COMMUNITY OUTREACH MANAGER

Superior Van & Mobility; Louisville (KY); On-site; USD 60,000 - 85,000; Full time

Job summary

Superior Van & Mobility in Louisville, KY is seeking a Community Outreach Manager to build partnerships with healthcare providers, advocacy groups, and local businesses. The role focuses on educating partners about mobility solutions and connecting people with services.

You will plan events, manage outreach campaigns, and track results using CRM tools, traveling across the assigned region; a Bachelor's in marketing or related field and strong communication skills are required.

Qualifications

• Bachelor's degree in Marketing, Business Admin, Communications, or related field.
• Experience in community outreach, marketing, event planning, or business development.
• Strong relationship-building and interpersonal skills.
• Excellent public speaking and presentation abilities.
• Ability to travel throughout the assigned territory and lift up to 25 pounds.

Responsibilities

• Represent Superior Van & Mobility in the community and with partners.
• Develop relationships with healthcare institutions, referral partners, and local businesses.
• Conduct presentations and educational programs for professionals and community partners.
• Plan community events, sponsorships, and outreach programs.
• Track outreach activities and CRM data, coordinating with leadership.

Skills

Public speaking

Relationship-building

Interpersonal skills

Organizational skills

Travel willingness

Education

Bachelor's degree in Marketing or related field

Tools

CRM systems

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Job DetailsJob Location: Louisville, KY 40223Position Type: Full Time

Superior Van & Mobility

Make Connections. Build Community. Help Change Lives.

At Superior Van & Mobility, our work has a purpose: helping people regain and maintain their independence.

Every day, we serve individuals and families navigating mobility challenges—connecting them with adaptive vehicles, equipment, resources, and solutions that can make everyday life more accessible. We are looking for a Community Outreach Manager who shares that commitment to helping others and can extend our mission beyond our doors and into the communities we serve.

This is an opportunity for a relationship-builder who enjoys meeting people, creating meaningful partnerships, educating others, and representing an organization whose products and services can make a genuine difference in someone's life.

What You\'ll Do

As Community Outreach Manager, you will serve as a key connection between Superior Van & Mobility and the healthcare providers, rehabilitation professionals, advocacy organizations, community groups, businesses, and families we serve. This position will perform work in the ALABAMA/FLORIDA/LOUISIANA region.

Build Meaningful Community Relationships

• Represent Superior Van & Mobility throughout the community and serve as a knowledgeable, trusted resource.
• Develop and maintain relationships with healthcare institutions, rehabilitation centers, community organizations, referral partners, local businesses, and industry advocates.
• Conduct presentations, in-service programs, and "lunch and learns" to educate professionals and community partners about mobility solutions and available resources.
• Develop partnerships that increase awareness of Superior Van & Mobility and help connect individuals and families with the services they need.
• Look for new and creative ways for Superior Van & Mobility to support and engage the communities we serve.

Bring Our Mission Into the Community

• Plan and participate in community events, sponsorships, workshops, outreach programs, and other local initiatives.
• Coordinate event logistics and staffing throughout assigned markets.
• Maintain an organized marketing and outreach calendar and communicate upcoming activities with local General Managers and company leadership.
• Evaluate event participation and outreach results to determine where our efforts can have the greatest impact.
• Participate in weekly sales and marketing calls to coordinate initiatives and share opportunities.

Develop & Execute Local Outreach Strategies

• Develop local marketing and community outreach plans that support company goals.
• Manage assigned marketing budgets responsibly and effectively.
• Track outreach activities, leads, referrals, and follow-up efforts through the company's CRM system.
• Partner closely with General Managers, Sales Consultants, and Marketing leadership to maintain consistent messaging and effective market coverage.
• Support referral programs, retention initiatives, and campaigns designed to connect more people with Superior's products and services.

Be an Advocate for Mobility & Independence

• Become knowledgeable about mobility vehicles, adaptive equipment, accessories, and new products so you can confidently educate community partners and customers.
• Obtain and maintain NMEDA CAMS certification.
• Collaborate with manufacturer marketing teams when appropriate to share customer stories, highlight mobility solutions, and increase awareness

QualificationsWhat We're Looking For

Our ideal candidate is outgoing, organized, compassionate, and comfortable building relationships with people from many different backgrounds. You should be equally comfortable speaking to a room of healthcare professionals, coordinating a community event, meeting one-on-one with a referral partner, or collaborating with our internal teams.

Qualifications include:

• Bachelor's degree in Marketing, Business Administration, Communications, or a related field, or an equivalent combination of education and relevant experience.
• Experience in community outreach, marketing, event planning, grassroots engagement, business development, or a related area preferred.
• Strong relationship-building and interpersonal skills.
• Excellent public speaking and presentation abilities.
• Strong written and verbal communication skills.
• Excellent organization, budgeting, and project-management skills.
• Ability to manage multiple priorities, projects, and deadlines.
• Familiarity with CRM systems and data tracking tools preferred.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• Ability to work both independently and collaboratively across departments.
• Valid driver's license and positive driving history.
• Ability to travel throughout the assigned territory, with occasional evening, weekend, and overnight commitments.
• Ability to occasionally lift and/or move up to 25 pounds.

More Than a Marketing Role

At Superior Van & Mobility, community outreach isn't simply about promoting our company. It's about reaching people who may not yet know that solutions exist to help them live more independently.

The relationships you develop with therapists, healthcare providers, rehabilitation professionals, advocacy groups, community organizations, and families can help someone discover a resource that changes how they get to work, attend school, visit family, participate in their community, or simply go where they want to go.

If you're energized by meeting people, building partnerships, creating community connections, and using your professional skills in a role with a meaningful purpose, we'd love to hear from you.

Join Superior Van & Mobility and help us connect more people with greater mobility, freedom, and independence.