Community Outreach Worker - Comprehensive Care Management

Hawaii Pacific Health; Lihue (HI); On-site; USD 28,000 - 34,000; Full time

Job summary

Hawai‘i Pacific Health in Kaua‘i Medical Clinic is seeking a Community Outreach Worker to engage, support, advocate and educate community members about health and wellness. You will serve as a liaison between health and social services, facilitating access and improving health outcomes through education and connection to resources.

This role operates in both clinical and community settings, including clients' homes.

Qualifications

• High school diploma or equivalent.
• Current American Heart Association Basic Life Support (BLS) CPR card.
• Current driver’s license and Hawai‘i auto insurance with short notice access to an automobile to conduct site visits.
• One year of experience in customer service or related field.
• Preferred experience in population health management, community outreach, advocacy.

Responsibilities

• Engage, support, advocate and educate community members in health and wellness.
• Serve as a liaison between health and social services to facilitate access and improve outcomes.
• Coordinate short-term care and connect clients to resources and programs.
• Work in both clinical and community-based settings, including clients' homes.
• Demonstrate attention to detail, with strong communications and patient care skills.

Skills

Customer service

Communication skills

Patient care

Education

High school diploma or equivalent

Job description

The Hawai‘i Pacific Health Medical Group is comprised of over 700 employed physicians and advanced practice providers. Together with our four medical centers (Kapi‘olani, Pali Momi, Straub, and Wilcox) and more than 50 convenient clinic locations statewide, our nonprofit health system is one of the state’s largest health care providers. Our network of physicians and specialists work together to provide a distinctive and effective model of coordinated care for maintaining the health and wellness of our patients.

Comprehensive Care Management’s team-based care features uniquely skilled individuals working together, in new ways, to meet the health care needs of patients in an efficient, comprehensive, and sustainable manner. These physician-led teams are aware of the patient’s medical and social history, and are equipped to attend to patient needs in a variety of ways. Team-based health care is one of the key ways to accomplish shared goals within and across our medical centers to achieve coordinated, high-quality care and reach our mission to create a healthier Hawai'i.

As the Community Outreach Worker, provides a wide variety of services to engage, support, advocate, and educate community members in overall health and wellness. You will serve as a liaison between health and social services in the community to facilitate access and improve health outcomes by increasing health knowledge and self-sufficiency through a range of activities such as agencies to provide short-term care coordination and connection to resources and support to programs for clients to improve their health and general well-being through educations and provision of coordination or care and services. This unique role works in both clinical and community-based settings, including clients' homes. We are looking for someone detail-oriented and attentive, with strong communications and patient care skills and a commitment to creating a healthier Hawai‘i.

Location: Kauai Medical Clinic

Work Schedule: Day - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: Non-Bargaining

Exempt: No

Pay Range: 20.18 - 25.23 USD per hour

Category: Administrative

Minimum Qualifications: High school or equivalent. Current American Heart Association Basic Life Support (BLS) CPR card. Current driver’s license and valid Hawai‘i auto insurance with short notice access to an automobile to conduct site visits, as required. One (1) year of experience in customer service or related field.

Preferred Qualifications: Experience in population health management, community outreach, community assessment or advocacy.

EOE/AA/Disabled/Vets

Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.