Community Outreach Partner

Flournoy Health Systems; Augusta (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

Flournoy Health Systems is hiring a Community Outreach Partner in Augusta, Georgia, to enhance community engagement and referral development. This role focuses on establishing local relationships and driving community awareness to build a robust referral pipeline.

The ideal candidate will execute outreach plans, track activities in the CRM, and represent the company within the community. Strong relationship-building skills and experience in outreach are essential for success in this role.

Qualifications

• Proven ability to build relationships with local organizations and stakeholders.
• Experience in community outreach or engagement roles is preferred.
• Strong organizational skills and CRM proficiency.

Responsibilities

• Execute community outreach plans aligned with referral goals.
• Build and maintain relationships with healthcare partners and organizations.
• Track outreach activities and engage referral sources within the CRM.

Skills

Relationship building

Community engagement

CRM documentation

Outreach strategies

Job description

Position Overview

The Community Outreach Partner supports the execution of localized, territory-based community engagement and referral development for Flournoy Health Systems across Georgia. This role is responsible for building strong local relationships, developing referral sources, increasing community awareness, and contributing to a consistent, measurable referral pipeline across assigned regions. The Community Outreach Partner serves as a key representative of Flournoy Health Systems within the communities it serves. This role focuses on territory-specific execution through direct relationship-building with local organizations, referral sources, healthcare partners, and community stakeholders. The Community Outreach Partner is accountable for prospecting, outreach activity, referral source development, partnership follow-up, territory visibility, and accurate CRM documentation to support a scalable, high-performing referral pipeline across all assigned territories.

Key Responsibilities

• Execute territory-based community outreach plans aligned with organizational growth and referral goals
• Build and maintain strong relationships with referral sources, community organizations, healthcare partners, and local stakeholders across assigned territories
• Identify, prospect, and develop new referral source opportunities to strengthen the local pipeline and expand territory reach
• Maintain regular in‑person outreach activity across the territory to ensure consistent visibility, relationship development, and local market presence
• Represent Flournoy Health Systems professionally in the community through meetings, events, networking opportunities, and partnership development efforts
• Support referral growth across all service lines, including Structured Family Caregiving, traditional caregiving, Pediatrics (skilled nursing and personal support), and Hospice care (and new services)
• Track all outreach activity, referral source engagement, follow‑up tasks, and partnership updates within the CRM in real time
• Operate fully within the CRM, maintaining accurate data, timely follow‑up, clear account ownership, and visibility into territory activity and pipeline development
• Follow established outreach workflows, processes, operating rhythms, and accountability standards to ensure consistency across territories
• Partner closely with leadership to communicate market feedback, local opportunities, relationship risks, and territory needs
• Monitor individual outreach performance, referral activity, and account development progress against defined goals
• Support territory planning and outreach initiatives tailored to local market needs and community dynamics
• Maintain a high level of responsiveness, organization, professionalism, and follow‑through in all relationship and referral development efforts
• Collaborate with peers across different regions and territories to support organizational growth and relationship transition when required
• Travel regularly throughout assigned territories across Georgia to support community presence and outreach execution

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.