Community Manager- The Orleans at Walnut Grove

Peak Living; Tennessee; On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

3 Weeks PTO

10 Holidays + 3 Floating Holidays

Medical, Dental, Vision

Job summary

Peak Living is seeking a qualified Community Manager to join our team in Tennessee. Under the Regional Manager, the Community Manager supports all aspects of community operations, supervises associates, and ensures leasing and customer service standards are met across our portfolio.

Responsibilities include directing marketing, handling renewals, collecting rents, managing budgets and delinquency processes, and preparing reports.

Qualifications

• Minimum three years’ experience as onsite Community Manager or Assistant Community Manager in multi-family housing, hospitality, or similar.
• High school diploma required; college education or CAM/ARM preferred.

Responsibilities

• Supervise community associates and lead customer service and leasing standards.
• Direct marketing efforts and manage renewal letters and rate decisions.
• Collect rents, manage delinquencies, and enforce the lease to maximize revenue.
• Prepare weekly/monthly reports and move-in/move-out inspections.
• Plan resident activities, newsletters, and loyalty programs.

Skills

CM/ACM experience

English communication

Valid driver’s license

Education

High school diploma or equivalent

College education (CAM/ARM preferred)

Job description

Peak Living is seeking a qualified Community Manager to join our team!

At Peak Living, our employees love where they work! We are a fast-growing property management company with communities across the United States. We believe successful growth is best achieved by developing high quality teams and empowering them in their roles.

Overview

Under the direction of the Regional Manager, the Community Manager supports and assists in all aspects of community operations.

Responsibilities

• The Community Manager supervises all community associates.
• The Community Manager supports and participates in fulfilling the customer service and leasing standards.
• Responds to resident requests promptly and courteously and provides solutions to resolves resident issues.
• Direct all marketing efforts.
• Assist in preparing all paperwork specific to new and renewal lease agreements.
• Determine lease renewal rates and assist in delivery of renewal letters to secure renewals.
• Recommend rental rate adjustments or concessions to the Regional Manager necessary to increase rental activity.
• Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue.
• Reporting responsibilities include preparation of weekly and monthly reports, 3-day demands, delinquency report updates, other income, and utility tracking spreadsheets, move-in/move-out inspections, invoices, final security deposit disposition reports and any other reports requested by the Regional Manager.
• Direct the organization of community resident activities, preparing newsletters and maintaining resident loyalty and retention programs.
• Identify areas for improvement and improve the efficiency, productivity, and profitability of the community.
• Research and shop the competition a minimum of one time per quarter to ensure that rental rates, concessions, security deposits etc. align with market conditions.
• Collect, post, and deposit rents/security deposits and other community income daily.
• Lead the maintenance and management of budgeted occupancy, collections, and expenses.

Qualifications

• A minimum of three (3) years' experience as an onsite Community Manager or Assistant Community Manager in multi-family housing, hospitality, or similar industry.
• A high school diploma or equivalent is required.
• College education, CAM or ARM certification preferred.
• Valid driver's license.
• Must have the ability to communicate in English.

Why Join Peak Living

• 3 Weeks of Paid Time Off (PTO)
• 10 Paid Holidays + 3 Floating Holidays
• Medical, Dental, and Vision Plans
• 401k matching
• Employee Referral Bonus Program
• Employee Assistance Program
• Employee Appreciation Events