Community Outreach Coordinator - Westside Emergency Housing Center (WEHC)

City of Albuquerque; Albuquerque (NM); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player seeks a dynamic leader to oversee program development within a community-focused division. This role involves directing complex initiatives at an emergency shelter, providing oversight to contracted agencies, and ensuring effective service delivery to guests experiencing homelessness. With a focus on community engagement and program evaluation, the successful candidate will leverage their managerial experience and educational background to drive impactful change. If you're passionate about making a difference in the community and possess strong leadership skills, this opportunity is perfect for you.

Qualifications

• 5+ years of managerial experience in education or community program implementation.
• Bachelor's degree in relevant fields required, LISW certification preferred.

Responsibilities

• Lead program development and implementation within assigned area.
• Coordinate services with outside agencies and the community.

Skills

Program Development

Community Program Coordination

Public Relations

Budget Preparation

Behavioral Health Knowledge

Education

Bachelor's Degree in Social Work

Bachelor's Degree in Psychology

Bachelor's Degree in Public Administration

Bachelor's Degree in Education

Tools

Federal Data Collection Systems

Modern Office Equipment

Job description

Plan, direct, lead and oversee the more complex and difficult work of program development within an assigned division; coordinate services with outside agencies and the community and perform a variety of administrative and technical tasks relative to assigned areas of responsibility.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

This position will be based at an emergency shelter for people experiencing homelessness, either the existing 400 bed shelter on the far west side of town or the Gateway Center which is still in the development phases. This position will be embedded in the shelter and will provide oversight and support to the agencies the city contracts with who are providing direct services to shelter guests. Interaction with shelter guests may be required.

Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.

Bachelor's degree from an accredited college or university in social work, psychology, public administration, public relations or education; and

Five (5) years of managerial experience working with education or community program implementation and coordination; and

To include two (2) years of supervisory experience.

Possession of a Licensed Independent Social Worker (LISW) certification preferred.

ADDITIONAL REQUIREMENTS:

Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire.
Possession of a City Operator's Permit (COP) within six (6) months from date of hire.
Dependent on position may require a possession of a Licensed Professional Clinical Counselor (LPCC) certification.
Dependent on position must meet all requirements of the New Mexico Counseling and Therapy Practice Board for provisions of Behavioral Health Services.

• Principles and practices of program development and implementation within assigned area
• Basic knowledge of behavioral health and social service needs and activities
• Basic procedures, methods and techniques of budget preparation and control
• Principles and practices of basic research and program evaluation
• Principles and practices of public relations
• Marketing theories, principles and practices and their application to assigned community programs
• Modern office equipment including computers, federal data collection systems
• Pertinent Federal, State and local laws, codes and safety regulations

• Coordinate and direct assigned programs within assigned area
• Recommend and implement goals and objectives for providing assigned programs
• Elicit community and organizational support for various community services programs
• Design solutions to management problems and training needs
• Interpret and explain department policies and procedures
• Prepare and administer assigned program budgets
• Allocate limited resources in a cost effective manner
• Communicate clearly and concisely
• Perform the essential functions of the job with or without reasonable accommodation
• Establish and maintain effective working relationships with those contacted in the course of work