Community Outreach Specialist

Stepping Stones Crisis Society; Little Rock (AR); On-site; USD 39,000 - 53,000; Full time

Job summary

Stepping Stones Crisis Society in Cold Lake, AB, seeks a Full Time Community Outreach Specialist to join their team and support individuals and families affected by domestic violence and crisis situations.

Role focuses on direct support, education, and advocacy, with emphasis on crisis intervention, de‑escalation, and community outreach to improve safety and long‑term stability for clients.

Qualifications

• Registered Social Worker or related degree.
• 2–3 years in outreach or case management.
• Experience with family violence dynamics and crisis management.
• Strong public speaking and reporting skills.
• Valid Class 5 Driver’s License.

Skills

Crisis intervention

De-escalation

Public speaking

Workshop facilitation

Written reporting

Case management software

Organizational skills

Self-motivation

Driver’s license

Education

Social Work degree

Tools

Case management software

Job description

Stepping Stones Crisis Society is seeking a Full Time Community Outreach Specialist to join their team, based in Cold Lake AB. Stepping Stones is dedicated to supporting individuals and families affected by domestic violence and crisis situations. They offer a range of services, including emergency shelter, education, and advocacy, all aimed at empowering our clients to overcome their challenges and achieve long-term stability and safety.

The Community Outreach Specialist plays a critical role in advancing the mission of Stepping Stones by providing direct support, education, and advocacy for individuals impacted by family violence and crisis situations.

Qualifications & Requirements

• Registered Social Worker (Degree preferred) or post-secondary degree in a related human services field.
• 2–3 years of experience in outreach, case management, or direct support, with deep working knowledge of family violence dynamics, trauma, addictions, and crisis management.
• Proven expertise in crisis intervention, de-escalation, and conflict resolution.
• Strong public speaking, workshop facilitation, and written reporting skills.
• Proficiency with computer systems, including case management software.
• Excellent organizational skills with the self-motivation to work both independently and collaboratively.
• Clear Criminal Record Check and Child Welfare Check (vulnerable sector).
• Valid Class 5 Driver’s License.