Community Outreach Specialist (Newcastle County, DE)

Marigold Health; Wilmington (DE); On-site; USD 45,000 - 55,000; Full time

Job summary

Marigold Health is seeking a Community Outreach Specialist to enhance community engagement and enroll new members in their peer services platform. The role involves outreach through visits, events, and communication to promote mental health recovery services. Ideal candidates are passionate about mental health and possess strong communication skills, with a willingness to travel frequently. This full-time position offers a competitive salary, bonuses, and comprehensive benefits.

Benefits

20 days PTO

9 days sick time

8 paid holidays

401k access

Company-paid health insurance premiums

Qualifications

• 2-3 years of experience in community outreach or healthcare sales.
• Ability to make people feel comfortable and communicate clearly.
• Willingness to travel about 75% of the time.

Responsibilities

• Schedule and attend visits at provider partner sites and community events.
• Share information about peer recovery services and help users download the app.
• Support relationships with provider partners and work towards targets.

Skills

Communication

Critical Thinking

Time Management

Self-Starter

Education

Peer or Recovery Coach Certification

Tools

Microsoft Office Suite

Google Calendar

Job description

Marigold Health is looking for a Community Outreach Specialist to join our Community Outreach and Enrollments team! The Outreach Specialist will work in the community to help enroll new members in the Marigold peer services platform and partner with local providers and community leaders. You will use a variety of ways to connect with potential members such as visits to local provider locations, attending community events, and phone call & text messaging (SMS) campaigns. You should apply if you consider yourself to be outgoing and are passionate about mental health and substance use recovery.

What You'll Do

• Schedule and attend visits at our provider partner sites, various community events and community locations such as inpatient treatment centers, methadone clinics, libraries, police stations, and health fairs
• Share information about Marigold Health’s peer recovery services and help people download our app and start receiving the services
• Reach out to potential members via text (SMS) message, cold calls, or mail
• Spread Marigold Health’s mission to put a Peer in the pocket of every person who needs it
• Support the relationship between Marigold and our provider partners
• Work towards targets and goals set by our contracts

What You Have

• 2-3 years of experience in a community outreach role or in healthcare sales
• Ability to get a read on a person and make them feel comfortable
• Self-starter: you can work independently to get things done, even when it gets busy
• You can speak and write confidently, making sure everyone understands what you’re saying
• Willingness and comfort travelling about 75% of the timeto various places
• You’re willing to adjust your schedule to meet people at times when our sites are busiest
• Comfort with Microsoft Office Suite and Google Calendar
• Excellent time management skills and ability to work with short timelines
• You can think critically and find solutions to challenges
• You thrive in a dynamic and exciting environment, working towards an important mission

...And it would be nice if you have:

• You’re working toward becoming a Peer or recovery coach certification in Delaware or already are one
• Experience working in healthcare
• Knowledge of peer services or recovery coaching
• Experience with using technology to improvehealthcare

Reporting, Compensation and Benefits

• You will report to the Outreach and Community Development Manager
• This is a full-time, exempt, salaried role
• The base salary for this role will be $45,000 - $55,000 with opportunity for monthly bonuses
• Equity
• Accrual of 20 days of PTO
• 9 days of sick time
• 8 paid company holidays and 2 floating holidays
• FSA and/or HSA
• Access to a 401k
• Company-paid health insurance premiums and 65% coverage of premiums for any dependents

$45,000 - $55,000 a year

More About Marigold Health

Marigold Health isan early-stage, rapidly growing startupproviding services fora range of community-based mental health and substance use treatment providers as well asformanaged care organizations.We collaboratewith eminent investigators at BrownUniversityand Johns Hopkins and have been publicly recognized by the National Institute on Drug Abuse(NIDA) and the American Psychiatric Association.

Our core values areauthenticity,candor, andambition.

Regular travel to partner clinics is a significant part of this role. Staff traveling to partner clinics will also need to abide by COVID-19 safety policies at these facilities.

Inclusionis at the core of what we do.We’reworking to bring care to the most underserved and stigmatized patients. We actively welcome applicants from a wealth of different backgrounds (including but not limited to race, gender, educational background, and sexual orientation).Wemust havediversity on our team and in our mindsets to be successful in moving the needle onthedeeply entrenchedandsystematic challenges we face.

Marigold Health is an equal opportunity employer.