Community Outreach Navigator - Court Liaison

Southwest Behavioral & Health Services; Phoenix (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

3.3 weeks PTO first year

10 paid holidays

Low-cost medical, dental, vision

Job summary

Southwest Behavioral & Health Services is seeking a Community Outreach Navigator - Court Liaison to join our team in Phoenix. The role focuses on court-based navigation for justice-involved homeless individuals, coordinating with city and court partners to implement treatment alternatives to incarceration while providing direct behavioral health services.

The position requires a 21+ age minimum, fingerprint clearance, and a valid Arizona driver's license.

Qualifications

• Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight weeks.
• Must maintain a valid Arizona driver’s license and pass motor vehicle screening for insurance purposes to transport clients.
• Must maintain personal auto insurance per SBH guidelines.
• Must pass the Maricopa County clearance to enter the court and jails and level 1 fingerprint clearance.
• Minimum age of 21 years.
• High School Diploma or GED, some college plus at least one year directly related job experience.

Responsibilities

• Works in a Navigation Role providing Court Based Navigation Services for Justice-involved homeless individuals.
• Collaborates with City of Phoenix, Police, Prosecutors, Court System, Judges, and Program Liaisons to achieve contract goals.
• Provides Direct Care; Assessment, Diagnosis, and Case Based Treatment Planning for persons served.
• Performs screenings and eligibility assessments and facilitates early identification/qualification processes.
• Enrolls individuals in benefits to support services.
• Develops case plans with Prosecutors/Judges for alternatives to incarceration.
• Arrives in court prepared with a working case plan.
• Provides crisis intervention, de-escalation, and Behavioral Health interventions.
• Assesses for and facilitates Integrated Care-based referrals and essential healthcare, medications, equipment.
• Conducts jail visits to prepare persons for court as needed.
• Advocates in court for persons served.

Skills

Crisis de-escalation

Communication skills

Independent work

Typing

Electronic communication

Education

High School diploma or GED

Job description

Community Outreach Navigator - Court Liaison

Job Category: Direct Care

Requisition Number: COMMU005713

• Posted : October 21, 2026
• Full-Time

Locations

Showing 1 location

Administration Building
PHOENIX, AZ 85012, USA

Description

Pay rate is $18.47 hourly

Southwest Behavioral & Health Services is currently seeking a Community Outreach Navigator - Court Liaisonto join our team!Position works independently, carries a caseload, and provides an appropriate level of service to the Justice System and individuals in planning treatment based alternatives to incarceration. Provides individual client contact and service provision, assessment, service planning, case management, crisis and behavioral health interventions/services, referral, and follow up. Position works as a partner to the system and partner to persons served to ensure success.

Ideal Candidate

Demonstrate the ability to work well independently as well as within a team environment. Familiar with crisis de-escalation techniques. Ability to communicate effectively both orally and in writing. Ability to work independently and follow court/justice system policies and procedures. Proficient in computer skills, typing, and current electronic communication technologies. Ability to work as a team member with multi-disciplines Experience in working with the effects/impacts of Homelessness. Experience working with multi-cultural and low socio-economic individuals.

About the Position

Job is a specialty position working with Justice Involved homeless persons who are in the Court Process. Works with the multiple disciplines and persons that make up the justice system and the justice system process. Provides all direct care services associated and is fluent in processes and available resources. Requires interface with the City of Phoenix, Justice System personnel, persons served, community partners, community resources, families, integrated service providers, SB&H staff, programs, and supervisors on a regular and daily basis.

Duties & Responsibilities

• Works in a Navigation Role providing Court Based Navigation Services for Justice involved persons who are homeless
• Works in cooperation as part of a multi-disciplinary team with the City of Phoenix, Police, Prosecutors, Court System, Judges, and Program Liaisons to make the intent of the contract successful with positive outcomes.
• Provides Direct Care; Assessment, Diagnosis, and Case Based Treatment Planning for persons served
• Provide screenings & eligibility assessments; to include implementation of early identification/qualification processes for eligible participants.
• Enrolls persons in benefits as needed to provide support and pay for services
• Works with the Prosecutors Office/ Judges to develop a case plan for alternatives to incarceration
• Arrives in court prepared as required with a working case plan
• Provides crisis intervention, de-escalation, and Behavioral Health interventions.
• Assesses for and provides Integrated Care based referrals and assistance to obtain healthcare,
• medications, medically necessary equipment.
• Provides jail visits to meet and prepare persons for court. as needed or assigned
• Reviews the expectations/offers for treatment/ gains agreement for treatment with persons
• Act as an Advocate in court for persons served
• Minimum requirement consists of a 21-year age
• High School Diploma or GED, some college plus at least one year directly related job experience.
• Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire (as required per program requirements).
• Required to maintain a valid Arizona driver’s license and pass motor vehicle screening for insurance purposes in order to transport clients, based upon need/requirements of the clinic and/or program.
• Required to maintain personal auto insurance per SBH guidelines.
• Must pass the Maricopa County clearance to enter to the court and jails and level 1 fingerprint clearance
• 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
• 10 paid holidays
• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
• Career Development – Benefit from our culture of internal promotion!
• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

About SB&H

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging — a culture where every individual’s unique perspectives, backgrounds, and experiences are welcomed and valued.

We’re committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve.

Through our Empowered Belonging program, we’re committed to:

• Voice & Visibility — ensuring every team member’s ideas, experiences, and contributions are recognized and heard.
• Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
• Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
• Learning & Growth — providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
• Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.

Where everyone belongs. Where everyone leads.

Join us in shaping a community where your difference makes a difference, and your impact is real.

To learn about Southwest Behavioral & Health Services mission, values and services please review our website at https://www.sbhservices.org/

SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

Education

Required

High School or better.

Experience

Preferred

2 years:

2 years: behavioral health

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.