Community Outreach Specialist (I90 Corridor)

Hill Country; Texas; On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

Life insurance

401(a) employer match

PTO + holidays

Job summary

Hill Country MHDD Centers is seeking a Community Outreach Specialist to promote awareness of services and strengthen partnerships across Medina, Val Verde, and Uvalde counties. You will coordinate outreach efforts, educate the public on access to mental health, IDD, and substance use services, and build collaborations with local organizations.

The role focuses on rural/frontier areas along I-90 and may require some evenings and weekend events.

Qualifications

• Bachelor’s degree in communications, PR, social work, public health or a related field.
• Minimum 2 years of experience in community outreach or public relations.
• Bilingual in English and Spanish preferred.
• Familiarity with mental health, IDD, or substance use services is a plus.
• Valid Texas driver’s license and auto insurance.

Responsibilities

• Identify outreach needs and develop outreach plans with the Director of Community Development for rural/frontier counties along I-90.
• Represent Hill Country MHDD at community events, fairs, coalition meetings and other engagement opportunities.
• Provide accurate information about service access and referral processes for behavioral health and related services.
• Develop and maintain partnerships with community organizations, local governments, healthcare providers, schools and businesses.
• Assist with outreach data collection and reporting; travel across the service area, including some evenings and weekends.

Skills

Community outreach

Public relations

Partnership development

Bilingual (English/Spanish)

Education

Bachelor's degree in communications/PR/public health/related field

Job description

Community Outreach Specialist (I90 Corridor)

Help us help others:

The Community Outreach Specialist promotes awareness of Hill Country MHDD services and strengthens community partnerships across rural and frontier counties. Reporting to the Director of Community Development, this position serves as a liaison between Hill Country MHDD, community stakeholders, and the public by fostering relationships, coordinating outreach efforts, increasing access to services, and supporting community engagement initiatives. The role focuses primarily on Medina, Val Verde, and Uvalde counties, while extending outreach and partnership development opportunities throughout designated frontier service areas.

All MHDD employees commit to our mission TO EMPOWER PEOPLE-FOSTER HOPE-SUPPORT CHOICE-CELEBRATE SUCCESS.

You will get to:

• Identify outreach needs and develop and implement outreach plans in collaboration with the Director of Community Development, prioritizing rural and frontier counties along I-90.
• Represent Hill Country MHDD at community events, resource fairs, coalition meetings, civic gatherings, and other engagement opportunities.
• Provide accurate information to community members and partner organizations about service access and referral processes for mental health, intellectual and developmental disability, substance use, crisis and other available MHDD services.
• Develop and maintain strategic partnerships with community organizations, local governments, healthcare providers, schools, businesses, and other stakeholders to enhance awareness of and access to Hill Country MHDD services.
• Assess community needs, identify service awareness gaps, and communicate emerging trends, opportunities, and challenges to leadership to support informed planning and decision-making.
• Serve as a community liaison by fostering collaborative relationships that strengthen trust, increase service visibility, and support organizational objectives.
• Coordinate and support public education, awareness, and community engagement initiatives that advance behavioral health, intellectual and developmental disability, substance use, and crisis service awareness.
• Collaborate with internal departments and community partners to align outreach activities with organizational priorities, community needs, and strategic goals.
• Support culturally responsive community relations, philanthropic, and stakeholder engagement efforts through participation in events, partnerships, sponsorship opportunities, and approved fundraising initiatives.
• Maintain accurate outreach records, community contacts, and activity documentation in accordance with organizational standards and reporting requirements.
• Assist with event planning, logistics, partner participation, materials and follow-up, working some evening and weekend events as assigned.
• Travel throughout assigned service area to perform duties.

You'll definitely need:

• Bachelor's degree in communications, public relations, social work, public health, human services, community development, marketing, or a related field.
• Minimum two (2) years of experience in community outreach, community engagement, public relations, partnership development, nonprofit services, behavioral health, public health, social services, education, healthcare, or a related field. Experience building relationships with community organizations, stakeholders, and diverse populations in rural or frontier communities in Medina, Val Verde or Uvalde counties is preferred.
• Familiarity with community-based mental health, intellectual developmental disabilities and/or substance use services is a plus.
• Maintain valid Texas state Driver's License and auto insurance.
• Bilingual; English/Spanish preferred

We're excited to provide:

• PPO health insurance plan, with option to add dependents.
• PPO dental plans and vision insurance options for healthy teeth and eyes.
• Employer-paid life insurance.
• 401(a) plan, employer matches your contributions dollar for dollar up to 8% of your salary. You are 100% vested after 3 years of service.
• 457/403(b) plan, employees are immediately eligible to contribute pre-tax earnings
• Generously paid time off for fun and vacations and paid sick time for when you're under the weather.
• An authentic and caring environment where folks care about each other.