Community Manager (Juniper Row)

Block Multifamily Group; Northern (KY); Hybrid; USD 60,000 - 70,000; Full time

Job summary

Block Multifamily Group is seeking a Community Manager for Juniper Row in Elkhorn, NE. The role oversees property performance, leads the onsite team, and acts in the owner’s best interest to ensure a high standard of resident service.

You will drive occupancy and revenue through strategic leasing, pricing, and marketing while ensuring compliance, maintenance, and a positive resident experience.

Qualifications

• Proven experience in property management with leadership responsibility.
• Strong knowledge of property management software (Yardi preferred) and Microsoft Office.
• Excellent interpersonal and written/verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of landlord/tenant laws and fair housing regulations.
• Must have valid driver’s license and reliable transportation.
• Strong customer service orientation and managerial skills.

Responsibilities

• Lead day-to-day operations of the community to ensure efficiency, quality, and compliance with company standards.
• Drive occupancy, revenue, and NOI through leasing, pricing, and operational strategies.
• Oversee accounts receivable, delinquencies, and eviction processes in accordance with laws; manage budgeting and expenses.
• Oversee marketing, online presence, and leasing activities to maximize occupancy.
• Promote resident satisfaction and plan community events; supervise maintenance and vendors.
• Conduct regular property inspections and address operational issues promptly.

Skills

Leadership

Communication

Customer service

Multitasking

Tools

Yardi

Microsoft Office

Job description

# Community Manager (Juniper Row)BMG-NE\\_Juniper Row - Elkhorn, NE 68022## OverviewSalary Range$60,000.00 - $70,000.00 Salary/yearPosition TypeFull-Time## Description**SUMMARY**The Community Manager is responsible for the overall performance of the property, including financial results, operations, leasing, marketing, and resident experience, by leading and developing a high-performing onsite team, while operating the community in the best interest of the owner.**DUTIES AND RESPONSIBILITIES****Operations & Leadership*** Lead and manage day-to-day operations of the community to ensure efficiency, quality, and compliance with company standards* Recruit, train, coach, and develop onsite team members to drive performance and engagement* Establish clear expectations and hold team members accountable for results and customer service standards* Foster a positive team culture focused on accountability, collaboration, and resident satisfaction* Complete required training courses and participate in ongoing professional development---**Financial & Business Performance*** Drive occupancy, revenue, and Net Operating Income through effective leasing, pricing, and operational strategies* Monitor and analyze key performance indicators including occupancy, leasing trends, delinquency, and expenses* Manage accounts receivable, including rent collections, delinquency management, and eviction processes in accordance with applicable laws* Oversee accounts payable, budgeting, and expense control to support financial goals* Prepare and deliver accurate and timely reporting to leadership---**Leasing, Marketing & Brand Presence*** Oversee all leasing activities to ensure strong traffic, conversion, and closing performance* Develop and execute marketing strategies, including digital marketing, social media, and outreach efforts* Ensure the property’s online presence, listings, and reputation are actively managed and maintained* Monitor and respond to online reviews and customer feedback* Conduct market research and competitive analysis to inform pricing and marketing strategies---**Resident Experience & Property Operations*** Lead resident retention and engagement strategies, including planning and supporting community events* Promote a high level of resident satisfaction through responsive service and relationship building* Oversee property conditions, curb appeal, and unit readiness to maintain community standards* Partner with maintenance and vendors to ensure timely, high-quality service delivery* Conduct regular property inspections and proactively address operational issues## Qualifications**QUALIFICATIONS*** Proven experience in property management with leadership responsibility* Strong knowledge of property management software (Yardi experience preferred) and the Microsoft Office Suite.* Excellent interpersonal and communication skills, both written and verbal.* Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment.* Knowledge of, or ability to learn, Federal, State, and local landlord/tenant laws and fair housing regulations.* Must have valid driver's license and reliable transportation.* Strong customer service orientation and managerial skills. Ability to exercise good judgment.* Ability to carry a cell phone and respond to emergencies.* Knowledge of, or ability to learn, advertising and marketing tactics to maximize occupancy.**PHYSICAL REQUIREMENTS*** Ability to perform the physical requirements of the role, which may include moving throughout the property, touring apartment homes, and accessing various areas of the community, with or without reasonable accommodation