Community Outreach Specialist - Medicaid & Health Programs

Blue Cross Blue Shield of Arizona; Phoenix (AZ); Hybrid; USD 45,000 - 70,000; Full time

Job summary

Blue Cross Blue Shield of Arizona is hiring Consumer Outreach Specialists to engage current and potential members, plan events, and build partnerships across Arizona. Roles include Level 1 and Level 2 responsibilities, with travel within the state required to support Medicaid and related programs.

The ideal candidate has at least 1 year in outreach or marketing and a High School Diploma, plus a valid AZ driver's license.

Qualifications

• 1 year of experience in outreach, marketing and/or community relations (Level 1)
• 5 years of experience in outreach, marketing and/or health plan (Level 2)
• High School Diploma or GED in general field of study
• Valid Arizona Driver License, with an acceptable driving record

Responsibilities

• Attend sponsored events
• Schedule meetings with and deliver presentations to community partners to share information and maintain a community presence for Medicaid Business Segment and BCBSAZ programs
• Build relationships with potential referral sources
• Directly engage the community on behalf of Medicaid Business Segment and BCBSAZ programs
• Assist in developing strategies and reports for member retention and new membership
• Inform management of appropriate strategies to maintain/increase membership
• Assist in coordinating sponsored events
• Consults with Medicaid Business Segment and BCBSAZ departments, community service organizations health care providers and other institutions for optimal utilization of health education services and community outreach event and program opportunities.
• Travel within the State of Arizona as requested to perform job responsibilites
• Identify potential outreach opportunities to inform potential members of Medicaid Business Segment and BCBSAZ benefits and covered services for Medicaid and Medicare
• Schedule and participate in community events to outreach targeted populations for recruitment and/or retention
• Submit weekly/monthly summary outreach reports
• Inform staff about corporate and community relations and marketing campaigns
• Coordinate specific promotional information related to events, meetings, special projects and activities
• Promote Medicaid Business Segment and BCBSAZ brands to targeted communities
• Coordinate material, staff coverage, and activities for all outreach functions
• Maintain professional relationships with community partners and internal business partners
• Build and foster community relationships with potential referral sources
• Each progressive level includes the ability to perform the essential functions of any lower levels.
• Perform all other duties as assigned
• The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements

Skills

Outreach

Marketing

Public speaking

Relationship building

Education

High School Diploma

GED

Job description

Blue Cross Blue Shield of Arizona is hiring Consumer Outreach Specialists to engage current and potential members, plan events, and build partnerships across Arizona. Roles include Level 1 and Level 2 responsibilities, with travel within the state required to support Medicaid and related programs.

The ideal candidate has at least 1 year in outreach or marketing and a High School Diploma, plus a valid AZ driver's license.