Community Manager- Washington Park

Peak Living; Ogden (UT); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player in property management is seeking a skilled Community Manager to lead operations at a vibrant community. This role involves overseeing community associates, ensuring compliance with tax credit regulations, and driving customer satisfaction. The ideal candidate will have experience in multi-family housing and a passion for enhancing community living. Join a fast-growing team that values employee empowerment and offers generous benefits, including paid time off and comprehensive health plans. This is your chance to make a significant impact in a rewarding environment.

Benefits

3 Weeks of Paid Time Off (PTO)

10 Paid Holidays + 3 Floating Holidays

Medical, Dental, and Vision Plans

401k matching

Employee Referral Bonus Program

Employee Assistance Program

Employee Appreciation Events

Qualifications

• 3+ years experience as a Community Manager or Assistant in multi-family housing.
• Valid driver's license required for the role.

Responsibilities

• Supervise community associates and ensure compliance with tax credit requirements.
• Respond to resident requests and manage marketing efforts.

Skills

Community Management

Customer Service

Marketing

Financial Management

Tax Credit Experience

Education

High School Diploma or Equivalent

College Education

CAM or ARM Certification

Housing Credit Certified Professional (HCCP)

Certified Occupancy Specialist (COS)

Job description

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Peak Living is seeking a qualified Community Manager, with tax credit experience, to join our team!

At Peak Living, our employees love where they work! We are a fast-growing property management company with communities across the United States. We believe successful growth is best achieved by developing high quality teams and empowering them in their roles.

Overview

Under the direction of the Regional Manager, the Community Manager supports and assists in all aspects of community operations.

Responsibilities

• The Community Manager supervises all community associates.
• Ensures that the property follows all tax credit requirements.
• Supports and participates in fulfilling the customer service and leasing standards.
• Responds to resident requests promptly and courteously and provides solutions to resolve resident issues.
• Directs all marketing efforts.
• Assists in preparing all paperwork specific to new and renewal lease agreements.
• Determines lease renewal rates and assists in delivery of renewal letters to secure renewals.
• Recommends rental rate adjustments or concessions to the Regional Manager necessary to increase rental activity.
• Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
• Reporting responsibilities include preparation of weekly and monthly reports, 3-day demands, delinquency report updates, other income, and utility tracking spreadsheets, move-in/move-out inspections, invoices, final security deposit disposition reports and any other reports requested by the Regional Manager.
• Directs the organization of community resident activities, preparing newsletters and maintaining resident loyalty and retention programs.
• Identifies areas for improvement and improves the efficiency, productivity, and profitability of the community.
• Researches and shops the competition a minimum of one time per quarter to ensure that rental rates, concessions, security deposits etc. align with market conditions.
• Collects, posts, and deposits rents/security deposits and other community income daily.
• Leads the maintenance and management of budgeted occupancy, collections, and expenses.

Qualifications

• A minimum of three (3) years' experience as an onsite Community Manager or Assistant Community Manager in multi-family housing, hospitality, or similar industry.
• A high school diploma or equivalent is required.
• College education, CAM or ARM certification preferred.
• Housing Credit Certified Professional (HCCP) designation preferred (for LIHTC).
• Certified Occupancy Specialist (COS) designation preferred (for Section 8).
• 1 year of experience in LIHTC communities.
• Valid driver's license.

Why Join Peak Living

• 3 Weeks of Paid Time Off (PTO)
• 10 Paid Holidays + 3 Floating Holidays
• Medical, Dental, and Vision Plans
• 401k matching
• Employee Referral Bonus Program
• Employee Assistance Program
• Employee Appreciation Events

Job Posted by ApplicantPro

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Marketing and Sales

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