Community Manager: Lead Property Ops & Resident Experience

Royal American Management, Inc.; Kennesaw (GA); Vor Ort; USD 55.000 - 73.000; Vollzeit

Zusammenfassung

Royal American Management, Inc. in Georgia seeks a seasoned Community Manager to oversee a property, lead associates, and ensure excellent resident service. You will mentor staff, manage operations, and align with corporate mission.

Responsibilities include leasing, budget participation, marketing campaigns, rent collection, vendor coordination, inspections, and ensuring compliance with laws and vendor standards. Evening/weekend flexibility required.

Qualifikationen

• Minimum high school diploma or equivalent required.
• State license for property/community manager where required; ARM/CAM preferred.
• Experience in multi-family property management and related software (One Site).

Aufgaben

• Provide full oversight of assigned property and leadership to on-site teams.
• Supervise and train community associates; conduct annual reviews.
• Evaluate performance and counsel underperforming staff; give constructive feedback.
• Create a welcoming environment for residents, visitors, and associates.
• Attract, screen, and select prospective residents per applicable laws.
• Stay informed on market conditions affecting leasing and operations.
• Develop and execute leasing marketing campaigns and resident services programs.
• Maintain sound rent collection procedures and follow up on delinquencies.
• Process deposits, security deposits, and refunds with accuracy.
• Assist with accounts payable and annual operating budget preparation.
• Monitor landlord-tenant relations; mediate disputes when needed.
• Use maintenance software to log service requests and review reports.
• Conduct property walk-throughs; supervise vendor work on-site.
• Inspect units for move-in conditions and turnover readiness.
• Inspect common areas to ensure cleanliness and upkeep.
• Ensure contractors/vendors have Vendor Compliance approval and monitor activities.

Kenntnisse

Leadership

Communication

Decision making

Multitasking

Budgeting

Customer service

Vendor relations

Proactivity

Creativity

Computer literacy

Ausbildung

High School Diploma or Equivalent

State license for Property/Community Manager (where required)

ARM/CAM designations preferred

Tools

One Site

Jobbeschreibung

Royal American Management, Inc. in Georgia seeks a seasoned Community Manager to oversee a property, lead associates, and ensure excellent resident service. You will mentor staff, manage operations, and align with corporate mission.

Responsibilities include leasing, budget participation, marketing campaigns, rent collection, vendor coordination, inspections, and ensuring compliance with laws and vendor standards. Evening/weekend flexibility required.