Community Manager (Multi-Site)

EPC Real Estate Group; Kansas City (MO); Sur place; USD 70 000 - 90 000; Plein temps

Résumé du poste

EPC Real Estate Group seeks a Multi-Site Community Manager to lead management and operations across two downtown Kansas City communities, Roaster’s Block and Westside Flats. This role guides a dynamic urban team, delivering elevated resident experiences and aligning property operations with a walkable downtown lifestyle.

The ideal candidate brings proven leadership, budget ownership, and a commitment to Fair Housing, professional communication, and actionable performance outcomes.

Qualifications

• 3–5+ years of multifamily onsite leadership experience.
• Budget ownership and team management experience.
• Fair Housing certification/knowledge.
• Professional communication and decision-making.

Responsabilités

• Own annual budget, monthly financials, variance reports, and collections.
• Hire, schedule, coach, and develop onsite team; conduct performance reviews.
• Ensure Fair Housing, risk management, and policy compliance.
• Oversee leasing strategy, renewals, pricing inputs, and customer experience.
• Approve invoices; ensure timely vendor payments and W-9/COI compliance.
• Partner with Maintenance Supervisor to meet service-level goals and turns.
• Lead resident retention initiatives and community events.
• Monitor marketing effectiveness; conduct market surveys and comp shops.
• Prepare ownership reports; communicate KPIs and action plans.
• Maintain curb appeal and community standards; accelerate issues promptly.
• Serve as primary point of contact for partners, vendors, and inspectors.

Connaissances

Team leadership

Budget management

Fair Housing knowledge

Professional communication

Description du poste

We’re seeking a Multi-Site Community Manager to lead management and operations across two EPC communities in downtown Kansas City: Roaster’s Block and Westside Flats. This role is ideal for a proven leader who thrives in a dynamic urban environment and can balance the energy of a walkable downtown neighborhood with the service expectations of a modern, amenity-driven community. The right candidate will be passionate about building strong teams, delivering elevated resident experiences, and positioning each property as one of the most sought-after addresses in the urban core. In addition to a competitive base salary, this role is eligible for monthly commission incentives and a quarterly KPI bonus.

Responsibilities

• Own annual budget, monthly financials, variance reports, and collections.
• Hire, schedule, coach, and develop onsite team; conduct performance reviews.
• Ensure Fair Housing, risk management, and policy compliance.
• Oversee leasing strategy, renewals, pricing inputs, and customer experience.
• Approve invoices; ensure timely vendor payments and W-9/COI compliance.
• Partner with Maintenance Supervisor to meet service-level goals and turns.
• Lead resident retention initiatives and community events.
• Monitor marketing effectiveness; conduct market surveys and comp shops.
• Prepare ownership reports; communicate KPIs and action plans.
• Maintain curb appeal and community standards; accelerate issues promptly.
• Serve as primary point of contact for partners, vendors, and inspectors.

Physical Requirements

• Walk/tour community and models regularly.
• Stand/sit for extended periods; occasional lifting up to 25 lbs.
• Use computer, phone, and office equipment daily.

Qualifications

• 3–5+ years multifamily onsite leadership experience
• Budget ownership and team management experience
• Fair Housing certification/knowledge
• Professional communication and decision-making