Community Outreach Specialist

Dmgoodwill; Johnston (IA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Community Outreach Specialist to enhance community partnerships and drive donations. This role involves engaging with various organizations, implementing donation strategies, and analyzing data to inform growth initiatives. Join a mission-driven team that values love, kindness, and respect, and contribute to a fulfilling cause while enjoying a supportive work environment. With opportunities for professional growth and a comprehensive benefits package, this position is perfect for someone passionate about making a difference in the community.

Benefits

PTO increases after 1, 2, and 4 years

Full benefits package including medical, dental, and vision

15% discount at retail stores

403(b) retirement account with up to 5% employer match

Qualifications

• Strong interpersonal skills and customer service experience are essential.
• Ability to analyze data and make informed decisions.

Responsibilities

• Develop long-term relationships to increase donations of goods.
• Implement donation acquisition programs and track results.

Skills

Interpersonal Skills

Customer Service Skills

Public Speaking

Data Analysis

Negotiation Skills

Organization Skills

Confidentiality

Transportation Access

Education

Associate's Degree in Business or Marketing

3 Years of Relevant Work Experience

Tools

Microsoft Office Suite

Job description

Join to apply for the Community Outreach Specialist role at Goodwill of Central Iowa

At Goodwill our values are love, kindness, and respect and our mission is to make purposeful employment possible for all. If that resonates with you, this position could be a great fit for you and for our team!

Perks:

In addition to working in a fun environment with a fulfilling mission, candidates for this role can also expect:

• PTO increases after 1 year, 2 years, and 4 years!
• Full benefits package including medical, dental, vision insurance, retirement plan.
• 15% discount at our retail stores.
• Opportunity to contribute to a 403(b) retirement account with up to 5% employer match.

Position Summary:

The Community Outreach Specialist is responsible for prospecting retail donors and donations. This position implements strategies to find and grow strategic community partnerships, provide data to assist in informing DGR (Donated Goods Retail) growth strategy, and expand the GCI donor base while increasing organization material donations. In this role there will be occasional coordination of donations or donation events that will require support during evenings or weekends as needed.

Essential Functions:

• Prospect, initiate, and develop long-term relationships with companies, organizations, schools, churches, neighborhood associations, sports teams, etc. to increase donations of goods.
• Implement and coordinate donation acquisition programs and services in partnership with Retail Operations Leadership.
• Track, analyze, and report program results to inform strategic planning and new initiatives to drive increases in good quality donations while ensuring current program development and growth.
• Maintain a donations tracking system including donations metrics and providing the ability to forecast trends.
• Lead donation acquisition initiatives to support maintaining and increasing GCI’s market share while preventing loss of market share to other entities. Analyze current and future threats to GCI’s donation stream.
• Collaborate with Retail Operations Leadership to plan and coordinate transportation within donation acquisition initiatives.
• Collaborate with the Marketing team to implement donation acquisition initiatives.
• Attend meetings, events, or conferences within GCI territory to engage in education, partnership, and growing the market share for donated goods.
• Performs other duties as assigned.

Skills And Abilities:

• Demonstrates strong interpersonal and customer service skills.
• Communicates effectively in written and verbal formats; experience in public speaking.
• Ability to make data informed decisions and measure results; experience negotiating sales and commitments.
• Proficiency in Microsoft Office suite including Word, Excel, Outlook, and Teams.
• Ability to work under pressure, maintain organization, and meet deadlines.
• Ability to maintain a high level of confidentiality.
• Access to reliable transportation for regular participation in work and travel within our central Iowa territory stores.
• Possession of a valid Iowa Driver’s License, a good driving record, and able to provide proof of personal vehicle insurance with a minimum of $100,000 per person and $300,000 per accident auto insurance liability coverage.
• Ability to pass a criminal background check and dependent adult and child abuse background check.

Required Education And Experience:

• Associate’s degree from an accredited college or university, preferably with an emphasis on business or marketing.
• Combination of 3 years of relevant work experience, military service, higher education, and leadership or management experience.
• Experience in sales, marketing, and building organizational relationships.
• Goodwill experience preferred.

Physical Requirements:

• Ability to carry, lift, push or pull up to 20 pounds.
• Ability to tolerate variations in work environment temperature.
• Ability to remain stationary or mobile for long periods of time.
• Ability to navigate throughout the retail stores, warehouse, and headquarters locations.
• Ability to remain stationary to perform computer work for long periods of time.

Goodwill of Central Iowa is an Equal Opportunity Employer (EOE/M/F/Vet/Disability) and E-Verify Participant.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other
• Industries
• Non-profit Organizations