Community Outreach Coordinator, CSE

New York City Department of Education; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

New York City Department of Education seeks a Community Outreach Coordinator for the Division of Inclusive and Accessible Learning (DIAL) to support CSE/CPSE leadership with family outreach and communications across NYC Public Schools.

The role focuses on coordinating outreach initiatives, maintaining records, and facilitating parent education and engagement while working with diverse stakeholders and partners in a fast-paced environment.

Qualifications

• Bachelor's degree or higher in a related field or equivalent experience.
• Two years of community work or related experience preferred.
• Education and/or experience equivalent to the minimum requirements with at least one year of relevant experience.

Responsibilities

• Support the Chairperson with parent outreach, communications, and initiative implementation.
• Communicate with guardians of preschool students to explain processes and rights.
• Assist guardians in navigating evaluation processes promptly.
• Coordinate and manage NYCPS communications and outreach initiatives at the CSE/CPSE level.
• Create and improve CSE/CPSE communications for families and stakeholders.
• Collaborate with CSE leadership on family engagement plans with NYCPS offices and external partners.
• Incorporate stakeholder feedback to inform leadership decisions.
• Develop tracking systems to ensure timely evaluations and service provision.
• Maintain preschool student records and related information systems.
• Help build knowledge management structures for the CSE/CPSE.
• Handle administrative tasks, mailings, and meeting notices.
• Schedule meetings for CSE and Deputy Senior Executive Director.

Skills

Strategic thinking

Stakeholder engagement

Organizational skills

Problem solving

Time management

Communication

Microsoft Office 365

Education

Bachelor's degree

High school diploma

Tools

Microsoft Office 365

Job description

Community Outreach Coordinator, CSE - 26913

Community Coordinator

Level:

N/A

Division/Office:

Division of Inclusive and Accessible Learning (DIAL)

Borough:

Citywide

Posting End Date:

08/24/2026

Description:

Position Summary: Under the direct supervision of the Chairperson of the Committee on Special Education, the Community Outreach Coordinator will work on maintaining, promoting, and coordinating activities for the Committee on Special Education (CSE) and Committee on Preschool Special Education (CPSE). The CSEs/CPSEs support school-aged and preschool-aged students with disabilities across New York City. The Community Outreach Coordinator supports the CSE/CPSE leadership team in family outreach and communications with New York City Public Schools (NYCPS) staff and partners. The Community Outreach Coordinator is expected to perform tasks as assigned as well as special projects. Performs related work.

Reports to: CSE Chairperson or CPSE Chairperson or designee

Direct Reports: N/A

Key Relationships: Builds and maintains positive relationships on behalf of the CSEs/CPSEs with families, staff within the Special Education Office, other NYCPS offices as needed, and non-NYCPS partners as needed.

Responsibilities

• Support the Chairperson of the Committee on Special Education or designee with matters related to parent outreach and communication, resolution of parent complaints, advocates or external partners, and implementation of CSE initiatives.
• Communicate with guardians of preschool students referred for a special education evaluation to ensure that they understand the process and their due process rights.
• Assist guardians of students suspected of having a disability in navigating the evaluation process in a timely fashion.
• Support at all stages the implementation of key NYCPS communications and public outreach initiatives at the individual CSE/CPSE, from project management to coordinating and managing the logistics of initiatives.
• Create, implement, and continuously improve upon CSE/CPSE communications and outreach initiatives to families and relevant stakeholders about special education processes and services.
• Work with the CSE leadership and the Deputy Senior Executive Director in creating and implementing comprehensive family engagement plans and strategies with relevant stakeholders, other NYCPS offices, outside organizations, and non-NYCPS evaluation teams.
• Incorporate stakeholder feedback effectively and make suggestions to CSE leadership and senior CSE leadership based on aforementioned feedback.
• Create, implement, and continuously improve upon CSE/CPSE tracking systems to ensure timely evaluation, re-evaluation, and provision of special education services to all eligible students, placement of eligible students in recommended programs, and satisfactory resolution of all family and staff escalations.
• Maintain and update all preschool student record keeping and information systems.
• Assist CSE leadership and senior CSE leadership in building, implementing, and maintaining knowledge management structures and systems.
• Manage all student-related correspondence and materials, including event mailings and meeting notices.
• Coordinate and schedule meetings for and with the CSE and the Deputy Senior Executive Director of Student Support Services and Evaluations.
• Responsible for all administrative tasks and clerical duties necessary to the functioning of the CSE/CPSE.

Qualification Requirements:

Minimum

• A baccalaureate degree from an accredited college and two (2) years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six (6) years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to “1” or “2” above. However, all candidates must have at least one (1) year of experience as described in “1” above.

Preferred

• Ability to think strategically, manage horizontally, mobilize disparate groups of people toward a common and ambitious goal, and translate insights into action.
• Ability to organize facts and present information and figures in a clear, concise, and logical manner, both spoken and written.
• Attentive to detail with strong organizational skills; able to work under pressure and effectively prioritize work to meet frequent and changing deadlines.
• Skilled with group problem-solving and able to work with complex concepts in a dynamic setting.
• Self-motivated, deadline-oriented, flexible, and able to work both independently and within teams.
• Creative problem-solver with the ability to perform independent, thoughtful analysis around important issues.
• Ability to effectively work under pressure, use independent judgment and produce a high-quality work product within tight time constraints.
• Familiarity with NYCPS.
• Familiarity with special education processes and procedures.
• Proficiency in Microsoft Office 365 applications.

(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not earn less than their current salary.)

NOTE: The filling of all positions is subject to budget availability and/or grant funding.

*NewYorkCityResidencyis NOT Required *

We encourage all applicants from theNewYorkCitytri-state area to apply.

AN EQUAL OPPORTUNITY EMPLOYER

DOE Non- Discrimination Policy The Department of Education of the City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment upon any legally protected status or protected characteristic, including but not limited to an individual's actual or perceived sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or pregnancy. For more information, please refer to the DOE Non-Discrimination Policy .

REQUESTING AN ACCOMMODATION - APPLICANTS Any prospective employee (applicant) who is a qualified individual with a disability may request a reasonable accommodation to assist in the application process. If an applicant for employment believes that they have a qualifying disability and are in need of a reasonable accommodation in order to participate in the application process on an equal basis as applicants who do not have a disability, they should request an accommodation with their interview team or contact ODA by emailing [e-mail] . The determination of the accommodation request will be communicated to the applicant in writing. https://infohub.nyced.org/docs/default-source/doe-employees-only/personnel-memorandum-6-2024-2025---accommodations.pdf

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/ .