Community Partnership Coordinator

NADAP Inc.; New York (NY); On-site; USD 58,000 - 67,000; Full time

Job summary

NADAP, Inc. seeks a Community Partner Liaison for Internship & Community Services to build partnerships with local businesses and community organizations, drive referrals, and support clients through placement and follow-up. The role involves outreach, fieldwork, and collaboration with program teams to achieve monthly goals.

Responsibilities include MOUs, data tracking, client screenings, and coordinating with HRA programs and internship sites to ensure smooth enrollment and effective referrals.

Qualifications

• Bachelor's degree preferred with three years related experience; in lieu, an Associate's degree with five years or a high school diploma with seven years related experience.
• Three years related experience with public assistance population or employment services or social services.
• Client/service and relationship management experience.
• Good verbal and written communication skills.
• Excellent organizational skills.
• Basic computer software literacy and computer usage experience.
• Effective problem solving and interpersonal skills.
• Ability to work a flexible weekday schedule and travel to various locations.
• Bilingual in English and Spanish or another common language is a plus.

Responsibilities

• Establish partnerships with local and community businesses to create opportunities for client internships, community service and alternative engagement; this includes cold calls, field work and attending partnership events.
• Achieve and maintain monthly goals which include referring a specific number of clients to internship, community service and alternative engagement and creating a specific number of partnerships each month.
• Formalize all partnerships by executing MOUs and submitting required documentation for internal and funder approval.
• Collaborate with community-based organizations and HRA programs to track partnership data and maintain a partnerships tracker.
• Act as the primary point of contact for HRA programs, community partners and internship sites by responding to inquiries and providing ongoing support.
• Maintain up to date information regarding enrollment requirements, slot availability and partner liaison for each internship and community service provider.
• Promote internship, community service, alternative engagement and other opportunities to clients during group workshop sessions and one-on-one screening meetings; collaborate with PACE staff to formalize referrals.
• Meet with clients to discuss training and education opportunities, including internship and job opportunities and assist with enrollment processes.
• Prepare and finalize internship/community service candidates for enrollment and acceptance into appropriate assignments; ensure all documents and referrals are complete.
• Update the client resource guide at least once a month with resources for clothing, food pantry, training, housing and other needs.
• Update bulletin boards to reflect updated client resources, at least once a month; include flyers for training, job fairs, hiring events and resources.
• Maintain and execute documentation and workflow through computer-based programs and technology.
• May be assigned other tasks and duties reasonably related to their job responsibilities.

Skills

Client service

Relationship management

Verbal communication

Written communication

Organizational skills

Problem solving

Interpersonal skills

Computer literacy

Travel readiness

Bilingual (English/Spanish)

Education

Bachelor's degree

Associate's degree

High school diploma or equivalent

Tools

Microsoft Office

Job description

Description

Position Summary: The Community Partner Liaison for Internship & Community Services is responsible for creating and maintaining strategic partnerships with local businesses and community organizations to generate internship, community service, and opportunities for clients. This role requires proactive outreach, fieldwork, and collaboration with internal staff to promote opportunities and facilitate client referrals. The Liaison works closely with the Supervisor of Post Assessment and program teams to ensure successful placement and follow-up for clients.

Responsibilities:

• Establish partnerships with local and community businesses to create opportunities for client internships, community service and alternative engagement; this includes colds call, field work and attending partnership events.
• Achieve and maintain monthly goals which include referring a specific number of clients to internship, community service and alternative engagement and creating a specific number of partnerships each month.
• Formalize all partnerships by executing Memoranda of Understanding (MOUs) and submitting required documentation for internal and funder approval.
• Collaborate with community-based organizations and HRA programs to accurately track partnership data, maintain a tracker of all partnerships.
• Act as the primary point of contact for HRA programs, community partners and internship sites by responding to inquiries and providing ongoing support.
• Maintain up to date information regarding enrollment requirements, slot availability and partner liaison for each internship and community service provider.
• Promote internship, community service, alternative engagement and other opportunities to clients during group workshop sessions and one-on-one screening meetings, collaborate with PACE staff to formalize referrals.
• Meet with clients to discuss training and education opportunities, including internship and job opportunities and assist with enrollment processes. Obtain post enrollment feedback and weekly attendance.
• Prepare and finalize internship/community service candidates for enrollment and acceptance into appropriate assignments; this includes ensuring they have all required documents, have completed all applications (online and written) and have a formal referral.
• Update the client resource guide at least once a month. This guide includes resources for clothing, food pantry, training, housing and other resources applicable to client’s needs.
• Update bulletin boards to reflect updated client resources, at least once a month; this includes flyers for training, job fairs, hiring events, community events and resources.
• Maintain and execute documentation and workflow through computer-based programs and technology that draws on basic software/computer skill set.
• May be assigned other tasks and duties reasonably related to their job responsibilities.

Salary: $58,000

Program Overview:NADAP’s Pathways for Access to Careers and Employment (PACE) program is a new career services initiative funded by NYC's Human Resources Administration working with adults and youth, ages 18+, receiving cash assistance. PACE is designed to improve employment and training outcomes and provides individualized career planning, skills development, credential attainment, employment preparation, job placement and retention services.

Company Overview: NADAP, Inc.is a multiservice non-profit agency dedicated to helping people with medical, behavioral health and social service needs to become sufficient. NADAP programs assist disadvantaged populations in New York City and Nassau County. NADAP's services include health insurance enrollment, assessment, care coordination, case management, professional training, job preparation and placement services. At NADAP, we believe in creating an environment where every individual is treated with dignity and respect. We are committed to ensuring that all employees and applicants have an equal opportunity to succeed, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by law. Visit us at www.nadap.org.

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Requirements

• Bachelor's degree preferred with three (3) years related experience. In lieu of a Bachelor's degree, must have an Associate's Degree with a minimum of five (5) year of work related experience or must have a high school diploma or equivalent with a minimum of seven (7) year of work related experience.
• 3 years related experience working with public assistance population and/or working in employment services or in social service related field.
• Client / customer service and relationship management experience.
• Good verbal and written communication skills.
• Excellent organizational skills.
• Basic computer software literacy and computer usage experience.
• Effective problem solving and interpersonal skills.
• Ability to work a flexible weekday schedule and to travel to various locations to carry out assigned duties.
• Bilingual in English and Spanish or another common language is a plus."