fire Plan C-79. The WER plan is a defined contribution plan; Police & Fire is a defined benefit plan. Both are contributory - employees and the City share the cost.
• FLEXIBLE SPENDING ACCOUNTS – Employees may elect to make FSA pre-tax deductions for dependent care and/or unreimbursed medical expenses, reducing the cost of these expenses by eliminating taxes on the amount deducted.
• LONG-TERM CARE INSURANCE – This plan from UNUM offers facility and home care benefits for employees, spouses, and some other family members. Several options for benefit amount and duration, and specific plan features, are available.
• MORE BENEFITS & SERVICES

Deferred Compensation Investment Program

Employee Discounts and Wichita Employee Association (WEA)

Bereavement Pay

Employee Emergency Assistance Fund

Voluntary Shared Leave Program

Training Programs

Longevity Pay

Credit Union

Employee Assistance Program (EAP)

Injury Leave (on-job injury)

Community Volunteer Events