Community Outreach Case Manager: Help Clients Thrive

Community Counseling of Bristol County; Massachusetts; Hybrid; USD 45,000 - 47,000; Full time

Job summary

Community Counseling of Bristol County (CCBC) is hiring for a full-time Community Outreach Case Worker to join our Community Support Program. The role provides short-term, intensive case management to clients with behavioral health and/or substance use histories, helping them achieve goals and live independently in the community.

We highly value multilingual candidates who can communicate in Spanish, Portuguese, Haitian Creole, or Cape Verdean Creole, and will train as part of a collaborative,

Qualifications

• Bachelor's degree in psychology, social work, sociology, or related field, or a minimum of 3 years related experience.
• Must have good time management skills, verbal and written communication skills, and interpersonal skills.
• Personal, insured vehicle with clean driving record (driving record will be verified).

Responsibilities

• Establish and maintain relationships with clients, providing contact and support through outreach in the community, client's home, inpatient treatment facility or other designated location.
• Collaborate closely and effectively with all internal/external team members and natural supports
• Conduct comprehensive Needs Assessment and create Individualized Action Plan (IAP)
• Connect client to benefits, housing, health care and other resources needed to support client goals; provide transportation to essential medical and behavioral health appointments.
• Foster empowerment, recovery, and wellness, including linkages to recovery-oriented, peer support and/or self-help supports and services.
• Document all encounters, and contacts made with clients and collaterals and maintain client electronic medical record
• Obtain insurance authorizations and check eligibility on a daily basis.
• Actively participate in staff meetings, in-service training, and all other agency sponsored events

Skills

Time management

Verbal communication

Written communication

Interpersonal skills

Education

Bachelor's degree in psychology, sociology, or related field

Job description

Community Counseling of Bristol County (CCBC) is hiring for a full-time Community Outreach Case Worker to join our Community Support Program. The role provides short-term, intensive case management to clients with behavioral health and/or substance use histories, helping them achieve goals and live independently in the community.

We highly value multilingual candidates who can communicate in Spanish, Portuguese, Haitian Creole, or Cape Verdean Creole, and will train as part of a collaborative,