Community Outreach Specialist-AT533601

ICL; New York (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading non-profit organization in New York is seeking a Community Outreach Specialist to connect tenants with essential services. This entry-level role involves advocacy, outreach, and coordination of resources to support individuals in need. The ideal candidate will possess strong communication skills and a commitment to community service.

Qualifications

• Two years of human services experience linking clients to community services.
• Knowledge of Medicaid, Social Security, and entitlements preferred.

Responsibilities

• Establish relationships to support tenants and coordinate services.
• Conduct outreach via field visits, phone, and mail.
• Participate in advocacy efforts to end homelessness.

Skills

Communication

Interpersonal Skills

Advocacy

Education

Bachelor’s degree

Tools

Electronic Health Records

Job description

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Job Summary

Under the general direction of the Program Director, the Community Outreach Worker will locate and engage resources for tenants. They will ensure efficient access and linkage to employment, physical, and behavioral health services. The role involves coordinating communication between staff and tenants, assessing tenants' needs, making referrals, providing health education, and delivering culturally responsive healthcare. The Outreach Worker acts as an advocate, supports tenants and families in crisis, and assists in making necessary community referrals.

Essential Job Functions

• Establish relationships to support tenants and coordinate services.
• Engage community referrals, educate them on services, and obtain consent forms.
• Conduct outreach via field visits, phone, and mail.
• Track referrals and participation.
• Participate in advocacy efforts to end homelessness.
• Perform administrative duties such as mailing and follow-up.

Knowledge, Skills, and Abilities

• Commitment to ICL values and goals.
• Proficiency with computer software and electronic health records.
• Strong written, verbal, and computational skills.
• Understanding of interdisciplinary planning and developmental treatment models.
• Excellent interpersonal skills.
• Willingness and ability to travel regularly, sometimes with clients in agency vehicles.

Preferred: Knowledge of Medicaid, Social Security, and entitlements.

Qualifications and Experience

Bachelor’s degree plus two years of human services experience linking clients to community services. Fields preferred include Social Work, Psychology, Education, Rehabilitation, Counseling, etc. Consideration may be given to degrees in related areas.

Licensure: Valid driver’s license may be required based on operational needs.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Non-profit Organizations