Community Outreach & Liaison Specialist

NYC Health + Hospitals; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

NYC Health + Hospitals/Bellevue seeks a community liaison professional to perform duties between City agencies, residents, and community organizations. The role involves assisting in housing development and community development programs, providing outreach, and coordinating services with a multidisciplinary team.

Under supervision, you will engage with diverse stakeholders, explain programs, collect needs data, and support public service initiatives while maintaining effective community

Qualifications

• Three (3) years of full‑time experience in counseling, community work or community health activities in a government agency or community organization engaged in providing community services to the public, assisting members of the community in obtaining community services or maintaining liaison with schools, community organizations or other government agencies for the purpose of providing assistance and obtaining participation and support for implementation of community or public service programs; or
• Completion of an approved six (6) month training program of combined classroom training and on‑the‑job experience in community liaison work may be substituted for six (6) months of experience. Study at an accredited college in sociology, psychology or other behavioral science may be substituted on the basis of thirty (30) semester credits for each year of the experience described above. However, all persons must have at least one (1) year of the full‑time experience described above.
• Note: Preference will be given to applicants with at least a high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization.

Responsibilities

• Interviews local residents, landlords, government personnel, business people and youths to solicit support for community development programs, to ascertain needs of communities and to determine courses of action to meet those needs which are acceptable to the communities.
• Directs staff or works as a team with other community liaison workers in the performance of liaison activities; may supervise or coordinate field office operations or operational units.
• Consults and maintains liaison with residents, landlords, representatives of community organizations, students, parents, staff of schools, unions and other public and private agencies.
• Explains programs and policies to community groups and to community liaison contacts and interprets and relays information from the community.
• Participates in the planning, organization and implementation of programs involving community participation. Collects, evaluates, and reports information regarding community needs and objectives; communicates findings to appropriate agencies for necessary action. Assists in the conduct of outreach programs.
• Assists in mediating problems between the community and schools, hospitals, and other City agencies for residents and community groups in the City.
• Works as a member of an interdisciplinary team assisting in providing supportive therapy and making referrals to City agencies, social service agencies, community organizations and other organizations that provide health and social services.
• Counsels community residents, property owners, local businesses and groups on their rights and obligations and on available community and governmental resources.
• Makes recommendations on effective mobilization for participation in community development and program feasibility and improvement.
• Recommends policies, procedures, and priorities for City agencies in dealing with schools, residents, and community groups.
• Interviews community residents and assists them in completing forms; completes other relevant reports and forms and performs related clerical work.

Education

High school diploma or educational equivalent

Job description

NYC Health + Hospitals/Bellevue seeks a community liaison professional to perform duties between City agencies, residents, and community organizations. The role involves assisting in housing development and community development programs, providing outreach, and coordinating services with a multidisciplinary team.

Under supervision, you will engage with diverse stakeholders, explain programs, collect needs data, and support public service initiatives while maintaining effective community