Community Pantry Operations & Volunteer Support

Harvest Hope Food Bank; Columbia (SC); On-site; USD 30,000 - 42,000; Full time

Job summary

Harvest Hope Food Bank in South Carolina is seeking an Emergency Food Pantry Associate to support daily pantry operations, maintain a clean, organized, and welcoming space for clients and volunteers. Under the supervision of the Emergency Food Pantry Supervisor, you will manage inventory, assist volunteers, prep food for distribution, and provide compassionate customer service.

This role offers meaningful community impact, opportunities for growth, and the chance to contribute to ending hunger

Qualifications

• High school diploma or equivalent required.
• 1+ years in customer service, warehouse, food service, retail, or volunteer engagement preferred.
• Nonprofit, food pantry, or warehouse experience preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Assist with the daily operation of the Emergency Food Pantry to ensure an efficient, organized, and welcoming environment for clients, volunteers, and staff.
• Stock pantry shelves, coolers, and freezers throughout the day.
• Monitor pantry inventory and communicate replenishment needs to the EFP Supervisor.
• Rotate inventory using FIFO practices and remove products that do not meet quality standards.
• Maintain cleanliness and organization throughout pantry and work areas.
• Assist with receiving, sorting, organizing, and preparing food products.
• Welcome, train, and provide guidance to volunteers on daily projects and safety.
• Work alongside volunteers to ensure projects are completed accurately and safely.
• Assist clients with selecting and loading food while providing compassionate customer service.
• Help maintain an orderly and safe client flow.
• Follow all Harvest Hope Food Bank policies related to food safety, employee safety, and client confidentiality.
• Operate pallet jacks and forklifts (upon certification).
• Assist with special distributions and other duties as assigned.
• Other duties as assigned.

Skills

Interpersonal skills

Communication skills

Task prioritization

Customer service

Basic computer skills

Teamwork

Education

High school diploma or equivalent

Tools

Pallet jack operation

Forklift operation

Job description

Harvest Hope Food Bank in South Carolina is seeking an Emergency Food Pantry Associate to support daily pantry operations, maintain a clean, organized, and welcoming space for clients and volunteers. Under the supervision of the Emergency Food Pantry Supervisor, you will manage inventory, assist volunteers, prep food for distribution, and provide compassionate customer service.

This role offers meaningful community impact, opportunities for growth, and the chance to contribute to ending hunger