Community Outreach Recruitment Coordinator AZ DDDDES ALTCS Focus

Sweetwater Care; Phoenix (AZ); Remote; USD 60,000 - 80,000; Part time

Job summary

A mission-driven provider agency in Arizona seeks an Outreach & Recruitment Coordinator to enhance their direct care worker network. This part-time, remote role involves recruiting, onboarding, and supporting families and DCWs while ensuring compliance and service continuity. Ideal candidates should have experience in AZ DDD/DES and possess strong communication and organizational skills.

Benefits

Flexible schedule

Bonus based on performance

Opportunity for advancement

Qualifications

• Minimum 1–2 years experience in AZ DDD/DES, ALTCS, or HCBS agency work.
• Familiar with service delivery, credentialing, and compliance documentation.

Responsibilities

• Recruit and onboard non-parent DCWs, especially in response to state hourly caps.
• Build referral pipelines with organizations interacting with potential DCWs or families.
• Guide recruits through 3rd-party systems including FOCUS and Vichra/VTrack.

Skills

Empathetic communication

Organizational skills

Community awareness

Goal-driven

Resilience

Education

1–2 years experience in AZ DDD/DES

Tools

Vichra/VTrack

FOCUS

Job description

Benefits:

Bonus based on performance

Flexible schedule

Opportunity for advancement

Company: Sweetwater Care LLC A mission-driven provider agency supporting individuals with developmental and physical disabilities across Arizona through compassionate care, regulatory excellence, and innovative outreach.

Location: Remote (Arizona-based candidates only) Part-Time | 10–30 hours/week Flexible Schedule | Base Hourly Pay + Performance Bonuses

About the Role:

Sweetwater Care LLC is seeking a highly motivated and knowledgeable Outreach & Recruitment Coordinator to drive the growth and continuity of our provider and direct care worker (DCW) network. This is a mission-critical position designed to support Arizona families through upcoming shifts in parent provider eligibility and to expand Sweetwater’s footprint in the ALTCS, private-pay, and non-parent provider spaces.

The ideal candidate brings hands-on experience navigating AZ DDD, DES, ALTCS, and associated systems, along with a deep understanding of compliance, credentialing, and service continuity. You will serve as a connector between families, DCWs, service coordinators, and referral partners—helping us grow the right way, for the right reasons.

Key Responsibilities:

DCW & Family Recruitment (Primary Focus):

Cold call AZ DDD service coordinators and families to present Sweetwater Care as a preferred provider

Actively recruit and onboard non-parent DCWs, especially in response to upcoming state hourly caps (40 hrs/week July 1; 20 hrs/week Oct 1)

Support existing Sweetwater DCWs transitioning to new clients to preserve hours and continuity of care

Explain credentialing requirements and assist with onboarding: CPR/First Aid, Article 9, Fingerprint Clearance, Background Checks

Community & Partnership Development:

Drop-in visits and outreach to strategic referral sources including:

Day programs, clinics, and therapy centers

Vocational schools and CNA training programs

Cultural centers, churches, and senior services

Build referral pipelines with organizations that regularly interact with potential DCWs or families in need of care coordination

System Navigation & Compliance Support:

Guide recruits through 3rd-party systems including FOCUS, Vichra/VTrack, and EVV platforms

Ensure new hires and families are properly documented, credentialed, and prepared for onboarding

Understand service authorizations, reimbursement codes, and EVV regulations

Private Pay & ALTCS Growth Initiatives:

Identify and engage families using private insurance or cash reimbursement

Help establish pricing and communication models for supplemental service offerings

Support development of a care team pipeline for senior citizens and privately funded members through ALTCS and beyond

Qualifications:

Minimum 1–2 years experience in AZ DDD/DES, ALTCS, or HCBS agency work Familiar with service delivery, credentialing, and compliance documentation Proficient in navigating Vichra/VTrack, FOCUS, or similar systems Experience cold calling or community canvassing preferred Comfortable with flexible field outreach and occasional in-person visits Bonus: Knowledge of CNA programs, senior care programs, and vocational pipeline resources Bonus: Familiarity with private pay and ALTCS billing models

Preferred Soft Skills:

Empathetic communicator with a service-first mindset

Organized and able to manage multiple leads and follow-ups

Community-minded with cultural awareness and discretion

Goal-driven and resilient—comfortable working in a performance-based model

Self-starter who thrives in a semi-autonomous, remote structure

Compensation & Incentives:

Base hourly rate (commensurate with experience)

Incentive bonus for every DCW or family successfully onboarded

Referral bonus opportunities for expanding our provider network

Flexible remote schedule, 10–30 hours/week

Join a tight-knit, mission-aligned team with a direct impact on families across Arizona

Why This Role Matters:

Arizona’s direct care landscape is changing. With state limitations on parent providers and increasing demand for qualified support professionals, this role ensures continuity of care for vulnerable members and drives the sustainable growth of a values-based agency. You won’t just be making calls—you’ll be shaping the future of service delivery across the state.

Join Sweetwater Care LLC in building a smarter, stronger, and more compassionate care network for Arizona families. If you know the systems, understand the need, and want to make a difference—we want to hear from you.

Apply Now.